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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Bittencourt
  • Spotify Star
  • 177153 Views
  • 189 replies
  • 13 likes
  • Account
    Free
  • 177153 Views
  • 189 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11590 Views
  • 6 replies
  • 11 likes
  • Security
  • 11590 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517364 Views
  • 986 replies
  • 113 likes
  • Account
  • 517364 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126285 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126285 Views
  • 74 replies
  • 12 likes

Can’t login with phone number after buying membership

i cannot login with phone number, after buying an individual plan with the same. It says “try again with a different phone number”. This is after I have set up a monthly payment plan.

  • Visitor
  • i cannot login with phone number, after buying an individual plan with the same. It says “try again with a different phone number”. This is after I have set up a monthly payment plan. 
  • 31dwa2gsocidtdfhhvym
  • Casual Listener
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo afiliar mi gmail

ayuda intento afiliar mi cuenta de spotify con mi gmail pero me aparece que la cuenta esta en uso, ese correo si estaba registrada anteriormente en spotify pero ya comprobé que se elimino correctamente la anterior cuenta hace meses, incluso cuando lo...

  • Visitor
  • ayuda intento afiliar mi cuenta de spotify con mi gmail pero me aparece que la cuenta esta en uso, ese correo si estaba registrada anteriormente en spotify pero ya comprobé que se elimino correctamen...
  • Yordan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 240 Views
  • 1 replies
  • 0 likes

Premium doesn't work

I have a premium account but for some reason premium doesn't work on my new phone

  • Visitor
  • I have a premium account but for some reason premium doesn't work on my new phone
  • Maxim
  • Spotify Star
  • 217 Views
  • 1 replies
  • 0 likes
  • 217 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify no acepta mis tarjetas para pagar el premium

Simplemente no me deja pagar, solo me salta el error de pago. Esto lleva ya mas de un mes y comenzó cuando cambié el metodo de pago.

  • Newbie
  • Simplemente no me deja pagar, solo me salta el error de pago. Esto lleva ya mas de un mes y comenzó cuando cambié el metodo de pago.
  • Yordan
  • Moderator
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 256 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am a Premium subscriber. When I download songs, I cant locate the music files on my Samsung phone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 264 Views
  • 2 replies
  • 0 likes
  • Premium
  • 264 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't log on after installing on other Iphone

Hello, I have installed Spotify on my new Iphone SE. I've deleted the app from my old Iphone. Still I can't log on to Spotify on the new Iphone. I get the message: 'You have already made an account with this email adress'. Loging on through Facebook ...

  • Casual Listener
  • Hello,   I have installed Spotify on my new Iphone SE. I've deleted the app from my old Iphone. Still I can't log on to Spotify on the new Iphone. I get the message: 'You have already made an ...
  • bernardinorodrigues
  • Casual Listener
  • 1364 Views
  • 14 replies
  • 0 likes
  • 1364 Views
  • 14 replies
  • 0 likes

¿Puedo recuperar mi cuenta de spotify solo sabiendo mi id?

Necesito repurar mi cuenta de spotify, pero solo tengo mi id y necesito hacerlo pronto, ya que se están realizando cobros a mi cuenta bancaria por esa cuenta.

  • Visitor
  • Necesito repurar mi cuenta de spotify, pero solo tengo mi id y necesito hacerlo pronto, ya que se están realizando cobros a mi cuenta bancaria por esa cuenta.
  • Luan
  • Spotify Star
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong birthday

PlanPremiumCountryMexicoDeviceiPhone 13/Macbook Air 2022Operating SystemiOS 16.5 My Question or IssueHi! My birthday is wrong in my Spotify account, I tried to change it but it doesn't let me since I created my account with Facebook, but my birthday ...

  • Casual Listener
  • Plan Premium Country Mexico Device iPhone 13/Macbook Air 2022 Operating System iOS 16.5   My Question or Issue Hi! My birthday is wrong in my Spotify account, I tried to change it but ...
  • Susan_GP
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • Account
  • 232 Views
  • 1 replies
  • 0 likes

Songs dont play full! Only preiews, after i singned up for premiurm!

Whats the dealio?? I understand this whe its the free version, but i went above the standard plan and went premium, so this wouldnt happen. Half my songs are dark and wont play, the other half plays the 10 sec previews! Even connected to wifi, let al...

  • Newbie
  • Whats the dealio?? I understand this whe its the free version, but i went above the standard plan and went premium, so this wouldnt happen. Half my songs are dark and wont play, the other half plays ...
  • Luke
  • Spotify Star
  • 600 Views
  • 1 replies
  • 0 likes
  • 600 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I unlink my banned PSN from Spotify?

About two years ago I logged on to Spotify from my old banned PS4 account. Now, I want to sign into Spotify on my current account, but when I try to link it, it says "Spotify Account already linked." I can't do anything because it's banned, and when ...

  • Visitor
  • About two years ago I logged on to Spotify from my old banned PS4 account. Now, I want to sign into Spotify on my current account, but when I try to link it, it says "Spotify Account already linked."...
  • LordStoic-
  • Visitor
  • 33922 Views
  • 12 replies
  • 2 likes
  • 33922 Views
  • 12 replies
  • 2 likes

I can’t reset my password. Reset email is going to old email I don’t use any more. I need help!!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Login
  • 209 Views
  • 1 replies
  • 0 likes

Doesn't allow me to login for some reason.

Hi! So I have just recently joined Spotify and made a completely new account. I use a password manager. However, today when I login on my laptop, it just says invalid credentials even though I have it all typed in correctly (using my password manager...

  • Newbie
  • Hi! So I have just recently joined Spotify and made a completely new account. I use a password manager. However, today when I login on my laptop, it just says invalid credentials even though I have i...
  • Maxim
  • Spotify Star
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Account

PlanPremiumCountryCanadaDevicOperating SystemAndroidMy Question or IssueI logged out my account once and try to log in, but password was not correct, so I reset a new password. Then I logged into my account, but it say free plan and there is nothing ...

  • Visitor
  •   Plan Premium Country Canada Devic Operating System Android My Question or Issue I logged out my account once and try to log in, but password was not correct, so I reset a new passwor...
  • Yordan
  • Moderator
  • 205 Views
  • 1 replies
  • 0 likes
  • Account
  • 205 Views
  • 1 replies
  • 0 likes

Using Spotify On My Internet Radio Station

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan I use Spotify for the music on my internet station if I'm a full member?

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Can I u...
  • Spardo
  • Newbie
  • 3318 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
  • 3318 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transfer from Google play music/youtube music to Spotify not possible? ( thumbs up playlist)

PlanFree/PremiumCountryUKDevicemultipleOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been a long term user of google play music, and am now being forced over to youtube music ( which im not a fan of) so looking at a...

  • Regular
  • Plan Free/Premium Country UK Device multiple Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've been a long term user of google play music, and a...
  • Daniel-Rosic
  • Visitor
  • 36314 Views
  • 15 replies
  • 1 likes
  • Account
    Other
    Subscription
  • 36314 Views
  • 15 replies
  • 1 likes

Thousands of songs are removed from my Favourites playlist

hey All, I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? All my other playlists seem fine, but I mainly use my 'Favouri...

  • Newbie
  • hey All,   I am really gutted as it seems I lost hours and hours of 'Favourites' and I can't seem to 'restore' them via my Spotify account. Is there any other way I could get get them back? Al...
  • Maxim
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • Other
  • 289 Views
  • 1 replies
  • 0 likes

Duo and using the other account as "anonymous", can people see who owns it?

PlanPremiumOperating SystemAndroid and Windows My Question or IssueSo I want to create an account that would be anonymous. My concern is that people can see who owns the plan (subscription). Simply: can I update to premium duo, make an account as ano...

  • Visitor
  •   Plan Premium Operating System Android and Windows   My Question or Issue So I want to create an account that would be anonymous. My concern is that people can see who owns the plan...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Купил подписку не с той карты

Здравствуйте, купил подписку не с той карты, не подумал о том, что поменяется регион, сейчас нахожусь в Польше, а купил с белорусской карты, можно вернуть деньги и отменить подписку и вернуть регион?

  • Visitor
  • Здравствуйте, купил подписку не с той карты, не подумал о том, что поменяется регион, сейчас нахожусь в Польше, а купил с белорусской карты, можно вернуть деньги и отменить подписку и вернуть регион?
  • Susan_GP
  • Moderator
  • 317 Views
  • 3 replies
  • 0 likes
  • 317 Views
  • 3 replies
  • 0 likes