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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ashyslashy
  • Newbie
  • 389046 Views
  • 922 replies
  • 107 likes
  • Account
  • 389046 Views
  • 922 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1168452 Views
  • 119 replies
  • 111 likes
  • Account
  • 1168452 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98081 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98081 Views
  • 68 replies
  • 10 likes

Solved!!Superuser Contribution Cant log into account

Plan Family Premium Country Switzerland Device Laptop; Sony Xperia Operating System Windows 10; Android My Question or Issue I can not log into my account anymore even though my credentials are correct. If I reset my password with the username I do n...

  • Newbie
  • Plan Family Premium Country Switzerland   Device Laptop; Sony Xperia  Operating System Windows 10; Android   My Question or Issue I can not log into my account an...
  • Eni
  • Moderator
  • 497 Views
  • 1 replies
  • 0 likes
  • Account
  • 497 Views
  • 1 replies
  • 0 likes

Artist is using my trademarked name.

I own the trademark to the name Wally Clark. There is another artist named Wally Clark on your platform that people are mistaking for me. How do I have him removed?

  • Visitor
  • I own the trademark to the name Wally Clark. There is another artist named Wally Clark on your platform that people are mistaking for me. How do I have him removed?
  • TemporaryAccount
  • Newbie
  • 1038 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 1038 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution can't log into my account

I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect credentials even though I am completely sure they ar...

  • Newbie
  • I have been unable to access one of my spotify accounts. When I tried logging in with Google it gave me a generic error message. When I tried logging in with my email and password it said incorrect c...
  • OscarDC
  • Moderator
  • 642 Views
  • 1 replies
  • 0 likes
  • Account
  • 642 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use spotify

Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the app. Before that everything was going well, i could use...

  • Newbie
  • Hello ! I am currently using my friend's spotify family which is located in sweden while i live in france. The problem is on the spotify app i can't log in anymore since i tried to reinstall the ap...
  • Ver
  • Spotify Legend
  • 331 Views
  • 1 replies
  • 0 likes
  • Account
  • 331 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Someone might access to my account

PlanFreeDevicePC MicrosoftOperating SystemWindows 10 My Question or IssueI did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are multiple times that my Spotify is randomly playing music, but it is conn...

  • Newbie
  • Plan Free Device PC Microsoft Operating System Windows 10   My Question or Issue I did not use Chrome browser to logic Spotify and listen music, but I just found out this week there are ...
  • Elena
  • Moderator
  • 787 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Security
  • 787 Views
  • 1 replies
  • 0 likes

Superuser Contribution No longer receiving emails for New Music Notifications

Hello, I haven't received an email or push notification from Spotify about a New Music release from an artist I follow nor any notification in general since November 10th despite being signed up for multiple. To my knowledge, I have not made any chan...

  • Casual Listener
  • Hello,   I haven't received an email or push notification from Spotify about a New Music release from an artist I follow nor any notification in general since November 10th despite being signe...
  • Elena
  • Moderator
  • 2403 Views
  • 14 replies
  • 5 likes
  • Account
    Other
  • 2403 Views
  • 14 replies
  • 5 likes

Superuser Contribution If i changed my accounts facebook can i log in with the old one for w different profile?

a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i need to make a new account with my old facebook. if i...

  • Regular
  • a long time ago i disconnected my facebook from my spotify even though i could still log in with it???. now i changed my email so it should not be attached to my old facebook at all. however now i ne...
  • OscarDC
  • Moderator
  • 532 Views
  • 1 replies
  • 0 likes
  • Login
  • 532 Views
  • 1 replies
  • 0 likes

Can't Access My Premium Account through Apple ID

Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premium account through my Apple ID and accidentally crea...

  • Visitor
  • Please HELP! I got logged out of my account and when I tried to log in with my email address it took me to an old free account (which I don't need, use, or want). Then I tried logging in to my premiu...
  • Taylith
  • Community Legend
  • 703 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
  • 703 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Change payment method and country

Hey. Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard. I can't change my region in Profile - the country selector is disabled. Due to the current situation in the world, I want to switch my account to NL and rebuild my ...

  • Casual Listener
  • Hey.  Last year I moved to NL from RU and still have Premium in RUB and RU MasterCard.  I can't change my region in Profile - the country selector is disabled.    Due to the c...
  • Onlinedevel
  • Casual Listener
  • 1365 Views
  • 6 replies
  • 1 likes
  • Account
    Subscription
  • 1365 Views
  • 6 replies
  • 1 likes

Superuser Contribution Login failed

I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook login difficulties page but nothing happens when I try...

  • Newbie
  • I usually log in via Facebook but it keeps saying login failed on my iPhone. I’m still logged in on my laptop and I can log in via safari. I’ve changed my password like suggested on your Facebook log...
  • Elena
  • Moderator
  • 3628 Views
  • 6 replies
  • 4 likes
  • App & Features
  • 3628 Views
  • 6 replies
  • 4 likes

Solved!!Superuser Contribution Changing my country issue

Hi everyone,I have a problem with changing my region and payment method.I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native country - Ukraine. Due to the situation in my country, I ...

  • Casual Listener
  • Hi everyone, I have a problem with changing my region and payment method. I have a premium account (Premium Duo) in Russia because I used to travel a lot there. Recently I came back to my native co...
  • krisevnas
  • Casual Listener
  • 1435 Views
  • 2 replies
  • 0 likes
  • Account
  • 1435 Views
  • 2 replies
  • 0 likes

Superuser Contribution Two Apple ID-Linked Accounts, Can't Access Premium One

The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought me to this old free account. I logged out and then...

  • Visitor
  • The account I'm writing this from is one of my old free accounts. I got logged out of my premium account today during the nationwide glitch. Tried to log back in using my email address and it brought...
  • Jeremy
  • Spotify
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 194 Views
  • 1 replies
  • 0 likes

I have been hacked and blackmailed

I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails. YOU ARE LETTING HIM AWAY WITH MY PERSONAL INFO AND MY CARD. YOU COU...

  • Newbie
  • I have been hacked by a scammer that emailed me asking for money in exchange to stop hacking me. I asked your help but you didn't help me and you are no longer replying to my emails.   YOU ARE...
  • Maxim
  • Spotify Star
  • 622 Views
  • 2 replies
  • 1 likes
  • Account
    Security
  • 622 Views
  • 2 replies
  • 1 likes

Superuser Contribution Mi playlist y usuario no aparecen y están publicos

Hola, me he registrado con el usuario Santagloria_pan y he creado una playlist, pero otros usuarios no me encuentras, he mirado si están privados pero no es así, he intentado con http://open.spotify.com/user/xxxx y no aparece mi cuenta tampoco, ¿Qué ...

  • Newbie
  • Hola,    me he registrado con el usuario Santagloria_pan y he creado una playlist, pero otros usuarios no me encuentras, he mirado si están privados pero no es así,  he intentado con...
  • Yordan
  • Moderator
  • 1676 Views
  • 4 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 1676 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to log in and listen to music

Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1 My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in using Facebook and email both of which aren’t working. Can someone please help me out.

  • Newbie
  •   Plan Premium Country New York Device Iphone 13 Operating System (iOS 15.3.1   My Question or Issue Haven’t been able to log in for 2 days. I’ve tried logging in usin...
  • Jeremy
  • Spotify
  • 422 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't know my username

Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium so yeah please

WhatsApp-Image-2022-03-09-at-12.40.20-AM.jpg
  • Regular
  •   Hi, can anybody help me get my username? I'm not able to login because I forgot my account and don't know what email I used. I'm paying premium 😞 so yeah please
  • Jeremy
  • Spotify
  • 592 Views
  • 6 replies
  • 1 likes
  • Account
  • 592 Views
  • 6 replies
  • 1 likes

Superuser Contribution Payment Issue, Weird Response from Spotify

I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spotify. Spotify notified me, and I fixed the payment i...

  • Regular
  • I have had a premium account for several years. I upgraded to a family plan a little over a year ago. I recently had an issue with my credit card and got a new number. I forgot to change that on Spot...
  • Eni
  • Moderator
  • 843 Views
  • 10 replies
  • 0 likes
  • Account
    Other
  • 843 Views
  • 10 replies
  • 0 likes

I don’t know my email or username

Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going to be charged forever. Please help me how to get to ...

7FA83AFA-AA6A-44D3-9258-8BB6C737E27F.png
  • Regular
  • Hi, So basically I was logged out of Spotify and I don’t know what email I used for this account. The picture shows my account which has premium on it, but since I don’t have access to it i’m going t...
  • AdamDam
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 662 Views
  • 1 replies
  • 0 likes

Can't recover account.

Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Spotify twice and they haven't gave me a good respons...

  • Casual Listener
  • Today, while listening to Mac Miller, my account was hacked (mainly password was changed). Unfortunately, I don't have access of the email linked to it nor remember how it goes at all. I contacted Sp...
  • DancingMachine58
  • Casual Listener
  • 1764 Views
  • 5 replies
  • 0 likes
  • Account
    Security
  • 1764 Views
  • 5 replies
  • 0 likes

Superuser Contribution Discontinue Spotify account

Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm.sorry I don’t remember which email address this account was attached to. regards,Angelina021-839308

  • Newbie
  • Hi, please help to discontinue the subscription for the payment $14.99. Reference number P19DC86E0D Stockholm. sorry I don’t remember which email address this account was attached to.   regar...
  • Novy
  • Moderator
  • 523 Views
  • 1 replies
  • 0 likes
  • Discovery & Promo
  • 523 Views
  • 1 replies
  • 0 likes