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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ku001i
  • Newbie
  • 406905 Views
  • 959 replies
  • 107 likes
  • Account
  • 406905 Views
  • 959 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1176492 Views
  • 119 replies
  • 113 likes
  • Account
  • 1176492 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 100102 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 100102 Views
  • 68 replies
  • 10 likes

Superuser Contribution I have a family subscription: my child forgot her login details

I have a family subscription: I am able to see that my child is still under my plan. She logged out and forgot her login credentials. which email she used, which password she used. Is there a way i can find this out? She has a lot of music saved on t...

  • Visitor
  • I have a family subscription: I am able to see that my child is still under my plan. She logged out and forgot her login credentials. which email she used, which password she used. Is there a way i c...
  • Yordan
  • Moderator
  • 4050 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 4050 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify won't let me change my country even after updating my payment information to one that match

PlanPremiumCountryCanada/ MexicoDevice(iPhone XS Max) My Question or IssueI have recently relocated from Canada to Mexico and me and my family want to share a Spotify Family Premium Plan but since I opened my account in Canada it wouldn't let me. So ...

  • Visitor
  • Plan Premium Country Canada/ Mexico Device (iPhone XS Max)   My Question or Issue I have recently relocated from Canada to Mexico and me and my family want to share a Spotify Family Prem...
  • Alex
  • Spotify Legend
  • 202 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 202 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 accounts - got premium on the wrong account

Hi thereUnfortunately I have 2 spotify accounts. My playlists are on account A and since I changed my credit-card I got erroneously premium on account B. How can I handle this - transfer to playlists or can I move the premium to to other account?Than...

  • Visitor
  • Hi there Unfortunately I have 2 spotify accounts. My playlists are on account A and since I changed my credit-card I got erroneously premium on account B. How can I handle this - transfer to playlis...
  • Alex
  • Spotify Legend
  • 171 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 171 Views
  • 1 replies
  • 0 likes

Change my credit card number

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 262 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove unavailable songs in Liked songs?

I cannot remove the song which is import from my local music library. It doesn't have the 'remove' options in PC and even does not display in app.

  • Newbie
  • I cannot remove the song which is import from my local music library. It doesn't have the 'remove' options in PC and even does not display in app.
  • Dian
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Maximum playlists allowed

Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maximum number of playlists in your library. I have bee...

  • Gig Goer
  • Hello all, is there a maximum number of playlists allowed per user? There is nothing I can find on the subject. To be clear, I am not referring to the maximum number of songs per playlist, but a maxi...
  • SonicPaul
  • Gig Goer
  • 1022 Views
  • 5 replies
  • 1 likes
  • 1022 Views
  • 5 replies
  • 1 likes

On a premium family plan, can I have 2 accounts with the same email address? How do I set that up?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Maxim
  • Spotify Star
  • 425 Views
  • 1 replies
  • 0 likes
  • Account
  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution I got a new phone and I can't get into my old Spotify account.

I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.

  • Visitor
  • I have a premium account, but I can't get into it on my new phone. I had to create this account just to be able to get on here and try to get in contact with someone.
  • Monicadonio
  • Visitor
  • 272 Views
  • 2 replies
  • 0 likes
  • 272 Views
  • 2 replies
  • 0 likes

Account

Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because Spotify usually kicks me out of my account but afte...

  • Visitor
  • Hello there, I’ve been using Spotify for about a year now. Just last week or two weeks ago perhaps I started experiencing problems logging into my account. At first I didn’t think much of it because ...
  • Luan
  • Spotify Star
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cuenta duplicada

Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insisto en que su atención es pésima. Me están decepciona...

  • Visitor
  • Por favor! Necesito que me den una solución. Mi cuenta se duplicó y contacté por correo al soporte pero tardan mucho. Llevo 4 días esperando y no pueden ayudarme. Comienzo a ponerme nervioso e insist...
  • AndresM
  • Spotify
  • 1556 Views
  • 6 replies
  • 0 likes
  • 1556 Views
  • 6 replies
  • 0 likes

Account deactivated for no reason

I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. This isn't the first time this has happened- it als...

  • Regular
  • I have a student premium account. On Monday night, I got 2 emails, one saying that my account was deactivated for "fraudulent activity" (???) and one saying that I cancelled my premium subscription. ...
  • 219 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 219 Views
  • 0 replies
  • 0 likes

Superuser Contribution more than one account I have 2 accounts paid for by Spark telecom in NZ

I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full price directly by Spotify?Please advise how I can get...

  • Visitor
  • I have 2 accounts paid for by Spark telecom in New Zealand (my wife and myself phone accounts), as a promotion - BUT I am also being charged monthly for that (or another) Premium account? the full pr...
  • Alex
  • Spotify Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Card expired and restarted my family account, but all accounts have been deleted

Hi, My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?

  • Newbie
  • Hi,   My credit card expired and I restarted my family account, but the other linked accounts are deleted. How do I get these back so I don't have to recreate playlists, etc?
  • Keaskin
  • Newbie
  • 815 Views
  • 7 replies
  • 0 likes
  • 815 Views
  • 7 replies
  • 0 likes

Solved!! Changing my current email address to my previous email

PlanPremium FamilyCountryCanada Device(iPhone 12 Pro Max, MacBook Air 2019)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two account before,Free Spotify (with email address 1.0)Premium Family (with email address 2....

  • Newbie
  • Plan Premium Family Country Canada   Device (iPhone 12 Pro Max, MacBook Air 2019) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had two a...
  • syatestc
  • Casual Listener
  • 825 Views
  • 6 replies
  • 0 likes
  • Account
  • 825 Views
  • 6 replies
  • 0 likes