Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Account linked to deactivated email

Account linked to deactivated email

Plan

Free

Country

USA

Device

Chromebook/Browser

Operating System

Chrome/Windows

 

My Question or Issue

I have two emails and two accounts due to sometimes forgetting passwords. The issue is, my main account is linked to an old email that is no longer active. I would like to recover my main account if possible, and not having a live support system is kinda irritating...

Reply
1 Reply

Hi @ArdiiFoxxy,

 

Thanks for posting in the Spotify Community, and welcome!

 

In this case, I recommend following the steps in this FAQ article. The article includes a link to contact Customer Support, who can help you to update the email address and password for your main Spotify account so that you can log in again.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts