Android login

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Android login

Mtsanders
Newbie

App seems to have forgotten login info. After putting in credentials app responds "You are currently set to offline.  Please go online to connect" with Cancel and Connect buttons. Cancel takes me back to login, connect brings same error dialog back up.

 

2 Replies

Re: Android login

Alfredo
Roadie

Hey @Mtsanders, welcome to the community!

 

You can find all the info about this issue here. As soon as there's an update, the post will be updated.

 

In the meantime, reinstalling Spotify should allow you to log back in without any trouble.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Re: Android login

ianm2008
Newbie

"...without any trouble." except you have to download all you content each time!

 

Still working on a fix since 2017-11-17 ?!

 

Maybe I  have found the fix quicker than you (step 2 is the most beneficial);

1. Uninstall Spotify app

2. Cancel Spotify Family Premium account

3. Install Google Play Music

4. Start new Family account with Google Play Music

 

Thanks for your concern re this issue!

 

 

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