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Solved!! Email is "not" linked to account

So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...

Newbie

31rkx2sq2dkgsg7bfewd

Newbie

80593 Views

9 replies

2 likes

Account
Login
  • 80593 Views
  • 9 replies
  • 2 likes

Solved!! How to find Wrapped from previous years?

Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?

Casual Listener

4rkar

Newbie

654553 Views

13 replies

4 likes

Account
  • 654553 Views
  • 13 replies
  • 4 likes

Solved!! Logged in devices

Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks

Casual Listener

Hogman

Newbie

735103 Views

18 replies

29 likes

  • 735103 Views
  • 18 replies
  • 29 likes

Superuser Contribution Estoy pagando 2 cuentas y solo tengo una.

mi cuenta es premium pero tambien se debita otro monto. Necesito dar de baja el débito que no pertenece a MI cuenta.

Visitor

mi cuenta es premium pero tambien se debita otro monto. Necesito dar de baja el débito que no pertenece a MI cuenta.

Lyubka

Moderator

1095 Views

1 replies

0 likes

  • 1095 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cant log in my second spotify duo account

PlanPremium DuoCountryTürkiyeDevice( i Phone 11, Acer swift 3)Operating System(i OS 16, Windows 10)hi , My Friend and I live in same house and My friend is Plan manager, and she logged in both of her phone and laptop, but I cannot open my account on ...

Visitor

Plan Premium Duo Country Türkiye Device ( i Phone 11, Acer swift 3) Operating System (i OS 16, Windows 10) hi , My Friend and I live in same house and My friend is Plan manager, and...

Lyubka

Moderator

2296 Views

1 replies

0 likes

Account
  • 2296 Views
  • 1 replies
  • 0 likes

How can I switch from one duo premium to another?

I was on a duo plan with my son. I want to switch to a duo plan with my husband. His invitation is not letting me do that.

Visitor

I was on a duo plan with my son. I want to switch to a duo plan with my husband. His invitation is not letting me do that.

Maxim

Spotify Star

240 Views

1 replies

0 likes

  • 240 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account hacked

Hello I just paid for Spotify premium and just found out my account was hacked I can get logged in but not able to use it like I did before is there anyway to get my money back since my account has been hacked and won't let me listen to my music

Visitor

Hello I just paid for Spotify premium and just found out my account was hacked I can get logged in but not able to use it like I did before is there anyway to get my money back since my account has b...

Eni

Moderator

354 Views

2 replies

0 likes

  • 354 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution login error 409 on an old iPhone 4 (MC603ZP)

Hi, I have a "Duo" package for my wife and myself, and now we have resurrected my wife's old iPhone 4 for our 7 year old daughter so that she can listen to music. I have used my own login credentials (the super long user name) and the password (which...

Visitor

Hi, I have a "Duo" package for my wife and myself, and now we have resurrected my wife's old iPhone 4 for our 7 year old daughter so that she can listen to music. I have used my own login credentials...

Rollio

Visitor

35981 Views

72 replies

19 likes

  • 35981 Views
  • 72 replies
  • 19 likes

collaborators not appearing

I made a collaborative playlist for me and a bunch of friends, worked fine for the first 1-2 people that joined, but after another one of my friends joined, the songs they added did not list their account. On my phone, the slot that would show their ...

Casual Listener

I made a collaborative playlist for me and a bunch of friends, worked fine for the first 1-2 people that joined, but after another one of my friends joined, the songs they added did not list their ac...

Jose_M

Spotify Star

722 Views

3 replies

0 likes

  • 722 Views
  • 3 replies
  • 0 likes

Solved!! How do I change my username on here?

I don’t want this name showing on here. I’ve tried changing it but can’t see how. Please advise?

Casual Listener

I don’t want this name showing on here. I’ve tried changing it but can’t see how. Please advise? 

Maxim

Spotify Star

387 Views

1 replies

0 likes

Account
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login problem

PlanPremiumCountry DeviceAny (Windows PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not log in my account anymore all of a sudden. I asked for a new password, but I did not receive a confirmation e-mail. I belie...

Newbie

Plan Premium Country   Device Any (Windows PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not log in my account anymore all of a su...

Alex

Spotify Legend

406 Views

1 replies

0 likes

Account
Login
Premium
  • 406 Views
  • 1 replies
  • 0 likes

Superuser Contribution 续费后账户重置问题

我的账户续费后被重置了怎么办?续费后我没有见到任何一首歌有canvas 

Casual Listener

我的账户续费后被重置了怎么办?续费后我没有见到任何一首歌有canvas  

Eni

Moderator

1294 Views

5 replies

0 likes

Account
  • 1294 Views
  • 5 replies
  • 0 likes

Не работает в Украине а именно в Донецкой обл. город Краматорск

Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или проксиPlanFreeCountryUkraineDevice(Honor 9 Lite)Operating System(Windows 10 PRO) My Question or Issue

Newbie

Не работает приложение на компьютера не офицальный сайт и даже на телефоне тоже не работает,работает только с впн или прокси Plan Free Country Ukraine Device (Honor 9 Lite) Operating System (...

andy_hargreaves

Newbie

3186 Views

1 replies

3 likes

Account
Free
  • 3186 Views
  • 1 replies
  • 3 likes

Superuser Contribution I m getting premium service but i didn't ask for it

PlanFreeCountryArgDeviceMotorola a12Operating SystemAndroid My Question or IssueMy account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm worried that i'm getting charged for it in anyway. Is it a publicitary camp...

Visitor

Plan Free Country Arg Device Motorola a12 Operating System Android   My Question or Issue My account has recently changed to premium service, wich i enjoy, but didn't ask for it so i'm...

OscarDC

Moderator

1203 Views

4 replies

0 likes

Account
Free
Login
Premium
Security
Subscription
  • 1203 Views
  • 4 replies
  • 0 likes

How do I remove my credit card information?

I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and it's just horrible service!

Newbie

I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and i...

nialldcrowley

Visitor

14417 Views

4 replies

0 likes

Account
Subscription
  • 14417 Views
  • 4 replies
  • 0 likes

can't login and have no way to get it back

PlanPremiumCountry DeviceAll devices, including android devices, desktop...Operating SystemAndroid 11, window 10, windows 11 My Question or IssueHi, I have a very old spotify account. I think it's over 10+ years and maybe it's not link to any e-mail ...

Visitor

Plan Premium Country   Device All devices, including android devices, desktop... Operating System Android 11, window 10, windows 11   My Question or Issue Hi, I have a very old ...

itsdanriley

Gig Goer

542 Views

2 replies

0 likes

Account
Login
  • 542 Views
  • 2 replies
  • 0 likes

Solved!! Setting a device password

I'm trying to set a device password in Spotify because I use Google to login to Spotify and that's not supported on Tesla's app. Every time I try to set a password, regardless of complexity, I get an error saying that my password could not be set. I'...

Casual Listener

I'm trying to set a device password in Spotify because I use Google to login to Spotify and that's not supported on Tesla's app. Every time I try to set a password, regardless of complexity, I get an...

Jose_M

Spotify Star

1437 Views

3 replies

0 likes

  • 1437 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android to Apple. Now I can't connect because every known email address seems to be invalid

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I recently switched from an Android phone to an Apple phone requiring my account to be reset...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I recent...

MihailY

Moderator

294 Views

1 replies

0 likes

Account
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2 accounts same name issue

FreeFrancePC 8.1 Asus Hi, I'm an artist I created 2 accounts by mistake last year (one listener, one artist) with the same name. I would like to connect to my artist page to edit some info but all I can do is to connect to the listener one. And I wan...

Visitor

Free France PC 8.1 Asus   Hi,    I'm an artist I created 2 accounts by mistake last year (one listener, one artist) with the same name. I would like to connect to my artist page ...

Lyubka

Moderator

339 Views

1 replies

0 likes

Account
  • 339 Views
  • 1 replies
  • 0 likes

Spotify is charging my premium account but i am still in free version

PlanFree/PremiumCountryUruguayDeviceIphone 11Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have acquired premium version years ago, but I have to change my cellphone and my spotify is in free version, while I am still ...

Newbie

Plan Free/Premium Country Uruguay Device Iphone 11 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I have acquired premium version years ago, but I...

itsdanriley

Gig Goer

356 Views

2 replies

0 likes

Account
  • 356 Views
  • 2 replies
  • 0 likes

Alexa account linking gives error

My Spotify and Alexa accounts were previously linked and working , however, I’d accidentally tapped ‘Forget device’ for the Echo we use as a speaker. At the advice of another forum, I disabled the Spotify skill in Alexa and re-enabled it. However, -a...

Casual Listener

My Spotify and Alexa accounts were previously linked and working , however, I’d accidentally tapped ‘Forget device’ for the Echo we use as a speaker. At the advice of another forum, I disabled the Sp...

proftanda

Casual Listener

7949 Views

2 replies

0 likes

Account
  • 7949 Views
  • 2 replies
  • 0 likes

Spotify logging me out

PlanPremiumCountry DeviceiPhone 12 pro max Operating SystemiOS 16.1 My Question or IssueEach day I open Spotify I have to sign in again since it keeps logging me out. It has come to the point where it is frustrating to use the app as sometimes the wi...

Visitor

Plan Premium Country   Device iPhone 12 pro max    Operating System iOS 16.1   My Question or Issue Each day I open Spotify I have to sign in again since it keeps loggin...

itsdanriley

Gig Goer

8303 Views

1 replies

0 likes

Login
  • 8303 Views
  • 1 replies
  • 0 likes