Bezahle Vollpreis trotz Student

[Schnackelz]

Hallo,

Spotify bucht mir den Vollpreis für Premium (9,99€) ab, obwohl ich in Spotify Student registriert bin. Kann mir da jemand Klarheit verschaffen?

MfG

[Maxim]

Hey @Schnackelz,

When did you sign up to the student discount?

Please let me know. Thanks 🙂

[Schnackelz]

Long Story: i deleted my Facebook account which was linked to my Spotify. I used the regular Premium option on that one. Due to having no more Facebook, i needed to make a new account for Spotify(this one here). I have chosen Student for payment now. Problem: I pay 9,99 instead of 4,99.
i registered the new account in dec, but not 100 % sure.

[Maxim]

It sounds like you haven't fully completed the student discount sign up proccess. Please give it another try here: https://spotify.com/student

[Schnackelz]

You sure? My Profile clearly states im in Student.
My guess: is it possible that the payments still comes from my old account? Like im paying for two accounts at the Moment.

[Maxim]

Well, if you haven't cancelled the subscription on your "old" account, then yes that subscription is probably still active. 🙂

[Schnackelz]

How do i cancel without having a way to log in? ( the Facebook Account is deleted)

[Maxim]

Spotify Support may be able to do this for you.

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.