Account has been blocked

Account has been blocked


I recently assigned my account to a Family subscription. After I did this Spotify still charged 9,99 from my bank account so I charged it back using my bank. Now Spotify has blocked my account while I still have an ongoing premium subscription and I am part of a Family subscription. I'm no longer able to sign into account or get back any of my music. I would very much like to see my account unblocked.

My account name is: apachenick.
1 Reply

Hey there!


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.

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