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Someone else is using my spotify.

Someone else is using my spotify.

Someone else somehow is using my spotify account. I have no idea who it is, the device appears to be a phone with the device name as "**bleep**." I have used the "sign out of everywhere" button. I log in using facebook, so I reset my Facebook password. Nothing worked. I am getting upset because they are adding play lists and playing music I wouldn't listen to, which messes with my generated play lists and likes.

 

Is there a way to block a device? 

Or is there something else I can do? 

Please help. 

Username:reaaus

Reply
1 Reply

Hi.

I recommend contacting Spotify support as soon as possible. Can be done here:
Contact form:
https://support.spotify.com/contact-spotify-support
Facebook:
https://www.facebook.com/SpotifyCares
Twitter:
https://twitter.com/spotifycares

Note that if you use contact form go ahead and reply to the no-reply email.

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