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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306030 Views
  • 870 replies
  • 98 likes
  • Account
  • 306030 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140106 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140106 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81185 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81185 Views
  • 64 replies
  • 9 likes

Superuser Contribution Changing Display Name

PlanPremiumCountry Device(Samsung Galaxy S8)Operating System(Windows 10) My Question or IssueI use spotify on my android and laptop and recently saw that there's been something implemented to change your display name ( https://community.spotify.com/t...

  • Casual Listener
  • Plan Premium Country   Device (Samsung Galaxy S8) Operating System (Windows 10)   My Question or Issue I use spotify on my android and laptop and recently saw that there's been so...
  • Ver
  • Spotify Legend
  • 948 Views
  • 8 replies
  • 2 likes
  • 948 Views
  • 8 replies
  • 2 likes

Superuser Contribution Unrecognized / Unauthorized account use by web player - suspected bots

This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music. Several times now I have reset my password, logged out of all devices and removed access by any app...

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  • Regular
  • This is an issue that's been plaguing me for several months, and if it continues I may cancel my subscription and just subscribe to Google Play Music.   Several times now I have reset my passw...
  • Novy
  • Moderator
  • 1608 Views
  • 9 replies
  • 1 likes
  • Premium
  • 1608 Views
  • 9 replies
  • 1 likes

Superuser Contribution Can't create new accounts. Really frustrating

Hello, This weekend I have converted my premium account to a familly one. I try since then to create 3 new accounts and just impossible. The recaptcha is always getting back with a "verification expired, check the box again". I have read the rest of ...

  • Casual Listener
  • Hello,   This weekend I have converted my premium account to a familly one. I try since then to create 3 new accounts and just impossible.   The recaptcha is always getting back with a ...
  • Novy
  • Moderator
  • 1281 Views
  • 8 replies
  • 0 likes
  • Account
    Security
  • 1281 Views
  • 8 replies
  • 0 likes

Entire Library gone / Account split into two

PlanPremium FamilyCountryAustriaDeviceall (ios, android, and windows) I am writing this from a friend's account, since it won't let me post here on my own account, likely related to the issue explained below. My Question or IssueHi,Tonight, my spotif...

  • Newbie
  • Plan Premium Family Country Austria Device all (ios, android, and windows)   I am writing this from a friend's account, since it won't let me post here on my own account, likely related t...
  • Billy-J
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

[All Platforms][Connect] VPN not working

I’ve been having an issue of Spotify not working while my VPN is connected. Sometimes it only effects listening to Joe Rogan’s podcast who advertises for a VPN, but recently it’s been affecting all playback. Why is this?

  • Visitor
  • I’ve been having an issue of Spotify not working while my VPN is connected. Sometimes it only effects listening to Joe Rogan’s podcast who advertises for a VPN, but recently it’s been affecting all p...
  • Billy-J
  • Spotify Star
  • 189 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Connect
  • 189 Views
  • 1 replies
  • 0 likes

Spotify deleted a significant portion of my followers

My Spotify profile (@mrbunbury) had around 160 followers a few days ago, but within the past couple days, I've been getting a lot of followers because I revealed my account name on social media. When I checked up on it a few hours ago, I was almost a...

  • Casual Listener
  • My Spotify profile (@mrbunbury) had around 160 followers a few days ago, but within the past couple days, I've been getting a lot of followers because I revealed my account name on social media. When...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Edit profile information on Google & Apple account

Plan: Spotify FreeCountry: U.S.ADevice: PC, Windows 10 Hello Spotify Community I undestand that when you create an account using Facebook, you are not able to edit your profile information such as your email adress, gender, date of birth... ect.My qu...

  • Visitor
  • Plan: Spotify Free Country: U.S.A Device: PC, Windows 10   Hello Spotify Community 🙂 I undestand that when you create an account using Facebook, you are not able to edit your profile infor...
  • Maxim
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 281 Views
  • 1 replies
  • 0 likes

Account logged out on all devices?

PlanPremiumCountryUSDevice Operating System My Question or IssueWoke up today and my account had been logged in on all my devices. That means my iPhone, iPad, Macbook, and work computer (windows). The weirdest part is that I was using it from my offi...

  • Casual Listener
  • Plan Premium Country US Device   Operating System     My Question or Issue Woke up today and my account had been logged in on all my devices. That means my iPhone, iPad, Macb...
  • Maxim
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution missing 'social' dropdown to link with facebook account

Hi, i want to link my spotify with facebook. I've followed help centre article but when i click beside profile on arrow I only have two options; account or log out. I set up my account with an email and have recently transferred to family plan. Hope ...

  • Casual Listener
  • Hi, i want to link my spotify with facebook. I've followed help centre article but when i click beside profile on arrow I only have two options; account or log out. I set up my account with an email ...
  • Novy
  • Moderator
  • 463 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 463 Views
  • 5 replies
  • 0 likes

Account Stolen

PlanPremiumCountryItalyDeviceOneplus 7 ProOperating SystemAndroid Hi, I think my account was stolen because I can't log in and if I check my profile from another account I see that I have new playlists and new artists that I never heard before. I don...

  • Visitor
  •   Plan Premium Country Italy Device Oneplus 7 Pro Operating System Android   Hi, I think my account was stolen because I can't log in and if I check my profile from another accoun...
  • JonniApollo
  • Visitor
  • 459 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 459 Views
  • 2 replies
  • 0 likes

Solved!! Uploaded album through Distrokid, song on album is grayed out

Hello, We uploaded our new album to Spotify through Distrokid. We received a notifiation a couple of days ago that it was live on Spotify. When I check the album on Spotify on my computer, one of the songs is grayed out. When I check it through the S...

  • Regular
  •   Hello,   We uploaded our new album to Spotify through Distrokid. We received a notifiation a couple of days ago that it was live on Spotify. When I check the album on Spotify on my com...
  • Blacksunshine93
  • Casual Listener
  • 7670 Views
  • 13 replies
  • 0 likes
  • Account
    Other
  • 7670 Views
  • 13 replies
  • 0 likes

Can’t download for offline play & status is wrong

Hi I have just subscribed to the Premium Family Spotify and have the first month free. I have a couple of problems. I amunable to download an album to play off line. There is no option to download or download as playlist etc? Because of this I checke...

  • Casual Listener
  • Hi I have just subscribed to the Premium Family Spotify and have the first month free.   I have a couple of problems. I am unable to download an album to play off line. There is no option to...
  • Davetherave2
  • Casual Listener
  • 275 Views
  • 1 replies
  • 0 likes
  • Premium for Family
  • 275 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played artist at home page not updating [Desktop]

PlanPremium Operating SystemWindows 10 My Question or IssueIn the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stuck with an artist that I have listened to basically only once and don't rea...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   My Question or Issue In the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stu...
  • prvncher
  • Casual Listener
  • 1468 Views
  • 15 replies
  • 2 likes
  • Other
  • 1468 Views
  • 15 replies
  • 2 likes

[All Platforms] Hacker ruined my recommendations and top artists

So my free account got hacked. Spotify sent me an email to reset my password, I also signed out everywhere. So I have complete control of my account again. Now my problem is the hacker listened to a lot of weird music which is now ruining my recommen...

  • Visitor
  • So my free account got hacked. Spotify sent me an email to reset my password, I also signed out everywhere. So I have complete control of my account again.   Now my problem is the hacker liste...
  • Jose_M
  • Spotify Star
  • 259 Views
  • 1 replies
  • 0 likes
  • All Platforms
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ghost account music transferral

PlanfreeCountryItaly My Question or IssueHi,I created my spotify account in 2014 associated with fb. Years later I changed my fb email, thus transforming my account into a ghost one:my name does not appear anymore, if you search it or its public play...

  • Visitor
  •   Plan free Country Italy      My Question or Issue Hi, I created my spotify account in 2014 associated with fb.  Years later I changed my fb email, thus transformi...
  • Jeremy
  • Spotify
  • 318 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 318 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Reporting bots activity in spotify

PlanPremiumCountryIsraelDeviceXiomi\PC\MacOperating System(iOS 10, Android, Windows 10,etc.) My Question or Issuefirst thing sorry if its not the correct place to put it, it's less of an issue for me and more for spotify and i would like them to know...

  • Visitor
  • Plan Premium Country Israel Device Xiomi\PC\Mac Operating System (iOS 10, Android, Windows 10,etc.)   My Question or Issue first thing sorry if its not the correct place to put it, it'...
  • CarlosE
  • Moderator
  • 2297 Views
  • 3 replies
  • 0 likes
  • Other
  • 2297 Views
  • 3 replies
  • 0 likes

Superuser Contribution The song you can't listen

Justin Bieber's song "Love Me Like You Do" is can not listened on Spotify. What can we do?

  • Casual Listener
  • Justin Bieber's song "Love Me Like You Do" is can not listened on Spotify. What can we do?
  • a1f5q1pm0wvh9ay
  • Casual Listener
  • 5322 Views
  • 7 replies
  • 0 likes
  • 5322 Views
  • 7 replies
  • 0 likes

Superuser Contribution Account security

I have an account on a family plan. And a plan member can access some content, example: my findings from the week.

  • Visitor
  • I have an account on a family plan. And a plan member can access some content, example: my findings from the week.  
  • Jeremy
  • Spotify
  • 265 Views
  • 1 replies
  • 0 likes
  • Security
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Block users

I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no way to block him on Spotify. He still follows me and ...

  • Casual Listener
  • I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no wa...
  • kmarshello
  • Casual Listener
  • 1112 Views
  • 8 replies
  • 7 likes
  • 1112 Views
  • 8 replies
  • 7 likes