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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • DRAG0N
  • Regular
  • 261827 Views
  • 789 replies
  • 81 likes
  • Account
  • 261827 Views
  • 789 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128602 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128602 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71451 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71451 Views
  • 63 replies
  • 8 likes

How can I view my community followers?

Hi! I have some followers in spotify community but I can't see who they are.All I can see is the number of followers, not the actual names. How can I see who my followers are?

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  • Newbie
  • Hi! I have some followers in spotify community but I can't see who they are. All I can see is the number of followers, not the actual names.  How can I see who my followers are?
  • Billy-J
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • Account
  • 333 Views
  • 1 replies
  • 0 likes

Lost my liked songs from the last three months

PlanPremiumCountryMexicoDeviceSamsung Note 10+ My Question or Issue Today in the morning everything was fine, but a few minutes ago I realized that I lost more than a hundred songs that I've been saving from three months ago. I can't remember what so...

  • Visitor
  •   Plan Premium Country Mexico Device Samsung Note 10+     My Question or Issue   Today in the morning everything was fine, but a few minutes ago I realized that I lost ...
  • Billy-J
  • Spotify Star
  • 260 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 260 Views
  • 1 replies
  • 1 likes

Account was hacked - used to stream one song.

Hi all, My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my discord and displaying what was playing.) I now have access to my ac...

  • Newbie
  • Hi all,    My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my di...
  • Billy-J
  • Spotify Star
  • 947 Views
  • 1 replies
  • 2 likes
  • Security
  • 947 Views
  • 1 replies
  • 2 likes

Stolen Laptop / Contacting or finding the user

PlanPremiumIvory Coast DeviceiPhone SE, Macbook Pro, HP Omen (stolen)Operating SystemiOs and Windows X My Question or Issue Hi all. Unfortunately, on April 11th, I got robbed during the night and my laptop and phones got stolen. I got the footage of ...

  • Casual Listener
  • Plan Premium Ivory Coast   Device iPhone SE, Macbook Pro, HP Omen (stolen) Operating System iOs and Windows X   My Question or Issue   Hi all.   Unfortunately, on Apr...
  • Luan
  • Spotify Star
  • 533 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 533 Views
  • 6 replies
  • 0 likes

I have the old layout and I want the new one

PlanPremiumCountryItalyDeviceiPhone XROperating SystemIOS 13.7 My Question or IssueEver since Spotify released the new UI for the app, I had it. I really liked the new layout. Just about a week ago I stopped using spotify (I stopped listening to musi...

  • Visitor
  • Plan Premium Country Italy Device iPhone XR Operating System IOS 13.7   My Question or Issue Ever since Spotify released the new UI for the app, I had it. I really liked the new layout...
  • Billy-J
  • Spotify Star
  • 240 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 240 Views
  • 1 replies
  • 0 likes

Can't access premium account (No E-Mail linked)

None odff the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S 9 Operating SystemAndroid 9 My Question or IssueI can't access my Premium Account ...

  • Visitor
  • None odff the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy S 9   Operatin...
  • Billy-J
  • Spotify Star
  • 235 Views
  • 1 replies
  • 1 likes
  • Account
  • 235 Views
  • 1 replies
  • 1 likes

Solved!! Impossible of logging in. (Problem: auth:2)

PlanFree CountryBrazil DeviceNotebook Operating SystemWindows 10 My Question or IssueI am having problems to make login in computer and this is only happening in my notebook at the downloaded version of spotify.I already tried changing the password m...

  • Casual Listener
  • Plan Free   Country Brazil   Device Notebook   Operating System Windows 10   My Question or Issue I am having problems to make login in computer and this is only happ...
  • Meanis_0
  • Casual Listener
  • 439 Views
  • 2 replies
  • 0 likes
  • Account
  • 439 Views
  • 2 replies
  • 0 likes

How can I stop "New login to spotify" emails?

Spotify spamming me all the times when I log in via web browser.It's me, not another person who try to stole my account, so I am not under danger.But my email inbox is full of "New login to spotify" emails. How can I stop it?

  • Casual Listener
  • Spotify spamming me all the times when I log in via web browser. It's me, not another person who try to stole my account, so I am not under danger. But my email inbox is full of "New login to spoti...
  • Britt_on1
  • Visitor
  • 1500 Views
  • 1 replies
  • 3 likes
  • Premium
  • 1500 Views
  • 1 replies
  • 3 likes

logging in to my account

hi,so im losing my mind with getting into Spotify I'm with Mac- logging is ok tried to log in with my user and pass with google pixel 3 xl and it says the user or pass isn't good - so I tried log n without password putting email and it says " there w...

  • Casual Listener
  • hi, so im losing my mind with getting into Spotify  I'm with Mac- logging is ok tried to log in with my user and pass with google pixel 3 xl and it says the user or pass isn't good - so I trie...
  • agasi7
  • Casual Listener
  • 183 Views
  • 1 replies
  • 0 likes
  • Account
  • 183 Views
  • 1 replies
  • 0 likes

Student Discount

PlanPremium/student discountCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHey I've been accepted by SheerID for the Student discount but charged full price, is there any way of remedying this situation? thanks

  • Visitor
  •   Plan Premium/student discount Country   Device iPhone 8 Operating System iOS 10   My Question or Issue Hey I've been accepted by SheerID for the Student discount but charg...
  • TreyAnastasio
  • Spotify Star
  • 252 Views
  • 1 replies
  • 0 likes
  • Account
  • 252 Views
  • 1 replies
  • 0 likes

Trouble logging into my Spotify android mobile

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Robert_W
  • Community Legend
  • 213 Views
  • 1 replies
  • 0 likes
  • Account
  • 213 Views
  • 1 replies
  • 0 likes

When I skip, the song doesn't play

So I like to play songs from my tablet over Bluetooth to my stereo. But everytime I skip a song the next song appears to play through, but there's no sound. I randomly click somewhere on the bar that shows how much if the song is playing and the song...

  • Visitor
  • So I like to play songs from my tablet over Bluetooth to my stereo. But everytime I skip a song the next song appears to play through, but there's no sound. I randomly click somewhere on the bar that...
  • alovelykink1
  • Visitor
  • 1020 Views
  • 2 replies
  • 1 likes
  • 1020 Views
  • 2 replies
  • 1 likes

Solved!! Spotify Unlimited

I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. I was really enjouying the one I had but now I conn...

  • Casual Listener
  • I accidently upgraded to spotify premium from the unlimited plan, how do I get it back? I do not wan't permium because I do not have spotify on my phone but I do not want the free version with adds. ...
  • Muskar
  • Regular
  • 11652 Views
  • 54 replies
  • 5 likes
  • Account
    Subscription
    Unlimited
  • 11652 Views
  • 54 replies
  • 5 likes

Can't change my email address

PlanPremiumCountryUSA My Question or IssueMy email address is greyed out because I originally logged in through Facebook. I no longer have access to that address.

  • Visitor
  • Plan Premium Country USA   My Question or Issue My email address is greyed out because I originally logged in through Facebook. I no longer have access to that address.  
  • Billy-J
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Unable to change birthday

PlanFreeCountryUSADeviceDell XPS 15Operating SystemWindows 10 My Question or IssueEvery time I attempt to change my birthday, since it was accidentally made April 2nd instead of April 1st, it claims my profile is saved, but the date is still wrong. I...

  • Visitor
  • Plan Free Country USA Device Dell XPS 15 Operating System Windows 10   My Question or Issue Every time I attempt to change my birthday, since it was accidentally made April 2nd instead...
  • Luan
  • Spotify Star
  • 655 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 655 Views
  • 1 replies
  • 0 likes

Email change/ facebook change

PlanFreeOperating System(Windows 10) My Question or IssueI have opened an account about 2 years ago. connected to my Facebook and email but I have lost access to my email, cant change it from settings its unacessable when i click on email . Now i hav...

  • Newbie
  • Plan Free Operating System (Windows 10)   My Question or Issue I have opened an account about 2 years ago. connected to my Facebook and email but I have lost access to my email, cant chang...
  • Luan
  • Spotify Star
  • 266 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 266 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Connection

PlanFamily PremiumCountryTurkeyDeviceIphone 6s+, Windows PC, Windows LaptopOperating SystemiOS 13, Windows 10 My Question or IssueI originally planned to remove my facebook account from my spotify account however as I discovered later that if an acco...

  • Casual Listener
  •   Plan Family Premium Country Turkey Device Iphone 6s+, Windows PC, Windows Laptop Operating System iOS 13, Windows 10   My Question or Issue I originally planned to remove my fa...
  • Luan
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Other
  • 279 Views
  • 1 replies
  • 0 likes

Problem loging in

Hi i have problem logging in. When i enter my email and password it gives an error and says youre off line while im not. And when i ask for verifing me by email when i tap on the link ro log in it goes through the app but cant log in. My friend had t...

  • Casual Listener
  • Hi i have problem logging in. When i enter my email and password it gives an error and says youre off line while im not. And when i ask for verifing me by email when i tap on the link ro log in it go...
  • Luan
  • Spotify Star
  • 476 Views
  • 3 replies
  • 0 likes
  • Account
  • 476 Views
  • 3 replies
  • 0 likes

how to stop others that use the same network that i use from using my spotify account

PremiumCountrysaudi arabiaDevicedesktop, Operating System( Windows 10) My Question or Issuehi, i use spotify on my desktop pc and i notice that there are couple of devices who are using my account which i didn't log into and im guessing that its beca...

  • Newbie
  •   Premium Country saudi arabia Device desktop,  Operating System ( Windows 10)   My Question or Issue hi, i use spotify on my desktop pc and i notice that there are couple of...
  • Robert_W
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 448 Views
  • 1 replies
  • 0 likes

premium family account not working

hi, I have signed up to the spotify premium family and trying to send out an invite to my wife, she inputs the correct address but it keeps saying she needs to be in the same country - even though we ARE in the same country and living at the same add...

  • Newbie
  • hi, I have signed up to the spotify premium family and trying to send out an invite to my wife, she inputs the correct address but it keeps saying she needs to be in the same country - even though we...
  • Robert_W
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 256 Views
  • 1 replies
  • 0 likes