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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
294338 Views
529 replies
34 likes
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Casual Listener
542346 Views
990 replies
115 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
129806 Views
74 replies
12 likes
Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC.However, I don´t have the email address from back then nor do i know my old password.Any ideas?
Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC. However, I don´t have the email address from back then nor do i know my old password. Any ideas?
Composer
1204 Views
1 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the new update I've started experiencing frequent graphical glitches in the app, doesn't matter if the window is minimized, maximized, half the screen o...
Plan Premium Country Czech Republic Device Desktop Operating System Windows 10 My Question or Issue After the new update I've started experiencing frequent graphical glitches in the ...
Moderator
1121 Views
3 replies
2 likes
I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?
I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?
Casual Listener
43017 Views
22 replies
0 likes
Hi Support,BUG 1: We use the Family Premium Plan which should have NO ADS.Problem is we are getting ads?Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we suddenly hear the most annoying advertising which wakes ...
Hi Support, BUG 1: We use the Family Premium Plan which should have NO ADS. Problem is we are getting ads? Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we...
Moderator
2828 Views
3 replies
0 likes
I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster. Is this typical? Has this happened to anyone else? Does Spotify share my email with every podcast and artist I listen to...
I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster. Is this typical? Has this happened to anyone else?&n...
Moderator
1948 Views
1 replies
0 likes
On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?
On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?
Visitor
49264 Views
15 replies
3 likes
I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway).this is what I am told to do ......Log in to your account page.Under Your plan, click UPDATE next t...
I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway). this is what I am told to do ...... Log in t...
Spotify Star
44941 Views
1 replies
0 likes
I cant get into my account cause I cant reset my passsword because on my account the email is wrong
I cant get into my account cause I cant reset my passsword because on my account the email is wrong 😞
Spotify Legend
1263 Views
1 replies
0 likes
My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.
My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.
Spotify Legend
21422 Views
4 replies
0 likes
QUISIERA PESIFICAR EL NUEVO PLAN, OSEA NO PAGAR EN DOLARES
QUISIERA PESIFICAR EL NUEVO PLAN, OSEA NO PAGAR EN DOLARES
Spotify Star
1179 Views
1 replies
0 likes
tengo un problema desde la nueva actualización, mi botón de likes ya no existe, se cambio por un botón que añade canciones a playlists, quiero quitar esa configuración para poder poner likes a canciones
tengo un problema desde la nueva actualización, mi botón de likes ya no existe, se cambio por un botón que añade canciones a playlists, quiero quitar esa configuración para poder poner likes a cancio...
Spotify Star
235 Views
1 replies
0 likes
PlanOne of us has free and other has premiumCountryEstoniaDeviceAcer laptopOperating SystemWindows 11 My Question or IssueHi!I can't see one of my three friends on the list.We've already read the other article about that, but we tried everything from...
Plan One of us has free and other has premium Country Estonia Device Acer laptop Operating System Windows 11 My Question or Issue Hi! I can't see one of my three friends on the list...
Spotify Star
260 Views
1 replies
0 likes
Yo hice una suscripción anual este año. Y quiero renovar pero no me da la opción para generar el comprobante para pagar.
Yo hice una suscripción anual este año. Y quiero renovar pero no me da la opción para generar el comprobante para pagar.
Moderator
245 Views
1 replies
0 likes
I have a premium subscription that I signed up for in India. But I'm currently in the US and continuing to use the same account. Will my song streams count towards the US Billboard chart or the international one?
I have a premium subscription that I signed up for in India. But I'm currently in the US and continuing to use the same account. Will my song streams count towards the US Billboard chart or the inter...
Spotify Legend
455 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Community Legend
416 Views
1 replies
0 likes
I put in the wrong email when activating my premium now I can't change it, says email address is already being used. Even if I log out
I put in the wrong email when activating my premium now I can't change it, says email address is already being used. Even if I log out
Moderator
247 Views
1 replies
0 likes
PlanPremium CountryRepublic of Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I'm on a premium subscription overseas and want to continue using it aft...
Plan Premium Country Republic of Korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...
Spotify Star
243 Views
1 replies
0 likes
Hey, just my first topic here.I wanted to know, if i can get somehow the date when i started my spotify account and maybe there are also some additional informations i can get from my first days in this app.
Hey, just my first topic here. I wanted to know, if i can get somehow the date when i started my spotify account and maybe there are also some additional informations i can get from my first days in...
Moderator
1049 Views
1 replies
0 likes
No me acepta el pago con mi tarjeta MasterCard y tengo el dinero allí. No sé pq no lo debitan
No me acepta el pago con mi tarjeta MasterCard y tengo el dinero allí. No sé pq no lo debitan
Moderator
243 Views
1 replies
0 likes
I logged on today to see a bunch of playlists being made. I got an email in Arabic the other day and I ignored it and blocked the email sender because I thought it was spam and couldn't read the email. Now I can't unblock them and I cannot change my ...
I logged on today to see a bunch of playlists being made. I got an email in Arabic the other day and I ignored it and blocked the email sender because I thought it was spam and couldn't read the emai...
Moderator
242 Views
1 replies
0 likes
