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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
88482 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
748226 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
757258 Views
18 replies
29 likes
Casual Listener
194 Views
1 replies
1 likes
After i changed my profile picture on my spotify account, people cant find me when searching for my name, but only when searching with username. How do i reset this, ive logged in via facebook already to try and solve this
After i changed my profile picture on my spotify account, people cant find me when searching for my name, but only when searching with username. How do i reset this, ive logged in via facebook alread...
Community Legend
193 Views
1 replies
0 likes
HiMy family subscription is not working. Unfortunately I noticed that somehow all my account users are logged out I dont know why. When I send them invites again, it does not work and showing error "You cant join this premium for family account. You ...
Hi My family subscription is not working. Unfortunately I noticed that somehow all my account users are logged out I dont know why. When I send them invites again, it does not work and showing error...
Community Legend
301 Views
1 replies
0 likes
Hello, a few months ago all of my roommates got Spotify Premium for Family, it's been great. But over the weekend, my phone and laptop both think I don't have a subscription and will only play Spotify Free, when my roommates accounts are all on Premi...
Hello, a few months ago all of my roommates got Spotify Premium for Family, it's been great. But over the weekend, my phone and laptop both think I don't have a subscription and will only play Spotif...
Community Legend
268 Views
1 replies
0 likes
I just got my account hacked. I always have strong passwords and I do take care of my accounts, but it doesn't seem to be enough to keep your Spotify account safe. I received an e-mail this afternoon with the following message: (Portuguese) It says t...
I just got my account hacked. I always have strong passwords and I do take care of my accounts, but it doesn't seem to be enough to keep your Spotify account safe. I received an e-mail this ...
Roadie
474 Views
2 replies
0 likes
Removing all offline devices, deleting cache & reinstalling doesn't work.I even bought a new micro SD card to see if that was the problem..
Removing all offline devices, deleting cache & reinstalling doesn't work. I even bought a new micro SD card to see if that was the problem..
Community Legend
348 Views
1 replies
0 likes
I usually log in via facebook, so I have long since forgotten my Spotify password. I can't reset the password because the email address connected to the account no longer exists, but I can't change the email address without changing the password! Wha...
I usually log in via facebook, so I have long since forgotten my Spotify password. I can't reset the password because the email address connected to the account no longer exists, but I can't change t...
Community Legend
255 Views
1 replies
0 likes
So, I did a stupid thing whilst half asleep.. I didn't realise I have two accounts with Spotify, one by logging in through Facebook and the other with just my plain e-mail (the old-fashioned way if you will.) I upgraded to Student Premium and wondere...
So, I did a stupid thing whilst half asleep.. I didn't realise I have two accounts with Spotify, one by logging in through Facebook and the other with just my plain e-mail (the old-fashioned way if y...
Newbie
333 Views
1 replies
0 likes
Esqueci minha senha, e tentei a restauração dela. Colocando o meu e-mail, aparece que a conta cadastrada tem um nome de usuário que não corresponde com o meu, o que eu faço?
Esqueci minha senha, e tentei a restauração dela. Colocando o meu e-mail, aparece que a conta cadastrada tem um nome de usuário que não corresponde com o meu, o que eu faço?
Casual Listener
545 Views
3 replies
0 likes
1: free premium for a year - ended 15 days ago2: vodafone spend c30mins on a call trying to add another free year - 20 days ago before it expired3: i even get a TXT message, and on VODAFONE website it now says i have spotify premium until DEC/2017 (s...
1: free premium for a year - ended 15 days ago 2: vodafone spend c30mins on a call trying to add another free year - 20 days ago before it expired 3: i even get a TXT message, and on VODAFONE websi...
Regular
1388 Views
10 replies
1 likes
So, i tried to redeem my giftcard via the 99ct. for 3 months thing. But i redeemed it and it showed me that it took 10€ for one month, after that i tried again with a paysafe card, directly in the 3 month action, it did it again and now i payed 20€ i...
So, i tried to redeem my giftcard via the 99ct. for 3 months thing. But i redeemed it and it showed me that it took 10€ for one month, after that i tried again with a paysafe card, directly in the 3 ...
Spotify Star
238 Views
1 replies
0 likes
Despues de navegar por internet y entrar a la pagina de spotify me doy cuenta de una promocion que dice ser 3 meses por 9$ pesos y decidi aprovechar la oferta, por lo cual decido registrar mi tarjeta esperando disfrutar de esta oferta y al pagar me d...
Despues de navegar por internet y entrar a la pagina de spotify me doy cuenta de una promocion que dice ser 3 meses por 9$ pesos y decidi aprovechar la oferta, por lo cual decido registrar mi tarjeta...
Newbie
122807 Views
15 replies
4 likes
Hi,I just moved back to Switzerland after living in the US where I had my Spotify account. I switched my credit card info with a Swiss card and tried to change my profile to Switzerland, but on my profile info it still says US with the US postal code...
Hi, I just moved back to Switzerland after living in the US where I had my Spotify account. I switched my credit card info with a Swiss card and tried to change my profile to Switzerland, but o...
Roadie
206 Views
1 replies
0 likes
Spotify taking up 4.5GB of storage, however I have no saved offline playlists. Any ideas on how to sort this?
Spotify taking up 4.5GB of storage, however I have no saved offline playlists. Any ideas on how to sort this?
Composer
15731 Views
1 replies
1 likes
I have a Spotify family account, where my account is used om Both my iPhone and om my sonos Spotify app. -But i Can only use it at 1 devise at a time. -Is it posible to set it up, so the miss' Can use it at Home at the Sonos, while Im using it on my ...
I have a Spotify family account, where my account is used om Both my iPhone and om my sonos Spotify app. -But i Can only use it at 1 devise at a time. -Is it posible to set it up, so t...
Spotify Star
228 Views
1 replies
0 likes
Hi,After getting a new IPhone I try to log in to Spotify. I have logged out from the old phone but still it says"You have already created an account with this email address".What do I need to do?Best regardsIda
Hi, After getting a new IPhone I try to log in to Spotify. I have logged out from the old phone but still it says "You have already created an account with this email address". What do I need to d...
Casual Listener
539 Views
2 replies
0 likes
I have a premium account cannot log in with my facebook, didn't find the solution anywhere, first it said error code 3 and in my phone says error 404
I have a premium account cannot log in with my facebook, didn't find the solution anywhere, first it said error code 3 and in my phone says error 404
Community Legend
490 Views
3 replies
0 likes
Spotify charged me twice when I was switching to the student discount, I was charged before and after confirming. I don't know how to contact them about, like I'm not mad, I love Spotify but I'm just wondering what happened?.
Spotify charged me twice when I was switching to the student discount, I was charged before and after confirming. I don't know how to contact them about, like I'm not mad, I love Spotify but I'm just...
Composer
249 Views
1 replies
0 likes
I can't figure out why my bank account is being charged twice a month for Preminum service. Sarah
I can't figure out why my bank account is being charged twice a month for Preminum service. Sarah
Community Legend
178 Views
1 replies
0 likes
I've sent the link to my husband's phone via text. Our whole family uses the same applestore account. When I click the link, I get a message that says "Cannot join Premium for Family" and a secondary message " Sorry! You're already a member of this (...
I've sent the link to my husband's phone via text. Our whole family uses the same applestore account. When I click the link, I get a message that says "Cannot join Premium for Family"&nbs...
Community Legend
191 Views
1 replies
0 likes
