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Please see below the most popular frequently asked questions.

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Accounts

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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 422556 Views
  • 965 replies
  • 108 likes
  • Account
  • 422556 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1187179 Views
  • 119 replies
  • 116 likes
  • Account
  • 1187179 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 103778 Views
  • 70 replies
  • 10 likes
  • Account
    Login
    Premium
  • 103778 Views
  • 70 replies
  • 10 likes

Superuser Contribution Email wird bereits verwendet

Ich kann mein Profil nicht ändern da ständig die Fehlermeldung kommt dass meine mailadresse bereits verwendet wird. Ich habe alles zurückgesetzt. Dennoch besteht das Problem weiterhin. Was kann ich tun?

  • Newbie
  • Ich kann mein Profil nicht ändern da ständig die Fehlermeldung kommt dass meine mailadresse bereits verwendet wird. Ich habe alles zurückgesetzt. Dennoch besteht das Problem weiterhin. Was kann ich t...
  • Alex
  • Spotify Legend
  • 7668 Views
  • 6 replies
  • 0 likes
  • 7668 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't log into my main spotify account and want to remove my bank details

I'm trying to log into my second spotify account but it will only let me log in via Facebook which doesn't give me an email or anything I have also tried to log in using my username and it also has not worked anyone able to help me?This is the accoun...

  • Visitor
  • I'm trying to log into my second spotify account but it will only let me log in via Facebook which doesn't give me an email or anything I have also tried to log in using my username and it also has n...
  • Jeremy
  • Spotify Legend
  • 854 Views
  • 1 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 854 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Private Session and Friend Activity display

My Question or IssueIf you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you completely from your friend's "Friend Activity" bar until you...

  • Visitor
  • My Question or Issue If you usually listen to music publicly (i.e. your activity is displayed on your friend's "Friend Activity" bar) and you switch to a private session, will it remove you c...
  • Eni
  • Moderator
  • 17573 Views
  • 5 replies
  • 0 likes
  • Account
  • 17573 Views
  • 5 replies
  • 0 likes

Solved!! Cómo renombrar dispositivos? - How individualize devices?

Cuando voy a administrar dispositivos offline, me salen con nombres genéricosActualmente tengo 3 dispositivos offline: PC con Windows 10 64 bitsPC con Windows 7 32 bitsCelular con Android 4.4.2 Pero en la lista de Spotify figuran como:WinLaptopWinLap...

  • Gig Goer
  • Cuando voy a administrar dispositivos offline, me salen con nombres genéricos Actualmente tengo 3 dispositivos offline:   PC con Windows 10 64 bits PC con Windows 7 32 bits Celular con Andr...
  • hac2803
  • Casual Listener
  • 10306 Views
  • 3 replies
  • 1 likes
  • Account
  • 10306 Views
  • 3 replies
  • 1 likes

Superuser Contribution Discover Weekly issues

I listen to a lot of the premade spotify playlists for background ambient music while working, and I love the selection. However, this is messing up my Discover Weekly algorithm as now all that it recommends to me are ambient music type songs. Before...

  • Casual Listener
  •   I listen to a lot of the premade spotify playlists for background ambient music while working, and I love the selection. However, this is messing up my Discover Weekly algorithm as now all th...
  • woolven90
  • Casual Listener
  • 1666 Views
  • 6 replies
  • 5 likes
  • Premium
  • 1666 Views
  • 6 replies
  • 5 likes

Solved!! Account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) i received a new phone and trying to get my Spotify back up. I have a the “duo plan”. When I log in I see my wife...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   i received a new phone and tr...
  • Maxim
  • Spotify Star
  • 498 Views
  • 1 replies
  • 0 likes
  • Account
  • 498 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Random playlist appearing in library

PlanPremiumCountrysingaporeDeviceMacbook Air M1 and Galaxy A50Operating SystemMacOs BigSur and Android 11My Question or IssueI use spotify pretty much everyday so i would know what are all my created playlists. However when i logged into my mac a new...

  • Casual Listener
  • Plan Premium Country singapore Device Macbook Air M1 and Galaxy A50 Operating System MacOs BigSur and Android 11 My Question or Issue I use spotify pretty much everyday so i would know what ...
  • Novy
  • Moderator
  • 3045 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Security
  • 3045 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution No way to thumbs down things in Daily Mix?

Premium/Android/Windows 10/USA I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I've seen "never play this artist" before. I just really don'...

  • Casual Listener
  • Premium/Android/Windows 10/USA   I can't remove specific songs from my Daily Mix? I only have the option to remove the entire mix from my library. I can't find a way to remove artist, I know I...
  • IAmTheDude
  • Visitor
  • 3950 Views
  • 7 replies
  • 7 likes
  • Premium
  • 3950 Views
  • 7 replies
  • 7 likes

Move to a new family group

PlanPremium familyCountryNetherlands Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueCan i move from one premium family to another and retain my favorites and playli...

  • Visitor
  • Plan Premium family Country Netherlands  Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or I...
  • AdamDam
  • Spotify Star
  • 541 Views
  • 1 replies
  • 0 likes
  • Account
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Greenroom - "Complete Your Profile" - "[details] required"

PlanPremiumCountryGB DeviceiPhone XS MaxOperating SystemiOS 14.6 My Question or IssueI cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My photo was likely stored in iCloud photos which is potentially the only thing that'...

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  • Regular
  • Plan Premium Country GB   Device iPhone XS Max Operating System iOS 14.6   My Question or Issue I cannot get past the "Complete Your Profile' section on the iOS Greenroom app. My...
  • Mihail
  • Spotify Legend
  • 821 Views
  • 4 replies
  • 1 likes
  • Account
  • 821 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify deleted my playlist, right after I made it.

In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly has refreshed. I tried finding the new playlist, wh...

  • Casual Listener
  • In airplane mode, I copied last week's discover weekly to a new playlist, each song one by one. When I was finished, I turned off airplane mode, and the new playlist disappeared. Now discover weekly ...
  • Mihail
  • Spotify Legend
  • 729 Views
  • 3 replies
  • 0 likes
  • Premium
  • 729 Views
  • 3 replies
  • 0 likes

Superuser Contribution PS4 account useable on other devices?

My Question or IssueOk I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago. I have other devices I'd like to use it on like the phone I set up this free account on in order to post he...

  • Casual Listener
  • My Question or Issue Ok I have been using Spotify since it was available on the PSN firstly as a free service but subscribed a short while ago.   I have other devices I'd like to use it on li...
  • ThomasT3
  • Visitor
  • 5798 Views
  • 4 replies
  • 0 likes
  • Account
  • 5798 Views
  • 4 replies
  • 0 likes

[iOS] Be able to change email address to one linked to google account

My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I can change my spotify account to be connected with m...

  • Visitor
  • My spotify account is not linked to my google account but I want it to. I tried changing the email affiliated with my spotify account but I still could not sign in with google. I want it to where I c...
  • Luan
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • iOS
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to login in for family member

PlanPremium/FamilyCountrySwedenDevice My Question or IssueI've added a family member (some years ago). Now, she can't login with her display name and we don't know which email address she is registered with, and I can't find it in the account setting...

  • Visitor
  • Plan Premium/Family Country Sweden Device   My Question or Issue I've added a family member (some years ago). Now, she can't login with her display name and we don't know which email addr...
  • Ver
  • Spotify Legend
  • 3189 Views
  • 1 replies
  • 0 likes
  • Account
  • 3189 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trouble Changing Email 2021

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue  Hello, My name is Geneva Casebolt and I’m trying change my primary email on my Spotify acco...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Ivan
  • Spotify Legend
  • 475 Views
  • 2 replies
  • 1 likes
  • Account
  • 475 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution My account isn't getting updated

PlanFree CountryUSA DeviceHP Laptop 14s-cr2xxx Operating SystemWindows 10 My Question or IssueMy Spotify account isn't getting updated at all and so many new features aren't getting included in my account. This includes the lyrics and the blend featu...

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  • Regular
  • Plan Free   Country USA   Device HP Laptop 14s-cr2xxx   Operating System Windows 10   My Question or Issue My Spotify account isn't getting updated at all and so many...
  • ArpithaPrakash
  • Regular
  • 1252 Views
  • 6 replies
  • 0 likes
  • Account
  • 1252 Views
  • 6 replies
  • 0 likes

I am paying for two subscriptions

PlanFree/PremiumCountryNorway My Question or IssueHi! Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don't remeber the password, and I don't know the password to the connected email. The account i...

  • Regular
  •   Plan Free/Premium Country Norway     My Question or Issue Hi!  Spotify has been charging for two accounts, my old one, and my new. I can't get into my old, since I don'...
  • Billy-J
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 394 Views
  • 1 replies
  • 0 likes

Can't log into spotify

PlanFreeCountryUSA My Question or IssueI made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared saying "Incorrect username or password." I thought I might have forgotten ...

  • Visitor
  • Plan Free Country USA   My Question or Issue I made a new account recently, but got signed out somehow, so I tried to sign into it on my chromebook with my email. A red box appeared s...
  • andybae3
  • Visitor
  • 665 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 665 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Weird numbers and letters in username

Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problemThank you

  • Newbie
  •    Hey everybody, my account username is consist of a lot of different numbers and letters, how can i fix it? I didnt connect my profile to facebook, so i dont know what is the problem Th...
  • Jeremy
  • Spotify Legend
  • 43456 Views
  • 3 replies
  • 0 likes
  • 43456 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't change country from Saudi Arabia to Philippines

I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the plan and change the country to philippines, it doesn'...

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  • Visitor
  • I've noticed that podcasts aren't available in spotify saudi arabia and wanted to change the country to philippines since i've moved to the philippines. but for some reason when I go to update the pl...
  • Novy
  • Moderator
  • 523 Views
  • 3 replies
  • 1 likes
  • Account
  • 523 Views
  • 3 replies
  • 1 likes