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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9049 Views
  • 1 replies
  • 9 likes
  • Security
  • 9049 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482284 Views
  • 979 replies
  • 111 likes
  • Account
  • 482284 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210942 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210942 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120944 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120944 Views
  • 72 replies
  • 12 likes

Solved!! How do I get my account back?

I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?

  • Newbie
  • I had an account where I forgot my password, so I pressed the Forgot Password button, but the email for this account was deleted so I can't change my password. What should I do?
  • Maxim
  • Spotify Star
  • 297 Views
  • 1 replies
  • 0 likes
  • 297 Views
  • 1 replies
  • 0 likes

I can't login through phone number

It keeps on showing something went wrong

  • Visitor
  • It keeps on showing something went wrong
  • Hectorz
  • Regular
  • 705 Views
  • 5 replies
  • 0 likes
  • 705 Views
  • 5 replies
  • 0 likes

Superuser Contribution Interruption

I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.

  • Visitor
  • I keep getting random songs, that I do not like at all, interrupting what ever I'm listening to. I'm about to cancel my subscription. This **bleep**.
  • OscarDC
  • Moderator
  • 1559 Views
  • 1 replies
  • 0 likes
  • 1559 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG: Did you know that you can't follow users with custom usernames?

Hello Spotify Community! While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames - you can't unfollow them! When trying to unfollow them via the Sp...

  • Casual Listener
  • Hello Spotify Community!   While exploring the Spotify platform, I realized that you can't unfollow users with custom usernames. Feel free to check out these users with custom usernames -...
  • Alex
  • Spotify Legend
  • 363 Views
  • 4 replies
  • 1 likes
  • Account
  • 363 Views
  • 4 replies
  • 1 likes

Unsuccessful transfer

PlanPremiumCountryUSADeviceMacBook Air Operating SystemLatest iOS My Question or IssueReached out to Spotify to transfer the data form my account and after they did it they deleted both accounts

  • Newbie
  •   Plan Premium Country USA Device MacBook Air  Operating System Latest iOS   My Question or Issue Reached out to Spotify to transfer the data form my account and after they ...
  • Taylith
  • Community Legend
  • 254 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 254 Views
  • 1 replies
  • 1 likes

Change country in order to join family premium

PlanI was individual Premium but my partner let me join his family premium so I canceled individual premium. CountryJapan DeviceiPhone 13pro My Question or IssueI started in Japan but I moved to USA so I want to change the country in order to join hi...

  • Casual Listener
  •   Plan I was individual Premium but my partner let me join his family premium so I canceled individual premium.  Country Japan    Device iPhone 13pro   My Questi...
  • Mayuloha808
  • Casual Listener
  • 551 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 551 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify started playing and liking music by itself

The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. Every time I got back to my playlist, it ended up switch...

  • Newbie
  • The other day, as I was pulling into the parking lot of an arcade, my Spotify suddenly stopped my current playlist, and started playing what I guess was the music playing on their local system. ...
  • OscarDC
  • Moderator
  • 931 Views
  • 1 replies
  • 0 likes
  • 931 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded account and lost playlist

PlanFree/PremiumCountryaustralia Device(iPhone 11 i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to find it for 60th birthday party

  • Visitor
  • Plan Free/Premium Country australia   Device (iPhone 11     i upgraded to premium and my old account seems to have been deleted and have lost my playlist… getting desperate to...
  • Elena
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot reset my password.

I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when pressing the link, the next screen stated that the...

  • Visitor
  • I’m trying to log on to my account, which I haven’t used in a while. Since I don’t remember my password, I requested to reset it. In the email I received I was prompted to press a link. However, when...
  • Lyubka
  • Moderator
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
  • 305 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account downgraded to free, but i have paid

Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?

  • Newbie
  • Hi, MY Account was downgraded to free Account. But i have paid. I cant See the problem. Does anyone knows why?
  • Lyubka
  • Moderator
  • 3761 Views
  • 7 replies
  • 0 likes
  • 3761 Views
  • 7 replies
  • 0 likes

Account Disabled / Need Help Please

PlanPremiumCountryUSADevicemultiple devicesOperating Systemmultiple OS My Question or IssueIn having an extremely frustrating problem where Spotify disabled my account and now refuses to help or even give me any information. I do not want to share ma...

  • Gig Goer
  • Plan Premium Country USA Device multiple devices Operating System multiple OS   My Question or Issue In having an extremely frustrating problem where Spotify disabled my account and no...
  • MCA94
  • Gig Goer
  • 630 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 630 Views
  • 3 replies
  • 0 likes

Help: Forgot my email address and password connected to my account

PlanPremiumCountrySwedenDeviceiPhone My Question or IssueI created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps and login accounts when you switch to a new phone, I've managed to always ...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone   My Question or Issue I created my account a long time ago, in the early Spotify days. Because Apple has made it super easy to transfer apps an...
  • misakss
  • Casual Listener
  • 1561 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 1561 Views
  • 4 replies
  • 0 likes

Superuser Contribution "Close my account' link broken.

Hello.I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid.Is there any other way I can get my account and data deleted other than by clicking the link i...

  • Visitor
  • Hello. I want to delete my account due to the severely unwanted changes to the service. However the e-mail closure link doesn't work. The address is invalid. Is there any other way I can get my...
  • Joan
  • Moderator
  • 825 Views
  • 5 replies
  • 0 likes
  • 825 Views
  • 5 replies
  • 0 likes

Spotify AdStudio in Belgium / billing country

Hi, We're a brand based in Belgium and looking to advertise on Spotify. While testing a campaign setup I had to choose for the Netherlands as Belgium isn't an option in the list of billing countries/business address country. However, we're able to ta...

  • Visitor
  • Hi,   We're a brand based in Belgium and looking to advertise on Spotify.  While testing a campaign setup I had to choose for the Netherlands as Belgium isn't an option in the list of bi...
  • Maxim
  • Spotify Star
  • 3761 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 3761 Views
  • 1 replies
  • 1 likes

How do you talk with a human to get an issue resolved?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • BabyEcho0_YT
  • Roadie
  • 1425 Views
  • 1 replies
  • 0 likes
  • Account
  • 1425 Views
  • 1 replies
  • 0 likes

Account not searchable

Hi!I've started a platform for up and coming artists in Norway (main platforms are on insta and yt) and also have a linked Spotify account where I make playlists. I want to share these playlist with my followers and be visible on Spotify. I often use...

  • Newbie
  • Hi! I've started a platform for up and coming artists in Norway (main platforms are on insta and yt) and also have a linked Spotify account where I make playlists. I want to share these playlist wit...
  • BabyEcho0_YT
  • Roadie
  • 326 Views
  • 1 replies
  • 1 likes
  • Account
  • 326 Views
  • 1 replies
  • 1 likes

Cant sign up with phone number

Hi everyone, im new to spotify and besies mail/apple id/facebook.. i saw that there is option to sign up with phone number.But it always showed errors no matter when i tried on phone or laptop. Anyone knows the problem? My location is in Vietnam, tha...

Screenshot 2023-04-01 183240.png
  • Casual Listener
  • Hi everyone, im new to spotify and besies mail/apple id/facebook.. i saw that there is option to sign up with phone number. But it always showed errors no matter when i tried on phone or laptop. Any...
  • neyuh271
  • Casual Listener
  • 384 Views
  • 2 replies
  • 1 likes
  • Account
  • 384 Views
  • 2 replies
  • 1 likes

Superuser Contribution how can I use my spotify premium account with 2 devices at the same time?

Currently I have spotify premium in Spain and I have connected my spotify account in my Alexa, when I was on my car, if my wife it's listening music in Alexa, I cannot listen music, do you have any premium plan that allows listen music in 2 different...

  • Casual Listener
  • Currently I have spotify premium in Spain and I have connected my spotify account in my Alexa, when I was on my car, if my wife it's listening music in Alexa, I cannot listen music, do you have any p...
  • Vasil
  • Moderator
  • 319 Views
  • 3 replies
  • 1 likes
  • 319 Views
  • 3 replies
  • 1 likes

Superuser Contribution Redeeming Gift Card Code

I've got a Spotify Premium Gift card which I have been trying to redeem but every time I put the code in there is a message saying "something went wrong". The receipt says that the card has been activated and it was bought in the last year so I don't...

  • Visitor
  • I've got a Spotify Premium Gift card which I have been trying to redeem but every time I put the code in there is a message saying "something went wrong". The receipt says that the card has been acti...
  • Vasil
  • Moderator
  • 699 Views
  • 4 replies
  • 0 likes
  • Other
    Subscription
  • 699 Views
  • 4 replies
  • 0 likes