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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • 3039 Views
  • 0 replies
  • 8 likes
  • Security
  • 3039 Views
  • 0 replies
  • 8 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 456154 Views
  • 973 replies
  • 110 likes
  • Account
  • 456154 Views
  • 973 replies
  • 110 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1202249 Views
  • 119 replies
  • 116 likes
  • Account
  • 1202249 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 110540 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 110540 Views
  • 72 replies
  • 12 likes

Superuser Contribution Spotify only lets me play techno now.

I always (Last 5 years of so) shuffle play from Liked Songs. Yesterday, out of nowhere, it skipped from a song in my Liked Songs to some techno music which I never listen to. Today I noticed like 30 techno songs added to my Liked Songs. I deleted the...

  • Newbie
  • I always (Last 5 years of so) shuffle play from Liked Songs. Yesterday, out of nowhere, it skipped from a song in my Liked Songs to some techno music which I never listen to. Today I noticed like 30 ...
  • Alex
  • Spotify Legend
  • 248 Views
  • 1 replies
  • 0 likes
  • Premium
  • 248 Views
  • 1 replies
  • 0 likes

charged for free service?

good evening,i found two payments to spotify in my account but i'm using the free version of spotify.In the account section of my profile i find my free abo and nothing else.also there are no receipts to be found.any advice? thanks,adam

  • Visitor
  • good evening, i found two payments to spotify in my account but i'm using the free version of spotify.In the  account section of my profile i find my free abo and nothing else.also there are no...
  • Billy-J
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • Account
  • 131 Views
  • 1 replies
  • 0 likes

Spotify Followers Have Disappeared

Hi there! Our band's Spotify followers have just disappeared. We maintain 4-5k monthly listeners, and have grown to about 816 followers as of 4/29/2022. On 4/30/2022 we dropped from 816 to 22 followers. This just isn't possible. Could we get help res...

  • Newbie
  • Hi there!   Our band's Spotify followers have just disappeared. We maintain 4-5k monthly listeners, and have grown to about 816 followers as of 4/29/2022. On 4/30/2022 we dropped from 816 to 2...
  • Tunesbyalex
  • Visitor
  • 1384 Views
  • 3 replies
  • 0 likes
  • Account
  • 1384 Views
  • 3 replies
  • 0 likes

Lost all my songs Spotify deactivates your Account instead of switching to Free if payment fails

This is pretty disgusting. After years of being a paying Premium customer with occasional few month long breaks usually after a payment failed due to insufficent balance just as now, it now doesn't switch to Spotify Free anymore but instead deactivat...

  • Casual Listener
  • This is pretty disgusting. After years of being a paying Premium customer with occasional few month long breaks usually after a payment failed due to insufficent balance just as now, it now doesn't s...
  • Billy-J
  • Spotify Star
  • 354 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Security
  • 354 Views
  • 3 replies
  • 0 likes

Superuser Contribution facebook auth account blocked how to log in now?

PlanPremiumDevicePCOperating SystemWindows 11 My Question or Issue My Facebook account which i used to connect to spotify got hacked and blocked. How can I connect to spotify without the Facebook account? I still have an active subscription

  • Casual Listener
  •   Plan Premium Device PC Operating System Windows 11   My Question or Issue   My Facebook account which i used to connect to spotify got hacked and blocked. How can I connect...
  • Alex
  • Spotify Legend
  • 518 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 518 Views
  • 3 replies
  • 0 likes

Multiple Emails Allowed on One Account (US$9.99)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow can I know if my daughter is still using my account? She was supposed to set-up her own ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System     (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...
  • Maxim
  • Spotify Star
  • 154 Views
  • 1 replies
  • 0 likes
  • Account
  • 154 Views
  • 1 replies
  • 0 likes

Superuser Contribution Promoción 3 meses PREMIUM

Acabo de adquirir el plan Premium Familiar por U$.9.99 pero de una vez me cobraron, y no me indican que me darán los 3 meses gratis ofrecidos. PlanPrimaPaísGuatemalaDispositivoiPhone 7Sistema operativoiOS 15 Mi pregunta o problema No me enviaron ning...

  • Visitor
  • Acabo de adquirir el plan Premium Familiar por U$.9.99 pero de una vez me cobraron, y no me indican que me darán los 3 meses gratis ofrecidos.  Plan Prima País Guatemala Dispositivo iPhone...
  • Elena
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution want to change country AND plan, but seems not possible

PlanI had Family, wanted Duo, now I'm free as I couldn't make the changeCountryWas Argentina, want to change to SpainDevicewebOperating Systemwindows My Question or IssueAs I moved from Argentina to Spain and now we are a family of 2, I wanted to cha...

  • Newbie
  •   Plan I had Family, wanted Duo, now I'm free as I couldn't make the change Country Was Argentina, want to change to Spain Device web Operating System windows   My Question or Iss...
  • Elena
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution People can't follow me

PlanPremium FamilyCountryFranceDeviceXiaomi Redmi note 9 proOperating SystemAndroid My Question or IssueHello,I have a problem regarding the question of followers: indeed, my friends can't follow me on Spotify because the "follow" button does not app...

  • Casual Listener
  • Plan Premium Family Country France Device Xiaomi Redmi note 9 pro Operating System Android    My Question or Issue Hello, I have a problem regarding the question of followers: in...
  • Lyubka
  • Moderator
  • 535 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 535 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium Family plan does not work well with Sonos. Playback is getting paused.

I have Premium Family plan and Sonos sound system at home. I linked my Spotify account to Sonos. When at work I listen Spotify on mobile, but whenever my wife starts Spotify on Sonos that pauses my playback and I got message: "Spotify has been paused...

  • Newbie
  • I have Premium Family plan and Sonos sound system at home. I linked my Spotify account to Sonos. When at work I listen Spotify on mobile, but whenever my wife starts Spotify on Sonos that pauses...
  • Lyubka
  • Moderator
  • 1945 Views
  • 3 replies
  • 3 likes
  • Premium
    Security
  • 1945 Views
  • 3 replies
  • 3 likes

Money has been deducted after making payment but didn’t get Spotify. Got the message that payment wa

PlanFree/PremiumCountryindia Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country india     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or...
  • Luan
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Spotify won't load profile

When I got on my phone and computer spotify I click on my profile and it says something went wrong and cant load it?? I deleted and redownloaded the app on my phone and also logged out and logged back in, still not loading??

  • Visitor
  • When I got on my phone and computer spotify I click on my profile and it says something went wrong and cant load it?? I deleted and redownloaded the app on my phone and also logged out and logged bac...
  • Lyubka
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Spotify plan changed

PlanPremium duoCountryUnited KingdomDeviceSamsung Galaxy 9Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy husband and I have spotify premium duo which we have now been using for a month. On my account it says it will be...

  • Visitor
  • Plan Premium duo Country United Kingdom Device Samsung Galaxy 9 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My husband and I have spotify premi...
  • Jose_M
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 235 Views
  • 1 replies
  • 0 likes

Csn not use deletet mail address for new account

I deleted my free account because i want to share the Duo Abo with my partner. When I accepted the invitation, I can not re-register, because Spotify says there ist a Link to this deleted mail address, but can not log-in with it again or redet the Pa...

  • Newbie
  • I deleted my free account because i want to share the Duo Abo with my partner. When I accepted the invitation, I can not re-register, because Spotify says there ist a Link to this deleted mail addres...
  • Billy-J
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Monthly subscription price is too expensive.

I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertainment that are also accesible on my computer and my ...

  • Newbie
  • I just wanted to voice my opinion that I think $9.99 a month is too expensive for what this service offers. Hulu plus is only $7.99 a month and I get access to hundreds of videos for visual entertain...
  • 31gmauapsbjsiu2zqka
  • Newbie
  • 20372 Views
  • 53 replies
  • 28 likes
  • 20372 Views
  • 53 replies
  • 28 likes

Superuser Contribution Cant sync songs from local files from my PC to iphone

PlanPremiumCountryUSDeviceiphone 13, PCOperating SystemIOS 16.0, Windows 10My Question or IssueI tried to sync my songs from local files but the songs are greyed out on my iphone. Ive tried some tutorials like the hotspot method and tried using a usb...

  • Newbie
  • Plan Premium Country US Device iphone 13, PC Operating System IOS 16.0, Windows 10 My Question or Issue I tried to sync my songs from local files but the songs are greyed out on my iphone. I...
  • Dian
  • Spotify Legend
  • 407 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 407 Views
  • 1 replies
  • 1 likes

Previous Years Artist Wrapped

I just got my Spotify artist wrapped for 2022 but is there anyway to see it for previous years? This is specifically to see your own stats as an artist not for your most listened to music.

  • Music Fan
  • I just got my Spotify artist wrapped for 2022 but is there anyway to see it for previous years? This is specifically to see your own stats as an artist not for your most listened to music.
  • Jose_M
  • Spotify Star
  • 725 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 725 Views
  • 3 replies
  • 0 likes

Solved!! I don't have access to to my email and to my account and i can't login

PlanFreeCountryCanada My Question or IssueBasically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my username, it doesn't work. I also don't have access to my account on any of my...

  • Casual Listener
  • Plan Free Country Canada     My Question or Issue Basically, I can't login in my account anymore. I don't have any access to my email anymore, but even when I try to login with my us...
  • Jiane
  • Casual Listener
  • 401 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 401 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Suggestion Was Marked As Spam (Fixed)

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My IssueMy suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion. I really don't appreciate it and I already sent out a report and it said t...

  • Gig Goer
  • Plan Premium Country USA Device Laptop Operating System Windows 10   My Issue My suggestion was marked as spam as soon as I posted it, and I spent a good 10 minutes+ on that suggestion...
  • Vasil
  • Moderator
  • 635 Views
  • 5 replies
  • 0 likes
  • Other
  • 635 Views
  • 5 replies
  • 0 likes

Superuser Contribution Profile won't load in

Dear Spotify,Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is specified and I work in IT so I have done most of the sta...

  • Regular
  • Dear Spotify, Currently I am facing the issue that my profile does not load on several devices. When I open my profile to check it, it loads for a while and then gets an error. No error code is sp...
  • Dian
  • Spotify Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • Account
  • 290 Views
  • 1 replies
  • 0 likes