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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1550 Views
  • 0 replies
  • 7 likes
  • Security
  • 1550 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 445566 Views
  • 970 replies
  • 108 likes
  • Account
  • 445566 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198907 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198907 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108200 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108200 Views
  • 70 replies
  • 11 likes

Fix Spotify Country so I can use Spotify kids

Spotify Kids is available in Australia, but not in South Africa.I'm now in Australia and signed up when I was in South Africa. Have changed payment method to an Australian card but my profile still does not allow me to change my location to Aus. I'm ...

  • Visitor
  • Spotify Kids is available in Australia, but not in South Africa. I'm now in Australia and signed up when I was in South Africa. Have changed payment method to an Australian card  but my profile...
  • JKZA
  • Regular
  • 465 Views
  • 4 replies
  • 0 likes
  • 465 Views
  • 4 replies
  • 0 likes

Superuser Contribution j ai plusieurs page spotify comment les associer

j ai plusieurs page spotify une crée par moi et une autre par tune core le probleme c est que je n ai plus acces à la page crée par moi meme , je la vois quand je tape mon nom mais ne peux y accedé

  • Newbie
  • j ai plusieurs page spotify une crée par moi et une autre par tune core le probleme c est que je n ai plus acces à la page crée par moi meme , je la vois quand je tape mon nom mais ne peux y accedé
  • Dian
  • Spotify Legend
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!! Priscila

[sensitive info removed]@gmail.com

  • Visitor
  • [sensitive info removed]@gmail.com
  • Maxim
  • Spotify Star
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

How do I link a track released by a label to my artist page ?

I top lined a track for a DJ which was then released by label on Spotify. I have asked the Dj and Label to link the track to my artist page but this has not been done. Is there another way I can get the track linked? This has happened twice to me-My ...

  • Visitor
  • I top lined a track for a DJ which was then released by label on Spotify. I have asked the Dj and Label to link the track to my artist page but this has not been done. Is there another way I can get ...
  • Maxim
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

I have my daughter's accounts under my email. When I try to sign into my

Account it logs into my daughter's. How do I delete their accounts if we are all under the same email?

  • Visitor
  • Account it logs into my daughter's. How do I delete their accounts if we are all under the same email?
  • Maxim
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student subscription

Hi there, My account has just been debited for spotify premium by an amount of 9,99/month instead of the 4,99/mo because I forgot to renew my student discount, I just verified my status again but if I click on purchase now am I going to be get debite...

  • Visitor
  • Hi there,  My account has just been debited for spotify premium by an amount of 9,99/month instead of the 4,99/mo because I forgot to renew my student discount, I just verified my status again ...
  • Alex
  • Spotify Legend
  • 147 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 147 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution missing payment method when updating the premium plan to Duo

Hi, I have a personal premium plan. I wanted to change/upgrade the plan to Duo using the same payment method (via Ooredoo operator). Unfortunately, only the payment method by card is loaded. I wanted to continue using my initial payment method (Ooore...

  • Casual Listener
  • Hi,   I have a personal premium plan. I wanted to change/upgrade the plan to Duo using the same payment method (via Ooredoo operator). Unfortunately, only the payment method by card is loaded....
  • Alex
  • Spotify Legend
  • 476 Views
  • 3 replies
  • 0 likes
  • Premium
  • 476 Views
  • 3 replies
  • 0 likes

Solved!! 3,333 Offline Song Limit

I have a few question regarding the 3,333 offline synced song limit. I did not find definite answers (or multiple conflicting answers) when reviewing the boards, but I apologize if I just missed it or did not understand it. 1) Example: One song on sa...

  • Casual Listener
  • I have a few question regarding the 3,333 offline synced song limit.  I did not find definite answers (or multiple conflicting answers) when reviewing the boards, but I apologize if I just misse...
  • quinton05
  • Visitor
  • 30978 Views
  • 74 replies
  • 2 likes
  • 30978 Views
  • 74 replies
  • 2 likes

Solved!!Superuser Contribution Spotify activity appearing on someone else’s device

PlanFree/PremiumCountry DeviceiPhone 14Operating SystemiOS 16 My Question or IssueWhenever I click on an artist or playlist it shows up on his account. have no idea why this is happening as we do not share an account and we are not on a family plan. ...

  • Casual Listener
  • Plan Free/Premium Country   Device iPhone 14 Operating System iOS 16   My Question or Issue Whenever I click on an artist or playlist it shows up on his account. have no idea why ...
  • OscarDC
  • Moderator
  • 1336 Views
  • 5 replies
  • 0 likes
  • Account
  • 1336 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium on 2 Accounts

Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have premium on both knowing that you share the same apple I...

  • Casual Listener
  • Me and my sister use spotify and would like premium on both of our accounts. However, we share the same apple ID account to buy premium on, but different SPOTIFY accounts. Is it possible to have prem...
  • Dian
  • Spotify Legend
  • 46359 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 46359 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Facebook integration not showing friends or activity

PlanPremiumCountryPortugalDevicePC-LaptopOperating SystemWindows 10 My Question or IssueI know that there is already an identical question to this one:https://community.spotify.com/t5/Accounts/Spotify-friends-activity-empty-not-updating/td-p/5308639 ...

  • Casual Listener
  • Plan Premium Country Portugal Device PC-Laptop Operating System Windows 10   My Question or Issue I know that there is already an identical question to this one: https://community.spo...
  • AlejaR
  • Moderator
  • 543 Views
  • 3 replies
  • 0 likes
  • Account
  • 543 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playbar

Play bar not able to move in songs. Can someone help with this issue

  • Visitor
  • Play bar not able to move in songs. Can someone help with this issue
  • OscarDC
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution can I change country but not change payment method?

PlanPremiumCountryChile / USA My Question or IssueIs it possible to change my country without changing payment method?My account was originally started in Chile, with chilean credit card. Now i am in USA temporarily (several months) and i would like ...

  • Visitor
  • Plan Premium Country Chile / USA   My Question or Issue Is it possible to change my country without changing payment method? My account was originally started in Chile, with chilean credi...
  • Luan
  • Spotify Star
  • 2764 Views
  • 6 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2764 Views
  • 6 replies
  • 0 likes

Download not possible: "Maximum number of devices" even after Log out everywhere

PlanPremiumCountryGermany DeviceiPhone 12 (iOS 16), iPad, MacBook, Garmin Fenix, Apple Watch My Question or IssueI have the Spotify app on several devices: iPhone, iPad, MacBook, Garmin Fenix, Apple Watch. On 3 of them (iPhone, Fenix, Apple Watch). I...

  • Casual Listener
  •   Plan Premium Country Germany   Device iPhone 12 (iOS 16), iPad, MacBook, Garmin Fenix, Apple Watch   My Question or Issue I have the Spotify app on several devices: iP...
  • Luan
  • Spotify Star
  • 337 Views
  • 5 replies
  • 0 likes
  • Account
  • 337 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can't acces to Spotify Account created with phone number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've created years ago a spotify account with my phone number, when i changed my cellphone an...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've cr...
  • AlejaR
  • Moderator
  • 324 Views
  • 2 replies
  • 0 likes
  • Login
  • 324 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't find my artist profile in search bar

Hi,I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please help! JAN-JANBasic subscripionIsraelWindows 10,etc.)

  • Newbie
  • Hi, I can't find my artist page when i search for my artist name in the search bar (JAN-JAN). I'm a new user and have an upcoming release (already uploaded to Spotify but not yet released). Please h...
  • Alex
  • Spotify Legend
  • 391 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't access my profile

When using the app with my cell, I can't access user's profiles including my one, when doing so the app crashes.I tried to reinstall the app, and it didn't help.

  • Regular
  • When using the app with my cell, I can't access user's profiles including my one, when doing so the app crashes. I tried to reinstall the app, and it didn't help.
  • MihailY
  • Moderator
  • 1793 Views
  • 10 replies
  • 0 likes
  • 1793 Views
  • 10 replies
  • 0 likes