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Forum Posts

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • sevincers
  • Visitor
  • 260832 Views
  • 786 replies
  • 81 likes
  • Account
  • 260832 Views
  • 786 replies
  • 81 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1128284 Views
  • 118 replies
  • 106 likes
  • Account
  • 1128284 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 71343 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 71343 Views
  • 63 replies
  • 8 likes

Spotify Artists Problem with Verification

Hi this is my first time asking about this problem because I cant figure out what I'm supposed to do. Recently I finally was able to put my music live on Spotify through Repost by Soundcloud and I've been trying to go though all the steps necessary t...

  • Visitor
  • Hi this is my first time asking about this problem because I cant figure out what I'm supposed to do.    Recently I finally was able to put my music live on Spotify through Repost by Soun...
  • Billy-J
  • Spotify Star
  • 496 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 496 Views
  • 1 replies
  • 0 likes

Solved!! Leaked Accounts, again?

Plan Premium Country Malaysia Device iPhone 7 Operating System iOS 13.5.1 My Question or Issue Good day. Please pardon my English. So I have issues with my data privacy. Well, to be frank I always perform email check on the google search engine upon ...

  • Visitor
  • Plan Premium Country Malaysia Device iPhone 7 Operating System iOS 13.5.1   My Question or Issue Good day. Please pardon my English.   So I have issues with my data ...
  • Maxim
  • Spotify Star
  • 3276 Views
  • 2 replies
  • 0 likes
  • Account
  • 3276 Views
  • 2 replies
  • 0 likes

account profile info bug: birthday

When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day. It's as if, the index counter isn't adjusted w/ +1 (if that's how the for...

  • Visitor
  • When editing the account profile I select my correct birthday, but after saving changes and going back to account overview the birthday (day column) selected is off by one day.   It's as if, t...
  • Billy-J
  • Spotify Star
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
  • 308 Views
  • 1 replies
  • 0 likes

Can't Log In/ Cancel Free Trial

PlanFree but on Premium 3 Month Free TrialCountryUnited KingdomDeviceSamsung Galaxy 9 and Windows Computer My Question or IssueI was suddenly unable to login to my account after having used it the entire day as it said my Username or Password was inc...

  • Visitor
  • Plan Free but on Premium 3 Month Free Trial Country United Kingdom Device Samsung Galaxy 9 and Windows Computer   My Question or Issue I was suddenly unable to login to my account after ...
  • Billy-J
  • Spotify Star
  • 428 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
  • 428 Views
  • 1 replies
  • 0 likes

My deleted playlist is still showing up on others' Spotify

Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone.I really want it deleted, so no one can see it, or at least re...

  • Newbie
  • Hi everyone, I have a problem. The thing is, when I borrow my friends computer, he can still see my old playlist, that I've deleted for a long time ago. When I go on my profile, it's gone. I really ...
  • aggrrre
  • Visitor
  • 19821 Views
  • 3 replies
  • 0 likes
  • 19821 Views
  • 3 replies
  • 0 likes

Solved!! Date of birth doesn't match

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I have an issue here. My date of birth is 04/01/2000, which is what I put in the Edit Profile sec...

  • Casual Listener
  •   Plan Free Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi! I h...
  • Andoran
  • Casual Listener
  • 1275 Views
  • 6 replies
  • 0 likes
  • Account
  • 1275 Views
  • 6 replies
  • 0 likes

Superuser Contribution I cannot sign up for Premium

I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my credit card providers. I tried everything support ...

  • Casual Listener
  • I have been trying to sign up for Premium for weeks. Spotify rejects all my credit cards. I am a US customer and my credit cards don't even receive a request. The entire issue is with Spotify, NOT my...
  • kb2baby
  • Casual Listener
  • 403 Views
  • 5 replies
  • 2 likes
  • Premium
    Subscription
  • 403 Views
  • 5 replies
  • 2 likes

i need help please

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWell i was trying my account and everytime i try to do it it gives something went wrong like ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Well i ...
  • OneByBoo
  • Community Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

A person keeps changing my Artist Pick from external

Someone keeps changing my Artist Pick in my Spotify artist profile. This person has also published albums under my artist name, but does not have a login for my artist account. I also checked (via logs) if there were any logins from other people. Thi...

  • Casual Listener
  • Someone keeps changing my Artist Pick in my Spotify artist profile. This person has also published albums under my artist name, but does not have a login for my artist account. I also checked (via lo...
  • OneByBoo
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • Security
  • 449 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playstation link

I want to link my Spotify account with the PS4, but it is already linked to my old PS3 account and I don't remember the login to the account.

  • Visitor
  • I want to link my Spotify account with the PS4, but it is already linked to my old PS3 account and I don't remember the login to the account.  
  • Elena
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution from Premium to family

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • ArabellaMerk
  • Casual Listener
  • 282 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 282 Views
  • 3 replies
  • 0 likes

Help with changing my Email

Standard (i think that's what it is called.)PremiumUS I use Spotify on my phone, laptop, ps4, google home, and anything else I am not entirely sure. But I doubt that this is My Question or Issue Hi! I had two different accounts, one on my school gmai...

  • Visitor
  •   Standard (i think that's what it is called.) Premium US   I use Spotify on my phone, laptop, ps4, google home, and anything else I am not entirely sure. But I doubt that this is&nbsp...
  • Maxim
  • Spotify Star
  • 312 Views
  • 1 replies
  • 0 likes
  • Account
  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution Email doesnt exist when logging in. Is taken when trying to sign up.

So im trying to log in with en email i normally use and its giving me an error message saying that email isnt associated with spotify. So i go to sign up instead and it tells me that email is already taken. What can i do to fix this.

  • Visitor
  • So im trying to log in with en email i normally use and its giving me an error message saying that email isnt associated with spotify. So i go to sign up instead and it tells me that email is already...
  • Elena
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • Account
  • 303 Views
  • 1 replies
  • 0 likes

My kid had a premium plan i was paying for. Changed to family. Will i be charged for premium?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • Account
  • 260 Views
  • 1 replies
  • 0 likes

gift cards

PlanPremiumCountryUSDeviceLap TopOperating SystemWindows 10 My Question or IssueI entered my credit card for $9.99 for three months.I went ahead and got myself two gift cards with cash because I want to pay ahead for the following months after my fre...

  • Newbie
  • Plan Premium Country US Device Lap Top Operating System Windows 10   My Question or Issue I entered my credit card for $9.99 for three months. I went ahead and got myself two gift car...
  • Billy-J
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
  • 305 Views
  • 1 replies
  • 0 likes

Not able to transfer account email to different email connected to deleted account

I had an account with one email (for example, A) connected to it, and I deleted that account. Now, with my active account, it is not allowing me to change the email with the current account (B) to the other email (A).Whenever I try and edit it on the...

  • Visitor
  • I had an account with one email (for example, A) connected to it, and I deleted that account. Now, with my active account, it is not allowing me to change the email with the current account (B) to th...
  • Billy-J
  • Spotify Star
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I unlink my spotify from an unknown PSN account?

PlanStudent premiumCountryUSADevicePS4My Question or IssueHowdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotify playstation app onto my ps4, logged in, listened to some tunes, and th...

  • Casual Listener
  • Plan Student premium Country USA Device PS4 My Question or Issue Howdy, I've seen this issue on here but nothing exactly like the problem i'm having. A while ago I downloaded the spotif...
  • Elena
  • Moderator
  • 1687 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 1687 Views
  • 3 replies
  • 0 likes

Superuser Contribution Complicated account

Hello ı bought premium from my account but ı gave error while connecting to facebook account. Then ı signed out . I was unable to login to this account because the usarname is mixed so i got into the facebook account and ı can't acces the premium acc...

  • Visitor
  • Hello ı bought premium from my account but ı gave error while connecting to facebook account. Then ı signed out . I was unable to login to this account because the usarname is mixed so i got into the...
  • Elena
  • Moderator
  • 437 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 437 Views
  • 1 replies
  • 0 likes

Solved!! Email erhalt bei Konto Schließung

Wenn ich ein Konto schließen lasse, wird dann die Email wieder frei? Also kann man sie dann wieder verwenden? Hab nämlich 2 Accounts. Den einen mit richtigen Benutzernamen und den anderen mit richtiger Email. Dadurch dass man den Benutzernamen nicht ...

  • Visitor
  • Wenn ich ein Konto schließen lasse, wird dann die Email wieder frei?  Also kann man sie dann wieder verwenden?  Hab nämlich 2 Accounts. Den einen mit richtigen Benutzernamen und den ander...
  • Maxim
  • Spotify Star
  • 440 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 440 Views
  • 1 replies
  • 0 likes

Solved!! Why did spotify stop merging artist and user accounts?

PlanPremiumCountry DeviceLaptop MSI GL65Operating SystemWindows 10 My Question or Issue So, Spotify stopped merging accounts. So my friends have to follow both my accounts (user and artist). How do you manage playlists? will this merging feature be b...

  • Regular
  • Plan Premium Country   Device Laptop MSI GL65 Operating System Windows 10   My Question or Issue   So, Spotify stopped merging accounts. So my friends have to follow both my...
  • Maxim
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Account
  • 204 Views
  • 1 replies
  • 0 likes