Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hi guys, so I paid for Spotify Premium as a gift using the same credit card that I use on my own family account. I intended to pay for year but at the end of the year realised I had no way to cancel as I no longer had access to their account. Despite...
PlanPremiumDeviceiphoneOperating System(iOS 13.4.) My Question or IssueI’ve just paid €9.99 for Spotify premium today but then realised I can unlock student discount.I have unlocked the discount but am afraid to use it in case I am charged €4.99 on t...
I have a free Spotify account. I use the Spotify web browser. I live in the United States. A few weeks ago I restarted my computer, which signed me out of Spotify. This would normally be no big deal but when I tried to sign back into my account using...
I reset my phone and j can't figure out the email associated with my Spotify premium account. It's being pulled from my bank automatically each month. I already chatted with someone and we got disconnected.
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
So, it's pretty much December and still no information on how to gift spotify in Canada. I read a couple of the related posts, but they are old and offer no solutions. Not much of a Christmasy surprise to request my Dad download Spotify and link his ...
I want to change my account number i am put the screenshotRead more
Hello I recently just got logged out of my Spotify but I can’t remember my username or email I have my debit card connected to the account but I don’t know how to retrieve it what do I do next ?
PlanFreeCountryHong KongDeviceAndroid, Chromebook My Question or IssueSpotify was working fine until the update this morning. Now, when i try to use on my phone or Chromebook, it says I've been out of the country for 14 days, so it won't let me login...
I have a premium account. Lately it was randomly playing songs whilst I was listening and so I think it may have been hacked? I logged out of all devices and changed my password. Now I cannot get back in (it is not this account). I'm told that my use...
PlanPremiumCountryUnited StatesDevice(Samsung Galaxy s10)Operating System(Android Oreo) My Question or IssueMy premium account was hacked, and the email address associated with that account can't be contacted because it was my school email when I was...
I have created a playlist and put the link in a QR code. The account was then deactivated, but I forgot to replace the link in the QR Code. The magazine with the QR Code is now already printed and therefore my urgent question is whether it is possibl...
Plan: Free, Country: UK, Device: Macbook 2015 How do I access my podcast analytics? My show is: https://open.spotify.com/show/2U1ImTNRGA4bdWDfpuvj44 I understand I need an artist profile, but I don't have one. I tried to claim it here (https://artist...
I want to change my account number i take a screenshot [snip - Community Moderator edit]
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSA DeviceiPhone 6S and iPad Pro Operating SystemiOS 11 My Question or IssueI had a free Spotify account, and link...
So, obviously, just came from a less than technically satisfactory - but also really uncool - support conversation. I'm used to support being technical analfabets - but rude and arrogant as well? New low, Spotify. I'm attaching the transcript at the ...
Device:Ubuntu, Windows 10 On my Android Phone it says "temporary" disabled. Damn, that was one of the reasons i upgraded I also got the message, There was an error while attempting to post your message. Try again in a few minutes. while trying to pos...
PlanPremiumCountrySwitzerland My Question or IssueHello,I used to live in HongKong where I had my own premium account. However, I moved back to switzerland where my family lives and I would like to use the family account subscription.I changed the co...
Apple gave me a e-mail for Spotify that should forward things sent by Spotify to my personal e-mail. I am trying to reset my password, without knowing my old password. However, when I put in my personal e-mail, it says there is not Spotify account wi...
PlanPremiumCountryAustriaDeviceSamsung Galaxy A5Operating SystemWindows 10 Hallo. Ich habe bei meinem Premium Account die Emailadresse geändert.Nun sind alle Playlists verschwunden und ich habe nur mehr einen Free-Account.Ich brauche dringend Hilfe!D...