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Please see below the most popular frequently asked questions.

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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 344 Views
  • 0 replies
  • 6 likes
  • Security
  • 344 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 438611 Views
  • 970 replies
  • 108 likes
  • Account
  • 438611 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1194734 Views
  • 119 replies
  • 116 likes
  • Account
  • 1194734 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106630 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106630 Views
  • 70 replies
  • 11 likes

Superuser Contribution How do i unlink my Spotify from an account i don’t know?

I Linked my Spotify to an account a long time ago, and since then i have forgot which user, what mail and what password i used. Is there a way I can unlink from my Spotify account and log link it to my new account?

  • Visitor
  • I Linked my Spotify to an account a long time ago, and since then i have forgot which user, what mail and what password i used. Is there a way I can unlink from my Spotify account and log link it to...
  • Joan
  • Moderator
  • 514 Views
  • 1 replies
  • 0 likes
  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Varför kan jag logga in i webbversionen på datorn men inte i telefonen?

PlanPremium/FamilyCountrySweden/SverigeDeviceSamsung Galaxy A32Operating SystemAndroid v.13 My Question or IssueHej!Jag har problem med att logga in i Spotify-appen på telefonen. Felmeddelandet säger att "kombinationen av e-post och lösenord är fel"....

  • Visitor
  • Plan Premium/Family Country Sweden/Sverige Device Samsung Galaxy A32 Operating System Android v.13   My Question or Issue Hej! Jag har problem med att logga in i Spotify-appen på tele...
  • Yordan
  • Moderator
  • 405 Views
  • 1 replies
  • 0 likes
  • Login
  • 405 Views
  • 1 replies
  • 0 likes

no acoount or yes

Deviceall devicesOperating SystemAll op sys My Question or Issuehii have deleted my free account 9 days ago.Today i want to make a new account, but i cant create it.That say: with this email adress you have an acoount.I checked, I have not! Sure!Than...

  • Visitor
  •   Device all devices Operating System All op sys   My Question or Issue hi i have deleted my free account 9 days ago. Today i want to make a new account, but i cant create it. Tha...
  • Jose_M
  • Spotify Star
  • 133 Views
  • 1 replies
  • 0 likes
  • Account
  • 133 Views
  • 1 replies
  • 0 likes

how to remove device from account

basicly i m switching form phone to computer to phone on spotify and there is a device that i have not put on to my account in the options ( a PS5). it turns out Spotify removed the feature to remove a device from your account and and the other metho...

  • Casual Listener
  • basicly i m switching form phone to computer to phone on spotify and there is a device that i have not put on to my account in the options ( a PS5). it turns out Spotify removed the feature to remove...
  • Bittencourt
  • Spotify Star
  • 271 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 271 Views
  • 1 replies
  • 0 likes

Chat with support

Where do I go to talk to support?

  • Visitor
  • Where do I go to talk to support?
  • 1241072108
  • Visitor
  • 776 Views
  • 4 replies
  • 0 likes
  • 776 Views
  • 4 replies
  • 0 likes

Superuser Contribution I can't register with my email!!

I deleted my account and now I can't create a new account with the same email address. I would like you to help me please.

  • Visitor
  • I deleted my account and now I can't create a new account with the same email address.  I would like you to help me please.        
  • OscarDC
  • Moderator
  • 402 Views
  • 1 replies
  • 0 likes
  • Account
  • 402 Views
  • 1 replies
  • 0 likes

Superuser Contribution Me cobraron plan y tengo una oferta de 3 meses gratis

Me cobraron plan individual si tengo oferta de 3 meses gratis, me pueden devolver el cobro?? O mejor cancelo el servicio para que ya no me esten cobrando??

  • Newbie
  • Me cobraron plan individual si tengo oferta de 3 meses gratis, me pueden devolver el cobro?? O mejor cancelo el servicio para que ya no me esten cobrando??  
  • OscarDC
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • Free
  • 196 Views
  • 1 replies
  • 0 likes

How to reset ad filtering

Hello, so recently I have been getting some strange ad's on spotify. Many of which are relating to the purchasing of condoms. I am 15 years of age and have never searched anywhere for such item. So why am I getting these ad's and how can I remove the...

  • Newbie
  • Hello, so recently I have been getting some strange ad's on spotify. Many of which are relating to the purchasing of condoms. I am 15 years of age and have never searched anywhere for such item. So w...
  • Jose_M
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

I can’t login with Facebook, it’s in an infinite loop of asking me to login

When I try to login online not on the app it puts me in an infinite loop of asking for my log in details and I can’t find a way past it. It won’t even recognise the email for my Facebook in the reset password area

  • Visitor
  • When I try to login online not on the app it puts me in an infinite loop of asking for my log in details and I can’t find a way past it. It won’t even recognise the email for my Facebook in the reset...
  • Jose_M
  • Spotify Star
  • 2397 Views
  • 1 replies
  • 0 likes
  • 2397 Views
  • 1 replies
  • 0 likes

Cuenta en Pausa

Realice el pago de mi cuenta el 15 de diciembre pero mi cuenta aun continúa en pausa, necesito que se habilite nuevamente ya que el pago ya esta realizado, quedo a espera de su respuesta

  • Visitor
  • Realice el pago de mi cuenta el 15 de diciembre pero mi cuenta aun continúa en pausa, necesito que se habilite nuevamente ya que el pago ya esta realizado, quedo a espera de su respuesta
  • Jose_M
  • Spotify Star
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

My payment is NOT WORKINGGGG

Usually it pays for itself but it isn't bc I didn't have enough money but now I have the money and when I try to pay for my duo it wants me to quit duo and pay for individual

  • Visitor
  • Usually it pays for itself but it isn't bc I didn't have enough money but now I have the money and when I try to pay for my duo it wants me to quit duo and pay for individual
  • Jose_M
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Get error when I try to log in on a new phone

Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my computer but not on the phone.

  • Casual Listener
  • Getting eroor message "The email and password are wrong" but the screen where I should write the information is comes up and directly disappears and the error comes up again. I can log in on my compu...
  • Jose_M
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Não consigo acessar o plano

Mudei para Premium duo.e não consigo acessar

  • Visitor
  • Mudei para Premium duo.e não consigo acessar
  • Jose_M
  • Spotify Star
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

i can't remember my password neither my email

is there a way i can log in into my account without remembering my password and my email?

  • Visitor
  • is there a way i can log in into my account without remembering my password and my email?
  • Jose_M
  • Spotify Star
  • 476 Views
  • 1 replies
  • 0 likes
  • 476 Views
  • 1 replies
  • 0 likes

Auto play doesn’t work in search bar

After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc still doesn’t work

  • Visitor
  • After playing song in search bar another song won’t come up instead it will just end have been toggling auto play and it’s doesn’t work signed out and even uninstalled app tried doing the same on pc ...
  • Jose_M
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • 397 Views
  • 1 replies
  • 0 likes

I can't find a music I listened in 2019, how can I find my most played ones

I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.

  • Visitor
  • I can't find a music I listened in 2019, how can I find my most played ones that year? I want to access my history by year.
  • Jose_M
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes