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Account hacked

Account hacked

So suddenly today after coming back to my computer i noticed Spotify playing some sort of Spanish salsa mix on a another device. After looking a while i noticed this is not some accidental connection from my neighbor, because it was a disposable email.

IMG-20180522-WA0004.jpg

This is the guy who connected into my account.

 

I did not have time to do anything else because i got logged out and my password got changed. The problem is this account is really old and i cant get in the email it belongs to. The account is on it's 1 month free premium trial and i don't know how to even cancel it since its trough Paypal. If possible i would just like the account deleted but to get back in, i need my email which is not possible. 

 

Account's name: dee01mor

Reply
1 Reply

Hi,

 

Check these topics:

https://community.spotify.com/t5/Desktop-Windows/Music-suddently-skipping/m-p/4487738#M59305

Sign out from every place you signed with your Spotify account:

https://www.spotify.com/int/account/overview/

Also read this article on what can you do in case when your account is hacked:

https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/

 

If you found this helpful, mark it as a soultion and drop a like.

 

Cheers!

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