Account got hacked

[peliino]

Dear Spotify Community,

Im a member of a family premium account and my account got hacked. My songs and playlists I listened to are completely gone. Some different playlists and songs been added and my password has been changed. I thought that I put in my passwords incorrectly but someone used my account when I got a email to change my password it was in spanish and not in German. I’m really upset and annoyed why could this happen. I thought you been secure. I can’t use Spotify since last week Wednesday please help me I want my playlist and songs back. Thanks 

[Daisy]

Hey @peliino,

Welcome to the Community. Sorry to hear that's happened to you while using Spotify!

Could you check out this page and let us know if it helps? Make sure to follow all the steps 🙂

Have a nice day