Announcements

Help Wizard

Step 1

NEXT STEP

wont let me see my own followers and following (not playlists)

Solved!

wont let me see my own followers and following (not playlists)

IMG_7369.jpeg

My Question or Issue

when i click on my profile and on my followers and following it comes up with "Something went wrong - Reload" i tried reinstalling and logging out but it still wont show up.

Reply

Accepted Solutions
Marked as solution

Hey @nicolemmz,

 

Thank you for reaching out here in the Community.

 

Great troubleshooting so far! We'd recommend that you try on a different device with your account to see if the app behaves the same way.

 

It's also a good idea to test with a different network connection to see if it makes any difference. In case you don't have another one available, you can use a mobile data hotspot to test it. 

 

In case the issue persists, could you please share with us details like your device's model and OS version, along with the Spotify version you're currently running. If you don't know how to check it - go to this FAQ.
 

Hope this helps. We'll be on the lookout for your reply.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

View solution in original post

1 Reply
Marked as solution

Hey @nicolemmz,

 

Thank you for reaching out here in the Community.

 

Great troubleshooting so far! We'd recommend that you try on a different device with your account to see if the app behaves the same way.

 

It's also a good idea to test with a different network connection to see if it makes any difference. In case you don't have another one available, you can use a mobile data hotspot to test it. 

 

In case the issue persists, could you please share with us details like your device's model and OS version, along with the Spotify version you're currently running. If you don't know how to check it - go to this FAQ.
 

Hope this helps. We'll be on the lookout for your reply.

LyubkaModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts