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Conta Premium Spotify

Conta Premium Spotify

Assinei o plano premium num email mas não tenho mais acesso a ele, teria como cancelar de outro jeito?

1 Reply

Hey @Luan27,


Thank you for reaching out to the Community and welcome.


Since the official language used in the Community is English; the replies will be posted in this language. We appreciate your understanding.


If you lost the access to the email registered on your profile, but you still have your account opened in the web browser, you can change the email address by following the steps in this article.


However, if you don't have your account opened in the browser, you won't be able to follow the cancelation process on your end. In this case, we'd recommend getting in touch with our Customer Support so they can check your Premium account and help you further with the email change or the cancelation if needed.


Hope this helps. If anything else comes up, the Community will be here for you.

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