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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 143729 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 143729 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10208 Views
  • 3 replies
  • 9 likes
  • Security
  • 10208 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 501673 Views
  • 985 replies
  • 112 likes
  • Account
  • 501673 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123519 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123519 Views
  • 74 replies
  • 12 likes

Solved!! Giftcard

Hi there! I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!? How to fix this issue?

  • Casual Listener
  • Hi there!   I got a giftcard as a gift. But i can't use it. It says that i can't use a giftcard on my existing premium account!?   How to fix this issue?    
  • BabyEcho0_YT
  • Roadie
  • 1281 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1281 Views
  • 2 replies
  • 0 likes

Superuser Contribution CANT SEND PIN

Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i didn'y have any balance left, so purchase was unsucce...

  • Visitor
  • Im trying to avail Php 150/3 months subscription but i cant receive a pin because send pin is not working. I think this is maybe because earlier it worked and i used the pin but i didn't realize i di...
  • Lyubka
  • Moderator
  • 244 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Logged out cant log back in

PlanFamily planCountryUnited States Device(iPhone, Desktop)Operating System(Windows, iOS 16) My Question or IssueI was recently logged out of my Spotify account https://open.spotify.com/user/jokingjill23?si=6b04b852b539408eIt was under a family plan ...

  • Casual Listener
  •   Plan Family plan Country United States  Device (iPhone, Desktop) Operating System (Windows, iOS 16)   My Question or Issue I was recently logged out of my Spotify account ...
  • Maxim
  • Spotify Star
  • 658 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 658 Views
  • 3 replies
  • 0 likes

Superuser Contribution On a trip in Greece, bought Spotify premium for the trip, not working

PlanPremiumCountryAccount from USA, in Greece rnDeviceiPhone 7Operating SystemiOS 12 My Question or Issue Good morning! I’m on a service trip to Greece and I thought that it would be a good idea to have Spotify Premium for the trip. Before I left, I ...

  • Newbie
  • Plan Premium Country Account from USA, in Greece rn Device iPhone 7 Operating System iOS 12   My Question or Issue  Good morning! I’m on a service trip to Greece and I thought tha...
  • Vasil
  • Moderator
  • 1959 Views
  • 4 replies
  • 0 likes
  • Premium
  • 1959 Views
  • 4 replies
  • 0 likes

Solved!! Fel e-post och glömt lösenord!!!

PlanFree/PremiumCountry SwedenDeviceiPhone SEOperating System My Question or Issue Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad för mitt Spotify Premium-konto. Promblemet är att jag råkade ange fel (ogilitig) emailaddre...

  • Casual Listener
  • Plan Free/Premium Country  Sweden Device iPhone SE Operating System     My Question or Issue  Hej, jag har lämnat mina kortuppgifter till er och debiteras nu varje månad...
  • Alicejjjk
  • Visitor
  • 5036 Views
  • 3 replies
  • 0 likes
  • Account
  • 5036 Views
  • 3 replies
  • 0 likes

Solved!! 2 accounts sharing one device ?

PlanFreeCountry uk DeviceLenovo tabletOperating System Android 11 My Question or Issue. Does the app allow 2 Spotify (free ) account holders to share the same device to consecutively listen to music on their own individual account, i.e can account lo...

  • Newbie
  • Plan Free Country uk   Device Lenovo tablet Operating System  Android 11   My Question or Issue.  Does the app allow  2  Spotify (free ) account holders  ...
  • AdamDamon
  • Spotify Star
  • 610 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 610 Views
  • 1 replies
  • 0 likes

Follower count discrepancy

Big difference between follower count in artist profile and public profile. Why is this?

  • Music Fan
  •   Big difference between follower count in artist profile and public profile. Why is this?
  • Maxim
  • Spotify Star
  • 1669 Views
  • 7 replies
  • 0 likes
  • Account
  • 1669 Views
  • 7 replies
  • 0 likes

Superuser Contribution Payment and subscription notification errors

Plan FamilyPremiumCanada DeviceIphone 11 My Question or IssueHi - a few days ago I received a notice that my payment could not be processed and I needed to update my information. When I went and checked, it was all correct. Then I noticed the payment...

  • Newbie
  • Plan Family Premium Canada   Device Iphone 11   My Question or Issue Hi - a few days ago I received a notice that my payment could not be processed and I needed to update my informa...
  • Dian
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
  • 259 Views
  • 1 replies
  • 0 likes

Klachten

PlanPremiumCountryNetherlands My Question or Issueik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om een P code en de andere medewerker zegt dat mijn account voor goed ...

  • Visitor
  • Plan Premium Country Netherlands  My Question or Issue ik heb altijd spotify premium gehad, nu is mijn account geblokkeerd. Een aantal keer in de chat geweest, de ene medewerker vraagt om e...
  • Prague
  • Community Legend
  • 585 Views
  • 1 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 585 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution wont let me see my own followers and following (not playlists)

  My Question or Issuewhen i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show up.

IMG_7369.jpeg
  • Newbie
  •     My Question or Issue when i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show u...
  • Lyubka
  • Moderator
  • 518 Views
  • 1 replies
  • 0 likes
  • Account
  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't listen to downloaded music

Plande primera calidad pais México Dispositivo Leer nota 10s sistema operativo androide Mi pregunta o problema Cuando quiero reproducir la musica descargada me aparece como si no estuviera descargada

  • Newbie
  • Plan de primera calidad    pais   México   Dispositivo   Leer nota 10s   sistema operativo   androide   Mi pregunta o problema   Cuando q...
  • Dian
  • Spotify Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem

How to reset my settings 

  • Visitor
  • How to reset my settings  
  • Eni
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do I really have to create a whole new account....

So, my old user name includes my former last name. I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this? HELP!

  • Visitor
  • So, my old user name includes my former last name.  I'd like to change my username to include my new last name..... but you can't change your username? what kind of 1990's issue is this?  H...
  • Eni
  • Moderator
  • 502 Views
  • 1 replies
  • 0 likes
  • 502 Views
  • 1 replies
  • 0 likes

Suspend account and resume with Hulu?

I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99). Thanks in advance!

  • Newbie
  • I currently have premium + Hulu. If I suspend my account for a few months, will I be able to resume that plan? Or will I lose the option to restart with my current plan (premium & Hulu for $9.99)...
  • Billy-J
  • Spotify Star
  • 1135 Views
  • 3 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 1135 Views
  • 3 replies
  • 0 likes

Deleting account to open a new one that is connected to google

Hey, I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so that I could open a new one that is connected to google. Ho...

  • Visitor
  • Hey,   I have a free account created with my google email but not connected to my google account. Since it's not possible to connect google to an existing account, I have deleted my account so...
  • Maxim
  • Spotify Star
  • 314 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to login into Hulu w/ Student Deal (Spotify & Hulu)

I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of entering purchase information to recieve conformation of ...

  • Casual Listener
  • I purchased the student plan a couple of weeks ago and have not yet been able to login to hulu, when I go to login it tells me no account with my email exists, and when I do the alternative of enteri...
  • Dian
  • Spotify Legend
  • 2953 Views
  • 8 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 2953 Views
  • 8 replies
  • 0 likes

Can't log into account

created a new account to link to my DUO account, username richphone, with new gmail adx I want my phone to use one account while my alexa\google smart home stuff uses another. however after creating new account no workie workie. bad pwd or username. ...

  • Casual Listener
  • created a new account to link to my DUO account, username richphone, with new gmail adx   I want my phone to use one account while my alexa\google smart home stuff uses another.   howev...
  • Maxim
  • Spotify Star
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes

Account linked to deactivated email

PlanFreeCountryUSADeviceChromebook/BrowserOperating SystemChrome/Windows My Question or IssueI have two emails and two accounts due to sometimes forgetting passwords. The issue is, my main account is linked to an old email that is no longer active. I...

  • Visitor
  • Plan Free Country USA Device Chromebook/Browser Operating System Chrome/Windows   My Question or Issue I have two emails and two accounts due to sometimes forgetting passwords. The iss...
  • AdamDamon
  • Spotify Star
  • 564 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone else using my account

PlanFreeCountryIndiaDeviceiPhone 14Operating SystemiOS 16.4.1 My Question or IssueSince last week i am noticing someone else is also using my account, i never got any notification about other devices using my account, i did password reset but it was ...

  • Visitor
  • Plan Free Country India Device iPhone 14 Operating System iOS 16.4.1   My Question or Issue Since last week i am noticing someone else is also using my account, i never got any notific...
  • Dian
  • Spotify Legend
  • 480 Views
  • 1 replies
  • 0 likes
  • Account
  • 480 Views
  • 1 replies
  • 0 likes

I was logged out of Spotify and now all my playlists have disappeared.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 660 Views
  • 1 replies
  • 0 likes
  • Account
  • 660 Views
  • 1 replies
  • 0 likes