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Account hacked!

Account hacked!

my account was just hacked. They changed my password and email address. I can still login using facebook, but can't make a change to my password or email because I need the old password which the obviosuly changed. I sent in a form, but it went to the stupid new email address that the hacker added. Please advise.

 

 

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1 Reply

Hi, and welcome to the community!

 

Sorry to hear that.

If you submit this online contact form where you can personalise the email address; someone at Spotify can sort this out for you.
Once you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Taylor

This post was by Taylor - I do not work for Spotify!
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