Adding Family Member to Family Plan

[adamradjewski]

Hello-

I am trying to add a family member to my account - I linked it to the email account and it keeps saying you can not add the family member to the plan, any ideas of what is going on? This is for my son, I already have my wife and myself on the account.

[MonicaM_Bogota]

Hi, @adamradjewski! 

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.