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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287463 Views

529 replies

34 likes

Account
Free
  • 287463 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13626 Views

6 replies

11 likes

Security
  • 13626 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540320 Views

990 replies

114 likes

Account
  • 540320 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129601 Views

74 replies

12 likes

Account
Login
Premium
  • 129601 Views
  • 74 replies
  • 12 likes

no sé actualiza el pago a mi suscripción premium

pague con mi proveedor de internet y no se actualizo en Spotify, al hablar con un ejecutivo me dijo que ya estaba el pago realizado y al meterme a Spotify me aparece como cuenta free

Visitor

pague con mi proveedor de internet y no se actualizo en Spotify, al hablar con un ejecutivo me dijo que ya estaba el pago realizado y al meterme a Spotify me aparece como cuenta free

Prague

Community Legend

873 Views

1 replies

1 likes

  • 873 Views
  • 1 replies
  • 1 likes

IT is impossible for me to locate me

I try to subscribe to my sister prenium duo account and its impossible, because Spotify can't locate me

Visitor

I try to subscribe to my sister prenium duo account and its impossible, because Spotify can't locate me

Prague

Community Legend

289 Views

1 replies

1 likes

  • 289 Views
  • 1 replies
  • 1 likes

migrate to new email

I have a premium duo account, already with two people in it. I also have an old individual "free" account under what is now become my primary use email. Is there a way to change one of the duo account email addresses to my current email account used ...

Visitor

I have a premium duo account, already with two people in it. I also have an old individual "free" account under what is now become my primary use email. Is there a way to change one of the duo...

Prague

Community Legend

816 Views

1 replies

1 likes

  • 816 Views
  • 1 replies
  • 1 likes

Gift card applied to incorrect account

My gift card was app to an unused spotify account. How do I get it transferred to my premium account?

Visitor

My gift card was app to an unused spotify account. How do I get it transferred to my premium account?

Maxim

Spotify Star

193 Views

1 replies

0 likes

  • 193 Views
  • 1 replies
  • 0 likes

I have a duo plan, it won't let my wife join.

It says that she can't switch plans more than once a year. She had been on my family plan for at least 3-4 yrs. Now I have a duo plan and it won't let her join

Casual Listener

It says that she can't switch plans more than once a year. She had been on my family plan for at least 3-4 yrs. Now I have a duo plan and it won't let her join

Maxim

Spotify Star

182 Views

1 replies

0 likes

  • 182 Views
  • 1 replies
  • 0 likes

I would like to change regions from USA to Malaysia since I'm back here.

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Visitor

I previously had a USA premium plan and since I'm back in Malaysia, I was about to join a family plan but for some reason I can't switch regions in my "account overview" page.

Maxim

Spotify Star

301 Views

1 replies

0 likes

  • 301 Views
  • 1 replies
  • 0 likes

I have Spotify on my computer but can't log in on my phone . How can I fix?

I'm on a family account on my computer but I just can stream it on my cellphone. How can I get it to my phone?

Visitor

I'm on a family account on my computer but I just can stream it on my cellphone. How can I get it to my phone?

Bittencourt

Spotify Star

205 Views

1 replies

1 likes

  • 205 Views
  • 1 replies
  • 1 likes

How do I reset a miss-typed email when I have also forgotten my password?

I recently got a new phone and I tried to re-log into my Spotify account on it. However, I found out that I had used a miss-typed email (where i put an L where there was supposed to be an O). The unfortunate thing is that I have forgotten my old pass...

Visitor

I recently got a new phone and I tried to re-log into my Spotify account on it. However, I found out that I had used a miss-typed email (where i put an L where there was supposed to be an O). The unf...

BabyEcho0_YT

Roadie

235 Views

1 replies

1 likes

  • 235 Views
  • 1 replies
  • 1 likes

possibility/reality/restrictions of streaming in hospital

Hi! I am a palliative care nurse developing a new service to support patients with advanced dementia/in last hours to days of life. Music is a crucial component of this and I wanted to explore if it would be possible to have a subscription for a hosp...

Newbie

Hi! I am a palliative care nurse developing a new service to support patients with advanced dementia/in last hours to days of life. Music is a crucial component of this and I wanted to explore if it ...

BenjaminSurmi

Casual Listener

1270 Views

5 replies

0 likes

  • 1270 Views
  • 5 replies
  • 0 likes

Solved!! How to buy a gift card valid in another country

Hi! I found similar posts but I could not find a definitive answer to my question. So, I want to buy a gift card for another country, different from my Spotify account country and my credit card country of issue. What s the exact way to do it? To buy...

Newbie

Hi! I found similar posts but I could not find a definitive answer to my question. So, I want to buy a gift card for another country, different from my Spotify account country and my credit card coun...

kallekatten

Newbie

6543 Views

2 replies

0 likes

  • 6543 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not able to change email address

PlanFreeCountryIndiaMy Question or IssueI am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already taken, although I have no Spotify account with that email. pls, ...

Visitor

Plan Free Country India My Question or Issue I am not able to change my email address for my Spotify account. I followed the steps of how to change it but it shows that this email is already tak...

Dian

Spotify Legend

228 Views

1 replies

0 likes

Account
  • 228 Views
  • 1 replies
  • 0 likes

I have upgraded to Family duo package and it wont let me link the account with my partner

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Maxim

Spotify Star

223 Views

1 replies

0 likes

Subscription
  • 223 Views
  • 1 replies
  • 0 likes

Account

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I also switched phones and cannot get any info off the ...

Visitor

I have an account that I pay for, unfortunately it's an email I have no access too. How do I cancel that account ? I have tried to log into that account but it says there is no email attached ?! I al...

Prague

Community Legend

272 Views

1 replies

1 likes

Subscription
  • 272 Views
  • 1 replies
  • 1 likes

a radio for me in someone else's profile

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Casual Listener

Recently I noticed that a radio made for me (for my user) by the app appeared in someone else's profile in the public playlists section, how can this be? And how can it be erased?

Prague

Community Legend

4469 Views

3 replies

1 likes

Other
  • 4469 Views
  • 3 replies
  • 1 likes