Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80354 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653690 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734100 Views
18 replies
29 likes
Hi Spotify communityI can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Family one.So, I get the link, login to my profile, add the ...
Hi Spotify community I can't get a link from a Premium Family account to work on any of my devices (MacBook Pro 2021, iPhone X Pro). I'm currently on a Premium Duo, but want to change to the Fa...
Visitor
4356 Views
6 replies
0 likes
PlanFree/PremiumCountryIndonesiaDevice(Samsung Galaxy S21FE, Samsung Galaxy A50, Acer Swift 3)Operating System(Android 13, Windows 11.) My Question or IssueI already have Spotify account that I made 4-5 years ago by connecting it to facebook, now I w...
Plan Free/Premium Country Indonesia Device (Samsung Galaxy S21FE, Samsung Galaxy A50, Acer Swift 3) Operating System (Android 13, Windows 11.) My Question or Issue I already have Spo...
Spotify Legend
341 Views
1 replies
1 likes
Changed phone while staying a different country. Country setting is according to my current address, still I am refused to log in on mobile as it says I can not stay more than 14 days abroad. The funny side of this one is that I am home atm....Can lo...
Changed phone while staying a different country. Country setting is according to my current address, still I am refused to log in on mobile as it says I can not stay more than 14 days abroad. The fun...
Spotify Legend
885 Views
1 replies
0 likes
Здравствуйте. У меня появилось 2 профиля под одним и тем же никнеймом. https://open.spotify.com/artist/01FXvrXfkx66M90sgAQXKpи https://open.spotify.com/artist/0SiC7rRt0z4PlRIYBuJyFp. Разные релизы попадают в разные профили. Просьба объединить эти про...
Здравствуйте. У меня появилось 2 профиля под одним и тем же никнеймом. https://open.spotify.com/artist/01FXvrXfkx66M90sgAQXKp и https://open.spotify.com/artist/0SiC7rRt0z4PlRIYBuJyFp. Разные релизы ...
Newbie
1181 Views
2 replies
1 likes
How do I transfer my playlists from my free account to m6 premium account?I wasn’t aware of an old account still running and when I upgraded to premium Spotify upgraded the wrong account.
How do I transfer my playlists from my free account to m6 premium account? I wasn’t aware of an old account still running and when I upgraded to premium Spotify upgraded the wrong account.
Moderator
401 Views
1 replies
1 likes
Não estou conseguindo baixar música para escutar off-line, podem me ajudar?
Não estou conseguindo baixar música para escutar off-line, podem me ajudar?
Spotify Star
265 Views
1 replies
0 likes
Es decir no pagar la suscripción mes a mes sino en un solo pago realizar el pago de todo el año
Es decir no pagar la suscripción mes a mes sino en un solo pago realizar el pago de todo el año
Spotify Star
230 Views
1 replies
0 likes
i am on premium promotion free and i cannot download any songs.i am willing to pay to download the songs i like. please advise.
i am on premium promotion free and i cannot download any songs. i am willing to pay to download the songs i like. please advise.
Spotify Star
324 Views
1 replies
0 likes
A public playlist on Spotify has taken over our Spotify account. It's called "Christmas Hits" (see link below). We played it over the holidays so it shows up as Recently Played. Now when we play music on our Echo Dots that playlist randomly takes ove...
A public playlist on Spotify has taken over our Spotify account. It's called "Christmas Hits" (see link below). We played it over the holidays so it shows up as Recently Played. Now when we play mu...
Spotify Star
384 Views
1 replies
0 likes
I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.
I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me. <removed sensitive info>
Spotify Star
369 Views
1 replies
0 likes
I entered the password and email correctlyBut I can't enter.
I entered the password and email correctly But I can't enter.
Casual Listener
454 Views
2 replies
0 likes
I've already completed my adult certification, but I can't play any restricted music.
I've already completed my adult certification, but I can't play any restricted music.
Spotify Star
271 Views
1 replies
0 likes
I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?I have already closed the free account. Country: Be...
I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?...
Spotify Star
291 Views
1 replies
0 likes
My son suddenly had spotify close on him. The email address he used to sign up is no longer active and he can't remember his pw. He is a user on our premium family account. We can set him up as a new user, but he doesn't want to lose all of his playl...
My son suddenly had spotify close on him. The email address he used to sign up is no longer active and he can't remember his pw. He is a user on our premium family account. We can set him up as a new...
Spotify Star
512 Views
3 replies
0 likes
PlanFamily PremiumCountryBrazilDeviceMoto e7Operating SystemAndroid 10 My Question or IssueWhen I signed up I only used my phone number, now I'm trying to use Spotify on my laptop and I'm failing miserably, because I don't have email address and pass...
Plan Family Premium Country Brazil Device Moto e7 Operating System Android 10 My Question or Issue When I signed up I only used my phone number, now I'm trying to use Spotify on my l...
Spotify Star
269 Views
1 replies
0 likes
Spoiler (Highlight to read) PlanPremiumCountrySingaporeDeviceThinkpad laptopOperating SystemWindows 10 My Question or IssueHi there,I used to be able to view friends' Spotify activities but for some reason I am now only seeing this. Wondering if ther...
Plan Premium Country Singapore Device Thinkpad laptop Operating System Windows 10 My Question or Issue Hi there, I used to be able to view friends' Spotify activities but fo...
Regular
1410 Views
8 replies
0 likes
I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, but the login portal said no account exists with tha...
I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, b...
Moderator
422 Views
1 replies
0 likes
Por que minha conta foi desativada,por uma cobrança não autorizada, dia 10/12/2022 cancelei minha assinatura, cuja foi perdida dia 01/01/2023, dia 02/01/2023 assinei no cartão de
Por que minha conta foi desativada,por uma cobrança não autorizada, dia 10/12/2022 cancelei minha assinatura, cuja foi perdida dia 01/01/2023, dia 02/01/2023 assinei no cartão de
Not applicable
481 Views
2 replies
0 likes
Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 random playlists have been liked and added to my lib...
Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 r...
Moderator
276 Views
1 replies
0 likes
I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my playlist. How can i separate hers and mine and make i...
I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my pl...
Spotify Star
1143 Views
1 replies
0 likes
