Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hello, I have this song titled "You and Only You". Here is the song link: spotify:track:6qRpvLy7HgD96mWGHiTS2h It used to be on my old spotify artist account, "Arize". here's a link to that account: spotify:artist:6eq90a47vMudnFCHfKCHV9However, it is...
PlanFreeCanada DeviceiPhone 8Operating SystemiOS 13.5 My Question or IssueMy playlists are no longer viewable. My account was having issues with playing and finding songs so my son helped. Now it looks like I have a new account but my playlist are go...
I use Spotify everyday, however I hadn't used opened the app in a few days. I opened it and was asked to login. My login info didn't work so it made me login with FB and Apple. Once I did so, I lost my Premium subscription (which I've had for 2 years...
Hi there this is junaid,I created a playlist on my laptop on my non premium account and shared the link to others and when they click the link it shows "you discovered a premium feature spotify" how do I correct it
Hi did use spotify yesterday and today i cant log i have tried to reset my password but idont get an mail. cant use my nickname to log in tried to make a new account with same email and it did work.i got premium account and family the others in famil...
PlanPremiumCountryIndiaDeviceiPhone 6 and Macbook ProOperating SystemiOS? My Question or IssueUpgraded to Premium but lost all my old Spotify history from my Facebook log in?
I can't find my Spotify profile if I search for it on the Spotify app using the search box it doesn't pop up what can I do to resolve this my profile is KFAS
PlanFamilyCountryAddress is set to Hong Kong but somehow country is USA DeviceAnyOperating SystemAny My Question or IssueHi, I've just signed up for the Family plan today, and I originally used my business credit card which is a US-based card even th...
Plan Premium Country Poland Device MacBook AiriPad ProiPhone X Operating System MacOSiPadOSiOS My Question or Issue Hello, I have two Spotify accounts, one with free plan and second one with premium plan. My premium account was created with my Apple ...
PlanFreeCountryPortugalDeviceSpotify desktop onlyOperating SystemWindows My Question or IssueMy recently played playlists do not update. I've tried to reinstall, tried to log off and log in and tried to listen to playlists on Spotify web and mobile a...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue An unknown person logs into my account. I changed my password, my email. I disconnected all ...
Hi! My profile doesn't shows up in search results. I do have a premium account and I've uploaded some playlists but my username does not show up in search. My account is linked to my Facebook account too and peaple can join my Spotify page if I share...
My Question or IssueI found that on the page for filling in the profile, there is an item of "country", which cannot resolve some "regions" with territorial disputes in the world. I suggest developers change this item from "country" to "country or re...
PlanPremiumCountryColombiaDevice(Windows 10 app, web player, Samsung Galaxy S9)Operating System(Android 10, Windows 10) My Question or IssueFirst things first, I used to have a Spotify account linked to Facebook, I deleted the account or I thought I ...
My account was working just fine yesterday but today when I tried to listen to my music I found that I was logged out on every device. I was able to login for a couple seconds but then I was logged out again when I tried to go online, so I know that ...
Student PlanPremiumCanadaiphone My account has been taken over. I have received emails that it was accessed from various different countries and when I received those I changed my password (multiple times). I have also clicked sign out from everywher...
My Question or IssueMy account has been getting hacked constantly over the last couple months after changing my password and signing out everywhere every single time it seems like I can not fix the most recent hack. This person took my account and mo...
PlanPremiumCountrySouth Africa My Question or IssueHi there. Today I became aware of the fact that I could change the email associated with my account, so I went back to delete my older account so that I could free up my primary email and make my lif...
Hello I was using an account that was made with my Facebook account, It didnt had an email account or a password, the only way to log in was with Facebook. Today I made a new account using an email and then connected my facebook with that Spotify acc...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife an I have a Spotify family plan (still waiting on duos in the U.S.!). We also have a ...