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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381787 Views
  • 918 replies
  • 107 likes
  • Account
  • 381787 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166164 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166164 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96878 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96878 Views
  • 68 replies
  • 10 likes

Superuser Contribution Playlists not showing up on my profile!

Hey everyone! My profile is not displaying any of my playlists, despite me making them public. I’ve linked people my playlists and they can listen to them that way with no issue, but when you go directly to my profile no playlists show up. What’s up?...

  • Newbie
  • Hey everyone! My profile is not displaying any of my playlists, despite me making them public. I’ve linked people my playlists and they can listen to them that way with no issue, but when you go d...
  • Dian
  • Spotify Legend
  • 868 Views
  • 3 replies
  • 0 likes
  • Account
  • 868 Views
  • 3 replies
  • 0 likes

Superuser Contribution MI DÚO MIX PREMIUM NO FUNCIONA

Cuando contraté Plan Dúo premium podía acceder al playlist "Dúo mix" y ver un compilado de canciones míos y del otro usuario.Ahora sólo aparecen canciones mías y un mensaje que dice que soy el único usuario en la playlist Dúo,El otro usuario también,...

  • Visitor
  • Cuando contraté Plan Dúo premium podía acceder al playlist "Dúo mix" y ver un compilado de canciones míos y del otro usuario. Ahora sólo aparecen canciones mías y un mensaje que dice que soy el únic...
  • Jeremy
  • Spotify
  • 3141 Views
  • 11 replies
  • 1 likes
  • 3141 Views
  • 11 replies
  • 1 likes

2 STEP FACTORY AUTHENTICATION (Don't Ignore this spotify team, Implement it Instead)

PlanFree (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do)CountrySomewhere In Asia (Don't like being tracked)DeviceDell laptop maybeOperating System(Windows 10 obviously) My Question or IssueI rec...

  • Newbie
  • Plan Free (good thing I never purchased premium. would have been one of the biggest mistakes I could possibly do) Country Somewhere In Asia (Don't like being tracked) Device Dell laptop maybe O...
  • alebret3
  • Regular
  • 707 Views
  • 3 replies
  • 2 likes
  • Account
    Security
  • 707 Views
  • 3 replies
  • 2 likes

Superuser Contribution Cant change email

Iam not able to update my email and it says that the email iam trying to update to already exists but i deleted that account already.I need help.

  • Visitor
  • Iam not able to update my email and it says that the email iam trying to update to already exists but i deleted that account already. I need help. 
  • miune
  • Newbie
  • 220 Views
  • 2 replies
  • 2 likes
  • Account
  • 220 Views
  • 2 replies
  • 2 likes

Lost my premium

hi everyone, I had a premium account for years until now, Spotify asked me to change my country in my settings bcs I used up the 14 days, even tho I have a premium subscription… I don’t know how to reverse it help me pleaseI already read through some...

  • Newbie
  • hi everyone,    I had a premium account for years until now, Spotify asked me to change my country in my settings bcs I used up the 14 days, even tho I have a premium subscription… I don’...
  • Billy-J
  • Spotify Star
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
  • 335 Views
  • 1 replies
  • 0 likes

Switching between duo accounts on shared PC

PlanDuoCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueMy partner and I share our PC, and we have just signed up to DUO, is it possible to switch between accounts, as we do on our Sonos, on our PC? It would seem a simple additi...

  • Visitor
  •   Plan Duo Country Australia Device PC Operating System Windows 10   My Question or Issue My partner and I share our PC, and we have just signed up to DUO, is it possible to swit...
  • Maxim
  • Spotify Star
  • 1241 Views
  • 1 replies
  • 0 likes
  • Account
  • 1241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recuperer compte spotify premium

J'ai un compte premium que je paie tous les mois. Je me suis déconnectée via l'application sur mon tél et impossible de retrouver ce compte. J'ai bien un compte Spotify rattaché à Facebook mais il n'est pas premium et ce n'est pas le même. J'ai déjà ...

  • Newbie
  •   J'ai un compte premium que je paie tous les mois. Je me suis déconnectée via l'application sur mon tél et impossible de retrouver ce compte. J'ai bien un compte Spotify rattaché  à ...
  • Dian
  • Spotify Legend
  • 7662 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 7662 Views
  • 3 replies
  • 0 likes

Superuser Contribution Report Spotify Seller

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I don't know where to report those seller, so i do right here.This seller, sell spotify prem...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Yordan
  • Moderator
  • 746 Views
  • 2 replies
  • 0 likes
  • Account
  • 746 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bad Gateway for credit card update

When I try update my credit card info I end up at a Bad Gateway.When I try contact someone about it - another Bad Gateway. What to do next? hmmm

  • Visitor
  • When I try update my credit card info I end up at a Bad Gateway. When I try contact someone about it - another Bad Gateway.   What to do next? hmmm  
  • Kiril
  • Moderator
  • 141 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad Gateway

Hello I have forgotten the password for my Spotify account, and have requested a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? Thanks

  • Casual Listener
  • Hello    I have forgotten the password for my Spotify account, and have requested  a reset. However when I click the link, I only get "Bad gateway" (502 or 504). Can you help? &n...
  • Alex
  • Spotify Legend
  • 601 Views
  • 4 replies
  • 0 likes
  • 601 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't cancel premium

Hello,I need to cancel my premium, but there's no option in order to that in the page. I followed all the steps, it just miss the link to cancel my premium... How can I do? Somebody has the same issue? By the way, it's urgent, and I need to resoult i...

  • Newbie
  • Hello, I need to cancel my premium, but there's no option in order to that in the page. I followed all the steps, it just miss the link to cancel my premium... How can I do? Somebody has the same is...
  • Alex
  • Spotify Legend
  • 75341 Views
  • 8 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 75341 Views
  • 8 replies
  • 1 likes

Change the account from a Facebook Account

Hi.Is there any method to change my log-in for spotify? I created account few years ago and I logged in with my Facebook account. Is there any possibility to swap to normal login without the facebook account?

  • Visitor
  • Hi. Is there any method to change my log-in for spotify? I created account few years ago and I logged in with my Facebook account. Is there any possibility to swap to normal login without the facebo...
  • AdamDam
  • Spotify Star
  • 259 Views
  • 1 replies
  • 1 likes
  • Account
  • 259 Views
  • 1 replies
  • 1 likes

Can't update payment information

PlanPremiumCountryUKDeviceiPhone 11 and MacBook ProOperating SystemOS My Question or IssueMy card recently expired so I need to update my payment information but every time I try I get an error on the Spotify website. When I select 'update my payment...

  • Visitor
  • Plan Premium Country UK Device iPhone 11 and MacBook Pro Operating System OS   My Question or Issue My card recently expired so I need to update my payment information but every time I...
  • K8EG
  • Regular
  • 633 Views
  • 3 replies
  • 1 likes
  • Account
  • 633 Views
  • 3 replies
  • 1 likes

Playing baby music has ruined my account

Hi there, I played a single lullaby track to get my baby to sleep for a whole year on spotify and now all my playlists (that I used to depend on for finding new music!) like release radar and discover weekly are completely ruined with baby music and ...

  • Casual Listener
  • Hi there,  I played a single lullaby track to get my baby to sleep for a whole year on spotify and now all my playlists (that I used to depend on for finding new music!) like release radar and ...
  • topperharley
  • Casual Listener
  • 1013 Views
  • 2 replies
  • 1 likes
  • Account
  • 1013 Views
  • 2 replies
  • 1 likes

Superuser Contribution I cannot change the details of my credit card.

PlanPremiumCountrySwitzerlandMy Question or IssueHey ThereI have a new credit card and its not possible to change the information of the credit card. I always get a message that this is an invalid payment method. However, I can use the credit card el...

  • Visitor
  • Plan Premium Country Switzerland My Question or Issue Hey There I have a new credit card and its not possible to change the information of the credit card. I always get a message that this...
  • Dian
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Account
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Am trying to get my account that is already paid for using the code BHN8C8KG89Y

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Spotify Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 141 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot pre-save anymore ?

Hey guys, so for some reason, I now cannot click on any pre-save links for spotify. When I click the presave button it loads for 0.1s and nothing happens, I tried opening browser and standalone spotify on my desktop and it doesnt change anything. I t...

  • Regular
  • Hey guys, so for some reason, I now cannot click on any pre-save links for spotify. When I click the presave button it loads for 0.1s and nothing happens, I tried opening browser and standalone spoti...
  • Alex
  • Spotify Legend
  • 1398 Views
  • 3 replies
  • 0 likes
  • Account
  • 1398 Views
  • 3 replies
  • 0 likes

Account log in

PlanPremiumCountryUKDevice(iPhone 11My Question or IssueMy daughter has a new phone, cant remember her spotify password. She knows her username.The email linked to her username is my husbands, and he also has his own spotify account linked to that em...

  • Visitor
  •   Plan Premium Country UK Device (iPhone 11 My Question or Issue My daughter has a new phone, cant remember her spotify password. She knows her username. The email linked to her usernam...
  • Maxim
  • Spotify Star
  • 257 Views
  • 2 replies
  • 3 likes
  • Account
  • 257 Views
  • 2 replies
  • 3 likes

Superuser Contribution My playlists disappeared

Wherever I login with my account, I can't find my playlists...Instead, there are 7 playlists that I never seen before. Before asking if I'm in the right account, the answear is YES, I've already confirmed that as many times as you could possible thin...

  • Casual Listener
  • Wherever I login with my account, I can't find my playlists... Instead, there are 7 playlists that I never seen before.   Before asking if I'm in the right account, the answear is YES, I've a...
  • Alex
  • Spotify Legend
  • 12154 Views
  • 6 replies
  • 0 likes
  • Account
  • 12154 Views
  • 6 replies
  • 0 likes

Account Suspension

About 2 weeks ago, I received an email stating that my Spotify account got suspended. Here is the message I got in the email (see attached as well): "It has come to Spotify's attention that your account has engaged in unauthorized use in violation of...

  • Casual Listener
  • About 2 weeks ago, I received an email stating that my Spotify account got suspended.    Here is the message I got in the email (see attached as well):  "It has come to Spotify...
  • nadyanasir
  • Casual Listener
  • 2626 Views
  • 4 replies
  • 1 likes
  • Account
    Login
    Other
    Security
    Subscription
  • 2626 Views
  • 4 replies
  • 1 likes