"Something went wrong. Try again later." When trying to do things on my account.

[Stenite]

Plan

Free

Country

United States

Device

iPhone SE 2016, Samsung Chromebook

Operating System

iOS 14.0.1, Chrome OS

My Question or Issue

Whenever I try to take an account action (Changing password, upgrading to premium) I get a "Something get wrong" error.  I've tried everything I can on other solutions for the error but to no avail.  Thanks.

[Eni]

Hey there @Stenite, 

Thanks for getting touch about this here in the Community. 

Would you mind trying again from an incognito window and a different browser?

If this doesn't do the trick, could you try using a different internet connection?

Let us know how it goes. 

[Stenite]

Hi,

Unfortunately, I tried both options multiple times on both my phone and chromebook but they were unable to work.

[Eni · Accepted solution]

Hey @Stenite, 

Thanks for getting back to us. 

Would you mind try clearing your browser's cache and check if that makes any difference?

On another note, we'd suggest trying again on a different device. 

Keep us posted on how it goes.