Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Rising Star 4
2024-08-20 3:38:03 PM
1441 Views
0 replies
7 likes
Security

1441 Views
0 replies
7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
Wednesday
Not applicable
444996 Views
970 replies
108 likes
Account

444996 Views
970 replies
108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1198651 Views
119 replies
116 likes
Account

1198651 Views
119 replies
116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-07-25 1:55:12 PM
Hobbit70
Visitor
108031 Views
70 replies
11 likes
Account
Login
Premium

108031 Views
70 replies
11 likes

Superuser Contribution My mother can control my music on her phone without having acces to my accounts

Hello, recently when I play music on my Google **bleep** Mini through Spotify Connect (mostly from my computer) my mom gets a "google play service" notification on her phone allowing her to control my music (pause, play, stop, next/previous track). H...

mateolp
Newbie
Hello, recently when I play music on my Google **bleep** Mini through Spotify Connect (mostly from my computer) my mom gets a "google play service" notification on her phone allowing her to control m...
2022-01-11 8:29:00 PM
2022-01-12 10:24:43 AM
Ver
Spotify Legend
489 Views
1 replies
0 likes
Account

489 Views
1 replies
0 likes

I cant start using Duo after upgrade from Premium

PlanPremiumCountryArgentina Deviceiphone 7 and dektop Operating System(iOS 10 and linux My Question or IssueSince my premium account was about to expire on 1/27/22 I upgraded it to a Duo plan. I managed to pay and the subscription ending date on (…)a...

santiago19921
Casual Listener
Plan Premium Country Argentina Device iphone 7 and dektop Operating System (iOS 10 and linux My Question or Issue Since my premium account was about to expire on 1/27/22...
2022-01-09 10:07:34 PM
2022-01-12 5:50:25 AM
Billy-J
Spotify Star
714 Views
7 replies
0 likes
Account

714 Views
7 replies
0 likes

Can't use spotify

PlanFreeCountrySouth KoreaDeviceLG LaptopOperating SystemWindows 11 My Question or IssueWhen I log into the website or app version of Spotify, I am met with a card that says "Get Spotify premium, enjoy unlimited access to music, personalized playlist...

user-removed
Visitor
Plan Free Country South Korea Device LG Laptop Operating System Windows 11 My Question or Issue When I log into the website or app version of Spotify, I am met with a card that says ...
2022-01-11 8:52:35 AM
2022-01-11 11:00:11 AM
Maxim
Spotify Star
419 Views
1 replies
0 likes
Account
Free
Login
Premium
Subscription

419 Views
1 replies
0 likes

Superuser Contribution [Desktop] merge users into a secondary account

Hi.I have the account with 6 users, using 4 of them.If my kids and I want to listen to music together, say when we are doing the dishes, we use on of our accounts, normally mine.Next time I want to listen to my favorite podcast or music, i get propos...

Osteguf
Newbie
Hi. I have the account with 6 users, using 4 of them. If my kids and I want to listen to music together, say when we are doing the dishes, we use on of our accounts, normally mine. Next time I wan...
2022-01-05 9:48:55 PM
2022-01-10 7:17:32 PM
MafeG
Spotify Legend
336 Views
1 replies
1 likes
Desktop

336 Views
1 replies
1 likes

Unwanted reset password emails every week

I have been receiveing reset password emails several times a week for a couple of months. How can I avoid this? Thanks.

isabella_1
Newbie
I have been receiveing reset password emails several times a week for a couple of months. How can I avoid this? Thanks.
2015-12-25 3:25:32 PM
2022-01-10 6:34:46 PM
unna
Newbie
264 Views
1 replies
1 likes
Security

264 Views
1 replies
1 likes

Solved!!Superuser Contribution I cant connect my facebook profile to spotify

hello i have a little problem.I cant connect my facebook profile to spotify.when i try to, it pops out the facebook window and i connect like normal. but everytime i turn the computer of or close the application it resets and forgets about already be...

DjStali2n
Casual Listener
hello i have a little problem. I cant connect my facebook profile to spotify. when i try to, it pops out the facebook window and i connect like normal. but everytime i turn the computer of or close...
2022-01-08 10:00:25 PM
2022-01-10 2:41:15 PM
DjStali2n
Casual Listener
550 Views
2 replies
0 likes
Account
Login
Other

550 Views
2 replies
0 likes

Superuser Contribution Shuffle in free account

PlanFreeCountryUnited KingdomOperating SystemAndroid 10 My Question or IssueI only use Spotify very occasionally so I have a free account. I understand that with a free account I can only play in shuffle, but when I search for an album and then click...

Gtd2001
Newbie
Plan Free Country United Kingdom Operating System Android 10 My Question or Issue I only use Spotify very occasionally so I have a free account. I understand that with a ...
2022-01-08 2:58:33 PM
2022-01-09 3:23:09 PM
Kiril
Moderator
740 Views
1 replies
0 likes
Free

740 Views
1 replies
0 likes

Nielsen Analytics Opt-out

Looking for a definitive solution to preventing Nielsen Analytics from acquiring my information has been infuriatingly difficult. To this day the issue has not been resolved or even addressed by Spotify support which is frankly insulting. I've been p...

abc777362
Casual Listener
Looking for a definitive solution to preventing Nielsen Analytics from acquiring my information has been infuriatingly difficult. To this day the issue has not been resolved or even addressed by Spot...
2022-01-08 2:39:29 PM
324 Views
0 replies
0 likes
Other

324 Views
0 replies
0 likes

Duo account - proxy or VPN settings prevent adding person

PlanDuoCountryUKDevice(iPhone 8, iPad, various laptops)Operating System(iOS 13, Windows 10,etc.) My Question or IssueI've paid for an upgrade from Premium to Duo.I'm trying to set up an account for my wife so that she can play her own stuff as my Duo...

teedeeaitch
Casual Listener
Plan Duo Country UK Device (iPhone 8, iPad, various laptops) Operating System (iOS 13, Windows 10,etc.) My Question or Issue I've paid for an upgrade from Premium to Duo. I'm trying...
2022-01-06 12:27:34 PM
2022-01-08 9:28:59 AM
Billy-J
Spotify Star
389 Views
1 replies
0 likes
Account
Other
Subscription

389 Views
1 replies
0 likes

Account problems

Having a problem where me and my father has separate accounts, but when he tries to play music from his account, mine is getting interrupted. How is that possible? Had to put mine in offline-mode for him to play music from his account. He is logged i...

Eksosdude
Newbie
Having a problem where me and my father has separate accounts, but when he tries to play music from his account, mine is getting interrupted. How is that possible? Had to put mine in offline-mode for...
2022-01-07 7:20:02 PM
2022-01-08 9:26:18 AM
Billy-J
Spotify Star
252 Views
1 replies
0 likes
Account

252 Views
1 replies
0 likes

Please help enlighten me about these accounts

Hello, can someone knowledgeable and more expert help finding out about what are exactly these accounts? Their followers are capped on 1000, these accounts just look weird, for me atleast, and things like I see on this account has 29 following but wh...

annsrch
Casual Listener
Hello, can someone knowledgeable and more expert help finding out about what are exactly these accounts? Their followers are capped on 1000, these accounts just look weird, for me atleast, and things...
2022-01-07 4:58:19 PM
270 Views
0 replies
0 likes
Account
Other

270 Views
0 replies
0 likes

Solved!!Superuser Contribution deleted account still exists

Hi,I deleted my previous account quite a while ago and created a new one. But I still see the profile and playlists. I'm unable to recover it without deleting my current one. The link to my deleted account is provided, can you please help me?Thank yo...

whatthehale
Casual Listener
Hi, I deleted my previous account quite a while ago and created a new one. But I still see the profile and playlists. I'm unable to recover it without deleting my current one. The link to my deleted...
2022-01-05 4:16:15 PM
2022-01-07 4:41:40 PM
Jeremy
Spotify Legend
4618 Views
5 replies
0 likes
Account
Other

4618 Views
5 replies
0 likes

How do I change my payment details?

I'm trying to change my payment method for my premium family account. The support part of the website lists the following steps: To update or change your payment details:Log in to your account page.Under Your plan, click UPDATE next to your payment m...

AlexF347
Newbie
I'm trying to change my payment method for my premium family account. The support part of the website lists the following steps: To update or change your payment details...
2022-01-07 9:10:12 AM
2022-01-07 9:29:00 AM
Jᴀᴄᴋ
Roadie
4026 Views
1 replies
0 likes
Account
Premium
Subscription

4026 Views
1 replies
0 likes

My Spotify account page doesn't look how it should and doesn't have a "recover playlist" option

Hi there! I've been trying to find a playlist i made recently that I've lost. I've looked in all the threads about "how to recover a playlist" but they all say the same thing: go to your account page and there will be a drop down menu on the left. Ho...

a-ren
Newbie
Hi there! I've been trying to find a playlist i made recently that I've lost. I've looked in all the threads about "how to recover a playlist" but they all say the same thing: go to your acc...
2022-01-07 4:43:56 AM
2022-01-07 8:19:37 AM
Jᴀᴄᴋ
Roadie
336 Views
1 replies
0 likes
Account

336 Views
1 replies
0 likes

sign up for the 30 day trial of Premium - 404 error webpage doesn't exist

Good Morning! I have tried a few times over the last few days to sign up for the 30 day trial of Premium and I keep getting a 404 error on my computer and on my phone saying the webpage doesn't exist. Pls Halp

Cicaaak
Regular
Good Morning! I have tried a few times over the last few days to sign up for the 30 day trial of Premium and I keep getting a 404 error on my computer and on my phone saying the webpage doesn't exist...
2022-01-04 7:09:02 PM
2022-01-05 6:13:47 PM
Cicaaak
Regular
640 Views
8 replies
0 likes
Account
Subscription

640 Views
8 replies
0 likes

Spotify Account Linked to an Old Playstation

PlanSpotify Premium I had spotify linked on a friend’s playstation, and i am no longer friends with this person. I have tried to sign out of everywhere on my spotify account but it has not resolved the issue. Is there anything I can do to unlink my s...

daddytetley
Newbie
Plan Spotify Premium I had spotify linked on a friend’s playstation, and i am no longer friends with this person. I have tried to sign out of everywhere on my spotify account but it has not...
2022-01-04 3:40:12 AM
2022-01-04 5:29:45 AM
AdamDamon
Spotify Star
408 Views
1 replies
0 likes
Account
Login

408 Views
1 replies
0 likes

Solved!!Superuser Contribution Does the Spotify algorithm give playlists made by premium and free users equal exposure?

PlanFree/PremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen it comes to playlist discoverability through search or discovered on, does the Spotify algorithm give playlists made by premium and free users equal ex...

Hardcoreboogie
Music Fan
...se for "engagement", like following users and publicizing playlists. When I log in to my premium, I notice my free account's playlists are virtually unfindable on Spotify, even through targeted s...
2021-12-29 4:26:11 PM
2022-01-03 1:14:30 AM
Hardcoreboogie
Music Fan
730 Views
2 replies
0 likes
Account

730 Views
2 replies
0 likes

Superuser Contribution Do transferred playlists keep the original dates for songs added?

I may be switching over to a new spotify account and saw that you could have your old playlists transferred to your new account. On the pc version, you can see the songs and the dates added for each playlist. My question is: When the playlists are tr...

ronniethesharkboy
Newbie
I may be switching over to a new spotify account and saw that you could have your old playlists transferred to your new account. On the pc version, you can see the songs and the dates added for each ...
2022-01-01 12:47:48 AM
2022-01-02 2:32:28 PM
Alex
Spotify Legend
731 Views
1 replies
0 likes
Account

731 Views
1 replies
0 likes

Superuser Contribution Spotify 3-month Free Trial Error

My Question or IssueOn Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked on the link to the 3-month trial sign-up page provid...

DJMIAM
Regular
My Question or Issue On Tuesday, September 28, I decided to subscribe for the 3 month free trial advertised in the Spotify app. My account has never held premium status before. To sign up, I clicked...
2021-10-04 9:14:59 PM
2022-01-02 9:52:28 AM
Alex
Spotify Legend
1713 Views
9 replies
1 likes
Account
Free
Premium

1713 Views
9 replies
1 likes

Solved!!Superuser Contribution Password suddenly not working, Reset link does not work

Hy,My brothers password stopped working, so He did an email reset, the email arrives but the link doesnt open, have tried with Chrome, opera, firefox and edge browser to no avail. have also tried in Incognito mode and on mobile and still the link doe...

thabza1
Casual Listener
Hy, My brothers password stopped working, so He did an email reset, the email arrives but the link doesnt open, have tried with Chrome, opera, firefox and edge browser to no avail. have also tried...
2021-12-31 2:26:14 PM
2022-01-02 9:04:38 AM
Kiril
Moderator
2536 Views
3 replies
0 likes
Account
Login

2536 Views
3 replies
0 likes

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