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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 4
  • Rising Star 4
  • 1411 Views
  • 0 replies
  • 7 likes
  • Security
  • 1411 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 444858 Views
  • 970 replies
  • 108 likes
  • Account
  • 444858 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1198561 Views
  • 119 replies
  • 116 likes
  • Account
  • 1198561 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 108004 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 108004 Views
  • 70 replies
  • 11 likes

Account lost. I ordered my premium duo to an OLD WRONG account.

Hallo everybody,Yesterday i got Premium Duo for me and my wife. Today i saw that MY Premium is on an very old version of an Spotify Account. Had been on my PC. I never used it really. Only Android Smartphones. I went in to that account and changed a ...

  • Newbie
  • Hallo everybody, Yesterday i got Premium Duo for me and my wife.  Today i saw that MY Premium is on an very old version of an Spotify Account.  Had been on my PC. I never used it really....
  • Billy-J
  • Spotify Star
  • 543 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Setting up new account

PlanPremiumCountryIrelandDevicePocophone F1Operating SystemAndroid Oreo My Question or IssueI have Spotify Premium and want to set my mother up with a free account. But because my gmail account is linked with hers for backup and other purposes, when ...

  • Newbie
  • Plan Premium Country Ireland Device Pocophone F1 Operating System Android Oreo   My Question or Issue I have Spotify Premium and want to set my mother up with a free account.&nbsp...
  • Ver
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 444 Views
  • 1 replies
  • 0 likes

Solved!! Continuously getting large number of Reset password emails

Hi, I have what I assume is a popular Spotify username. Since Spotify offers the possibility to reset passwords only requiring you to enter what you belive is your username (and not mandating you to enter email address to reset password), I have cons...

  • Newbie
  •   Hi,   I have what I assume is a popular Spotify username. Since Spotify offers the possibility to reset passwords only requiring you to enter what you belive is your username (and not ...
  • Billy-J
  • Spotify Star
  • 832 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 832 Views
  • 1 replies
  • 0 likes

Play stutters when streaming

Hi there I'm not sure where this post should go. I'm having trouble with my premium spotify account. When connecting spotify to my speakers it stutters constantly. I have tried playing from multiple devices - android, iphone, ipad - all with the same...

  • Casual Listener
  • Hi there   I'm not sure where this post should go.   I'm having trouble with my premium spotify account.   When connecting spotify to my speakers it stutters constantly. I have t...
  • Raeren
  • Visitor
  • 617 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 617 Views
  • 1 replies
  • 0 likes

Logging in to iPad no longer works after a reinstall

PlanPremiumCountryNLDeviceiPad4Operating SystemiOS 10.3.3 My Question or IssueNa een herinstallatie van de iPad kan ik niet meer inloggen op de iPad app. Ik heb het geprobeerd met zowel mijn gebruikersnaam als mijn e-mailadres. De melding is dat het ...

  • Casual Listener
  • Plan Premium Country NL Device iPad4 Operating System iOS 10.3.3   My Question or Issue Na een herinstallatie van de iPad kan ik niet meer inloggen op de iPad app. Ik heb het geprobeer...
  • Billy-J
  • Spotify Star
  • 602 Views
  • 3 replies
  • 0 likes
  • Login
  • 602 Views
  • 3 replies
  • 0 likes

Delete Liked songs

PlanPremiumCountrySwedenDeviceiPhone 11Operating SystemiOS 15.2 My Question or IssueHow do I delete all my Liked songs. I’ve tried both on my iPhone and iPad. I cant figure it out. I can only delete one song at a time. How do I delete all my Liked so...

  • Casual Listener
  • Plan Premium Country Sweden Device iPhone 11 Operating System iOS 15.2   My Question or Issue How do I delete all my Liked songs. I’ve tried both on my iPhone and iPad. I cant figure i...
  • Emilia_8
  • Community Legend
  • 775 Views
  • 3 replies
  • 0 likes
  • Account
  • 775 Views
  • 3 replies
  • 0 likes

Recognition for Premium membership

PlanPremium DuoCountryGermanyDeviceiPhone 6s (Premium membership is working on Windows PC)Operating SystemiOS 12.2My Question or IssueHi there, I am using Premium Duo membership.With the first ID, normally I am logging-in from my PC.When I switched t...

  • Newbie
  • Plan Premium Duo Country Germany Device iPhone 6s (Premium membership is working on Windows PC) Operating System iOS 12.2 My Question or Issue Hi there,   I am using Premium Duo membe...
  • Billy-J
  • Spotify Star
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reactivate the "Sign-Up with Google" option

I was able to create a new account using the "Sign-up with Google" option on Dec 17th 2021, and activate a family premium account. I am now trying to onboard my family members, all using Google / Android phones. In order to do this, I need to create ...

  • Newbie
  • I was able to create a new account using the "Sign-up with Google" option on Dec 17th 2021, and activate a family premium account. I am now trying to onboard my family members, all using Google / A...
  • MafeG
  • Spotify Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
  • 328 Views
  • 1 replies
  • 0 likes

Premium account via partner, add Premium Duo on same address

Hi,We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address.Is this possible as the documentation is unclear about that?Thanks for your support,William

  • Newbie
  • Hi, We have a Premium Spotify account via a partner (xs4all) which we want to keep. We want to add a Premium Duo account for my daughters on the same address. Is this possible as the documentation ...
  • Luan
  • Spotify Star
  • 408 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 408 Views
  • 1 replies
  • 0 likes

Can't log in with email + password

Hello, I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that with my new password. It worked but problem is, it is hard to...

  • Casual Listener
  • Hello,   I can't log into my account with email + password. I reset my password, tried it with the new one but failed again. The reset email stated my username (many numbers) and I used that w...
  • Luan
  • Spotify Star
  • 521 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Don't advertise to me in Spanish. I don't speak Spanish.

Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish. You are losing your opportunity to market to me, because I don't speak Spanish.

  • Newbie
  • Just because I listen to music with Spanish lyrics does not mean you should send me advertising in Spanish.    You are losing your opportunity to market to me, because I don't speak Spani...
  • MafeG
  • Spotify Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution i cant redeem my code

@Spotify hello spotify please help me I'm from germany I bought spotify code and I don't know how to redeem it please help

  • Regular
  • @Spotify hello spotify please help me I'm from germany I bought spotify code and I don't know how to redeem it please help❤️
  • Jeremy
  • Spotify Legend
  • 4361 Views
  • 18 replies
  • 0 likes
  • Premium
    Subscription
  • 4361 Views
  • 18 replies
  • 0 likes

Superuser Contribution [Web Player][Other] Too many commercials, not enough music

Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials. I don't mind the commercials but play the 30 minutes of music that is advertised please

  • Newbie
  • Spotify is only playing 4 to 5 songs, less that 15 minutes of music, then multiple commercials.  I don't mind the commercials but play the 30 minutes of music that is advertised please
  • MafeG
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • Other
    Web Player
  • 270 Views
  • 1 replies
  • 0 likes

Not getting recommendations acoording to preferences

Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het many recommendations on podcasts and the quiet music, ...

  • Newbie
  • Hi, I am a fan of Funk-Jazz-Fusion music. I spend my time on Spotify listening to the above 30% of the time and the rest between podcasts and quiet music (traditional or smooth jazz). While I het man...
  • 221 Views
  • 0 replies
  • 0 likes
  • Account
  • 221 Views
  • 0 replies
  • 0 likes

Removing credit card info

I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to remove that information so I won't get charged. I ...

  • Newbie
  • I have two days left on my 30 day free premium trial on my PC. I have the Android app as well. I must have gave spotify my credit card info, in case I decided to pay for premium after that. I want to...
  • G73
  • Casual Listener
  • 5435 Views
  • 2 replies
  • 1 likes
  • 5435 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Unable to log out of unwanted devices

Plan - PremiumCountry - USDevice - Amazon Echo Dot Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my account. At least two or three times I have clicked the "Sign out everyw...

  • Newbie
  • Plan - Premium Country - US Device - Amazon Echo Dot   Several months ago, I logged onto Spotify via a friend's Echo Dot. Since then I've wanted to remove this device's access to my acc...
  • Elena
  • Moderator
  • 1074 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 1074 Views
  • 1 replies
  • 0 likes

Superuser Contribution Russian Spotify Premium but I'm Polish :(

Good morning,I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turned out that my country was changed from Poland to Russ...

  • Newbie
  • Good morning, I recently purchased Spotify Premium for 4 months from "G2A.COM" website. I went into the Spotify app, and there I see Russian playlists. I'm Polish, so I was a bit surprised. It turne...
  • Maxim
  • Spotify Star
  • 354 Views
  • 2 replies
  • 0 likes
  • Account
  • 354 Views
  • 2 replies
  • 0 likes

Superuser Contribution Impossible to connect Spotify to 3rd-party app

Hi Spotify community! PlanPremiumCountryFranceDeviceiPhone 7Operating SystemiOS 15.1 My Question or IssueI have no issue connecting to the Spotify app. But when any third-party app (like Shazam or any statistics/playlist organizer apps that I like to...

  • Regular
  • Hi Spotify community!   Plan Premium Country France Device iPhone 7 Operating System iOS 15.1   My Question or Issue I have no issue connecting to the Spotify app. But when any ...
  • Eni
  • Moderator
  • 2576 Views
  • 10 replies
  • 1 likes
  • Account
    Login
    Premium
  • 2576 Views
  • 10 replies
  • 1 likes

Superuser Contribution Buy an account for another country.

Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to be the same, thanks a lot for your help!

  • Newbie
  • Hello folks, I want to pay a premium account to my mother in law as a gift, the problem she lives in another country, is there a possibility to do it? I tried but says payment and location needs to b...
  • Jeremy
  • Spotify Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Superuser Contribution No User Interface

DevicePCOperating SystemWindows 10 My Question or IssueThere is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete everything and reinstall it and tried to turn off the Hardware Acceleration op...

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  • Newbie
  •   Device PC Operating System Windows 10   My Question or Issue There is no user interface in Spotify after I restarted my computer several times (As below). I have tried to delete ev...
  • Alex
  • Spotify Legend
  • 392 Views
  • 1 replies
  • 1 likes
  • Other
  • 392 Views
  • 1 replies
  • 1 likes