Plan
Free
Country
United States
Device
iPhone SE 2016, Samsung Chromebook
Operating System
iOS 14.0.1, Chrome OS
My Question or Issue
Whenever I try to take an account action (Changing password, upgrading to premium) I get a "Something get wrong" error. I've tried everything I can on other solutions for the error but to no avail. Thanks.
Hey there @Stenite,
Thanks for getting touch about this here in the Community.
Would you mind trying again from an incognito window and a different browser?
If this doesn't do the trick, could you try using a different internet connection?
Let us know how it goes.
Hi,
Unfortunately, I tried both options multiple times on both my phone and chromebook but they were unable to work.
Hey @Stenite,
Thanks for getting back to us.
Would you mind try clearing your browser's cache and check if that makes any difference?
On another note, we'd suggest trying again on a different device.
Keep us posted on how it goes.
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