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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9036 Views
  • 1 replies
  • 9 likes
  • Security
  • 9036 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481996 Views
  • 979 replies
  • 111 likes
  • Account
  • 481996 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210892 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210892 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120919 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120919 Views
  • 72 replies
  • 12 likes

Refund

Hi there you have been charging my bank and my three mobile account I am so annoyed and would like a refundThree mobile have already been on the phone to a team at Spotify and had confirmed this has been happeningI signed up with email******@hotmail....

  • Newbie
  • Hi there you have been charging my bank and my three mobile account I am so annoyed and would like a refund Three mobile have already been on the phone to a team at Spotify and had confirmed this ha...
  • Hubo
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • Windows
  • 316 Views
  • 1 replies
  • 0 likes

Spotify Account Disabled

Hey my name is david and my account username is david_nebula. this morning i recived a emial from spotify saying that my account had been disabled because of a payment refund. This was a surprise because i authorized no such action from my cfedit car...

  • Casual Listener
  • Hey my name is david and my account username is david_nebula. this morning i recived a emial from spotify saying that my account had been disabled because of a payment refund. This was a surprise bec...
  • Hubo
  • Community Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Need to login without simultaneously logging into Facebook (for work)

I would like to create unlink my account with my Facebook account, or at least have a way to sign in without simultaneously signing into my Facebook account as I'd like to use my Spotify at work and my employer doesn't allow us to use Facebook on wor...

  • Newbie
  • I would like to create unlink my account with my Facebook account, or at least have a way to sign in without simultaneously signing into my Facebook account as I'd like to use my Spotify at work and ...
  • Bittencourt
  • Spotify Star
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Family subscribed then came back to single premium. How will it be billed?

Hi,I am a long-time Premium user. My billing day is the 5th every month. Today, January the 4th, I suscribed toto Family but then realized it would not be possible for us to benefit and decided to cancel it after 15 minutes and come back to premium s...

  • Casual Listener
  • Hi, I am a long-time Premium user. My billing day is the 5th every month. Today, January the 4th,  I suscribed toto Family but then realized it would not be possible for us to benefit and ...
  • nitrato
  • Casual Listener
  • 225 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 225 Views
  • 2 replies
  • 0 likes

Spotify Family geht nicht..

Guten Tag Ich habe Spotify Family gekauft und wollte meinen Bruder per Link einladen, als er diesen öffnete, ging es nicht, da folgende Meldung kam: "Sorry! Wir können Dich nicht zu Spotify Family hinzufügen, da Du Spotify Premium aus einem anderen S...

  • Casual Listener
  • Guten Tag   Ich habe Spotify Family gekauft und wollte meinen Bruder per Link einladen, als er diesen öffnete, ging es nicht, da folgende Meldung kam:   "Sorry! Wir können Dich nicht zu...
  • Maxim
  • Spotify Star
  • 407 Views
  • 3 replies
  • 0 likes
  • 407 Views
  • 3 replies
  • 0 likes

I have a gift card for spotify premium, but i can't redeem it?

I have a gift card for 1 month free spotify premium. All I have to do is go to a webside provided by spotify, spotify.com/dk/lgusa, but the page is not working anymore.The gift card is useable until december 2017.Can somebody help me out ?

  • Newbie
  • I have a gift card for 1 month free spotify premium. All I have to do is go to a webside provided by spotify, spotify.com/dk/lgusa, but the page is not working anymore. The gift card is useable unti...
  • Maxim
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

No Longer a Student

I am no longer a student. I want to upgrade to the higher level of payment but it is not letting me. HELP

  • Newbie
  • I am no longer a student. I want to upgrade to the higher level of payment but it is not letting me.  HELP
  • Maxim
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • 161 Views
  • 1 replies
  • 0 likes

Student Discount!

I am a college student and my credentials are associated with my Facebook account. However, I would like to deactivate my Facebook and doing so kicks me out of my Spotify. To fix this, I want to create a new Spotify account but it won't allow my coll...

  • Newbie
  • I am a college student and my credentials are associated with my Facebook account. However, I would like to deactivate my Facebook and doing so kicks me out of my Spotify. To fix this, I want to crea...
  • Hubo
  • Community Legend
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

3 months discount

I ordered a discount which included 3 months music and pay for 1 month. Now only 1 month had expired and im back to being a free member... what went wrong and what can i do about it? I tried looking for some contact or support but this seems the only...

  • Newbie
  • I ordered a discount which included 3 months music and pay for 1 month. Now only 1 month had expired and im back to being a free member... what went wrong and what can i do about it? I tried looking ...
  • Hubo
  • Community Legend
  • 204 Views
  • 1 replies
  • 1 likes
  • 204 Views
  • 1 replies
  • 1 likes

Spotify displaying my full name AFTER disconnecting from Facebook

Hi!I want to be able to share playlists without revealing my real name, so I disconnected from facebook, re-installed spotify and logged in with my username (I never log in with facebook) but my profile picture and full name is still being displayed....

  • Casual Listener
  • Hi! I want to be able to share playlists without revealing my real name, so I disconnected from facebook, re-installed spotify and logged in with my username (I never log in with facebook) but my ...
  • Maxim
  • Spotify Star
  • 346 Views
  • 4 replies
  • 0 likes
  • 346 Views
  • 4 replies
  • 0 likes

Umstellung meines Tarifs??

Ich habe bis vor kurzem Spotify Student genutzt. Warum wurde das auf einmal aufgestockt auf 9,99€ obwohl ich immer noch Student bin?

  • Newbie
  • Ich habe bis vor kurzem Spotify Student genutzt. Warum wurde das auf einmal aufgestockt auf 9,99€ obwohl ich immer noch Student bin? 
  • Maxim
  • Spotify Star
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Gift card refund?

Gift card bought in one country, cannot be used in others. How do I get a refund?And how do I send a gift card to another person in another country?

  • Newbie
  • Gift card bought in one country, cannot be used in others. How do I get a refund? And how do I send a gift card to another person in another country?
  • Maxim
  • Spotify Star
  • 277 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 277 Views
  • 1 replies
  • 0 likes

Account

Need to change account email. How?

  • Newbie
  • Need to change account email. How?
  • Hubo
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

CANCEL

It wont let me cancel at alli didnt make this account via itunes yet its STILL NOT WORKINGwill go to court if not helped

  • Visitor
  • It wont let me cancel at all i didnt make this account via itunes yet its STILL NOT WORKING will go to court if not helped
  • Jacob
  • Community Legend
  • 394 Views
  • 4 replies
  • 0 likes
  • Account
  • 394 Views
  • 4 replies
  • 0 likes

3 maanden spotify

Hoi,Vorige maand heb ik een advertentie gevonden waarbij mij 3 maanden spotify werd aangeboden voor 1 euro. Deze heb ik geactiveerd, en daarnaast moest ik 1 maand het normale tarief betalen. Ik heb dus betaald voor 4 maanden, en nu loopt het abboneme...

  • Newbie
  • Hoi, Vorige maand heb ik een advertentie gevonden waarbij mij 3 maanden spotify werd aangeboden voor 1 euro. Deze heb ik geactiveerd, en daarnaast moest ik 1 maand het normale tarief betal...
  • Hubo
  • Community Legend
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Unable to connect my Spotify account to my last.fm account

Hi, I've been trying to connect my Spotify account to my last.fm account, however when I type in my username and password it keeps coming up saying that they are invalid. I know for a fact I am using the correct username and password but I don't unde...

  • Newbie
  • Hi,   I've been trying to connect my Spotify account to my last.fm account, however when I type in my username and password it keeps coming up saying that they are invalid. I know for a fact I...
  • Steve9991
  • Newbie
  • 179 Views
  • 1 replies
  • 1 likes
  • 179 Views
  • 1 replies
  • 1 likes

Superuser Contribution Subscription

I recently payed for a monthly subscription, it's been a couple days and I'm yet to become a premium user, and am still a free user. How do I fix this problem

  • Casual Listener
  • I recently payed for a monthly subscription, it's been a couple days and I'm yet to become a premium user, and am still a free user. How do I fix this problem
  • user-removed
  • Not applicable
  • 286 Views
  • 3 replies
  • 0 likes
  • 286 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to access my account

Hello!Well as the title says i am unable to acces my account Here's what happened:Everything was fine last week but yesterday when i opened Spotify on my phone it took me to the sign up/in screen. I entered my account name(i signed up using email and...

  • Casual Listener
  • Hello! Well as the title says i am unable to acces my account 🙂 Here's what happened: Everything was fine last week but yesterday when i opened Spotify on my phone it took me to the sign up/in sc...
  • MiniJane1011
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 235 Views
  • 2 replies
  • 0 likes

Can't send music to friends on handheld device

I'm having an issue with the fact that I cannot send music to the people I am following from the Spotify app on my iPhone. I am a Premium Spotify user, not connected to Facebook or any other social networking site. Now, I can send songs and playlists...

  • Casual Listener
  • I'm having an issue with the fact that I cannot send music to the people I am following from the Spotify app on my iPhone. I am a Premium Spotify user, not connected to Facebook or any other social n...
  • jelmer3001
  • Music Fan
  • 1826 Views
  • 9 replies
  • 6 likes
  • Premium
  • 1826 Views
  • 9 replies
  • 6 likes

Solved!!Superuser Contribution Family account

My sister got the family account and added me. We live in the same house. But i dont know how and why spotify just changed me to a free acount because they couldnt confirme my address. Now i cant acept her invite again. And i dont know how to verify ...

  • Casual Listener
  • My sister got the family account and added me. We live in the same house. But i dont know how and why spotify just changed me to a free acount because they couldnt confirme my address. Now i cant ace...
  • Biancagoncalves
  • Casual Listener
  • 515 Views
  • 3 replies
  • 0 likes
  • 515 Views
  • 3 replies
  • 0 likes