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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294338 Views

529 replies

34 likes

Account
Free
  • 294338 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13763 Views

6 replies

11 likes

Security
  • 13763 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542346 Views

990 replies

115 likes

Account
  • 542346 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129806 Views

74 replies

12 likes

Account
Login
Premium
  • 129806 Views
  • 74 replies
  • 12 likes

J.K.

Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC.However, I don´t have the email address from back then nor do i know my old password.Any ideas?

Visitor

Hi guys, I have a premium account on my smartphone for 3 years and would now like to use it on my PC. However, I don´t have the email address from back then nor do i know my old password. Any ideas?

JBayudz

Composer

1204 Views

1 replies

0 likes

Account
  • 1204 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Graphical Glitches, Performance issues & Widescreen troubles after new update

PlanPremiumCountryCzech RepublicDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the new update I've started experiencing frequent graphical glitches in the app, doesn't matter if the window is minimized, maximized, half the screen o...

Regular

Plan Premium Country Czech Republic Device Desktop Operating System Windows 10   My Question or Issue After the new update I've started experiencing frequent graphical glitches in the ...

Vasil

Moderator

1121 Views

3 replies

2 likes

Other
Premium
  • 1121 Views
  • 3 replies
  • 2 likes

Solved!! Help changing credit card!!

I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?

Newbie

I need to change the credit card info on my spotify account, spotify website is no good and the app has no link to do it either. Is a there a quick fix to this? Anyone?

earchide

Casual Listener

43017 Views

22 replies

0 likes

  • 43017 Views
  • 22 replies
  • 0 likes

Superuser Contribution Family Premium Plan Has Ads, Why?

Hi Support,BUG 1: We use the Family Premium Plan which should have NO ADS.Problem is we are getting ads?Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we suddenly hear the most annoying advertising which wakes ...

Newbie

Hi Support, BUG 1: We use the Family Premium Plan which should have NO ADS. Problem is we are getting ads? Every night we listen to Bedtime Explorers (Android) just as my kid is falling asleep, we...

MihailY

Moderator

2828 Views

3 replies

0 likes

Account
  • 2828 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Spotify share your email with podcasters / artists?

I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster. Is this typical? Has this happened to anyone else? Does Spotify share my email with every podcast and artist I listen to...

Casual Listener

I recently listened to exactly one podcast episode on Spotify and now I am receiving daily promotional emails from the podcaster.  Is this typical?  Has this happened to anyone else?&n...

Vasil

Moderator

1948 Views

1 replies

0 likes

Account
Other
Premium
Security
  • 1948 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I change my Spotify Zip Code (Postal Code)?

On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?

Gig Goer

On the 'Edit your profile' page I do not see an option to change my Postal Code. How do I change it?

DashesX

Visitor

49264 Views

15 replies

3 likes

Premium
  • 49264 Views
  • 15 replies
  • 3 likes

Change payment details

I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway).this is what I am told to do ......Log in to your account page.Under Your plan, click UPDATE next t...

Visitor

I have recently changed bank and I have gone to my account settings but there is absolutely nowhere to update bank details (not that I can see anyway). this is what I am told to do ...... Log in t...

Bittencourt

Spotify Star

44941 Views

1 replies

0 likes

Subscription
  • 44941 Views
  • 1 replies
  • 0 likes

Superuser Contribution email and password are wrong

I cant get into my account cause I cant reset my passsword because on my account the email is wrong

Visitor

I cant get into my account cause I cant reset my passsword because on my account the email is wrong 😞

Alex

Spotify Legend

1263 Views

1 replies

0 likes

  • 1263 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please re-activate my Premium

My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.

Newbie

My premium status expired for non-payment. I want to re-activate. The $ is available on the card on file.

Alex

Spotify Legend

21422 Views

4 replies

0 likes

  • 21422 Views
  • 4 replies
  • 0 likes

botón de likes l

tengo un problema desde la nueva actualización, mi botón de likes ya no existe, se cambio por un botón que añade canciones a playlists, quiero quitar esa configuración para poder poner likes a canciones

Visitor

tengo un problema desde la nueva actualización, mi botón de likes ya no existe, se cambio por un botón que añade canciones a playlists, quiero quitar esa configuración para poder poner likes a cancio...

Luan

Spotify Star

235 Views

1 replies

0 likes

  • 235 Views
  • 1 replies
  • 0 likes

Can't see some of my friends on spotify.

PlanOne of us has free and other has premiumCountryEstoniaDeviceAcer laptopOperating SystemWindows 11 My Question or IssueHi!I can't see one of my three friends on the list.We've already read the other article about that, but we tried everything from...

Newbie

Plan One of us has free and other has premium Country Estonia Device Acer laptop Operating System Windows 11   My Question or Issue Hi! I can't see one of my three friends on the list...

Luan

Spotify Star

260 Views

1 replies

0 likes

Account
Other
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution ES POSIBLE HACER UNA SUSCRIPCIÓN ANUAL?

Yo hice una suscripción anual este año. Y quiero renovar pero no me da la opción para generar el comprobante para pagar.

Visitor

Yo hice una suscripción anual este año. Y quiero renovar pero no me da la opción para generar el comprobante para pagar.

AlejaR

Moderator

245 Views

1 replies

0 likes

  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution streams and charts

I have a premium subscription that I signed up for in India. But I'm currently in the US and continuing to use the same account. Will my song streams count towards the US Billboard chart or the international one?

Newbie

I have a premium subscription that I signed up for in India. But I'm currently in the US and continuing to use the same account. Will my song streams count towards the US Billboard chart or the inter...

Jeremy

Spotify Legend

455 Views

1 replies

0 likes

Premium
  • 455 Views
  • 1 replies
  • 0 likes

I have an DUO account,how can I an the other user listen to our song seperatly ?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Sebasty

Community Legend

416 Views

1 replies

0 likes

Premium
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution When trying 2 redeem my $10 I picked a different email. So now my premium i

I put in the wrong email when activating my premium now I can't change it, says email address is already being used. Even if I log out

Visitor

I put in the wrong email when activating my premium now I can't change it, says email address is already being used. Even if I log out

Lyubka

Moderator

247 Views

1 replies

0 likes

  • 247 Views
  • 1 replies
  • 0 likes

many songs have been disabled

PlanPremium CountryRepublic of Korea Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, I'm on a premium subscription overseas and want to continue using it aft...

Newbie

Plan Premium   Country Republic of Korea   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)     Operating System (iOS 10, Android Oreo, Windows 10,etc.) ...

Bittencourt

Spotify Star

243 Views

1 replies

0 likes

Premium
  • 243 Views
  • 1 replies
  • 0 likes

Superuser Contribution Since when do i have my spotify-account?

Hey, just my first topic here.I wanted to know, if i can get somehow the date when i started my spotify account and maybe there are also some additional informations i can get from my first days in this app.

Casual Listener

Hey, just my first topic here. I wanted to know, if i can get somehow the date when i started my spotify account and maybe there are also some additional informations i can get from my first days in...

OscarDC

Moderator

1049 Views

1 replies

0 likes

  • 1049 Views
  • 1 replies
  • 0 likes

Superuser Contribution My account has been hacked, no reset link and can't change password.

I logged on today to see a bunch of playlists being made. I got an email in Arabic the other day and I ignored it and blocked the email sender because I thought it was spam and couldn't read the email. Now I can't unblock them and I cannot change my ...

Visitor

I logged on today to see a bunch of playlists being made. I got an email in Arabic the other day and I ignored it and blocked the email sender because I thought it was spam and couldn't read the emai...

MihailY

Moderator

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes