Brand new card, Never been a subscriber, yet still being charged.

[hallzorz]

Card, never been a Subscriber, yet still being charged.

I have created a Spotify account back in 2014. Never used it. But TWICE now I had to cnacel my debit card on account of fraudulent chrges from Spotify. I dont have a second account. How could I even be charged 3 times when I get 2 new cards in the past year and half!?

So this month, after cancelling my debit card with the bank, I got a new one in the mail. never logged onto to spotify. yet I'm still being charged by your company. And I see so many others with the same problem. I might have to cancel my bank account just becuase of your company.

Why is there no number to call and speak to a representative? 

[crematedman]

@hallzorz hey there, sorry to hear you're being charged.

The quickest way to contact spotify directly is via here or @SpotifyCares on Facebook or Twitter.

If you let them know as much as you can about your problem, they can have a look on their end and sort this out ASAP.

[bigjonb1970]

I was charged for a plan I don't have,  that I canceled last month. I want a refund.