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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

283960 Views

529 replies

34 likes

Account
Free
  • 283960 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13562 Views

6 replies

11 likes

Security
  • 13562 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

539094 Views

990 replies

114 likes

Account
  • 539094 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129496 Views

74 replies

12 likes

Account
Login
Premium
  • 129496 Views
  • 74 replies
  • 12 likes

Duo Plan - Address Change

PlanFree/Premium (Duo)CountryUnited States/JapanDevice(iPhone 11)My Question or IssueI am in the military, stationed in Japan. The address for the primary account is in the United States, but my wife's account is for Japan and I do not have the optio...

Visitor

Plan Free/Premium (Duo) Country United States/Japan Device (iPhone 11) My Question or Issue I am in the military, stationed in Japan. The address for the primary account is in the United State...

Maxim

Spotify Star

503 Views

1 replies

0 likes

Account
  • 503 Views
  • 1 replies
  • 0 likes

PSN Password.

This might be a little confusing. I signed up for Spotify on my PlayStation network account and everything was working fine; the Spotify connect worked and I could control the music with my tablet. I got a new PS4 and downloaded Spotify to it and for...

Casual Listener

This might be a little confusing. I signed up for Spotify on my PlayStation network account and everything was working fine; the Spotify connect worked and I could control the music with my tablet. I...

Bodybag359

Newbie

2126 Views

5 replies

0 likes

Account
Login
  • 2126 Views
  • 5 replies
  • 0 likes

listen to offline music on 3 devices | phone broke

i got spotify premium, so i'm able to hear playlists offline on 3 different devices, no? Now my old phone is broken and I get a new one soon, is it possible to have access to offline music on spotify on the new phone although i was registered on spot...

Newbie

i got spotify premium, so i'm able to hear playlists offline on 3 different devices, no? Now my old phone is broken and I get a new one soon, is it possible to have access to offline music on spotify...

temores3180

Newbie

306 Views

2 replies

0 likes

Premium
  • 306 Views
  • 2 replies
  • 0 likes

Superuser Contribution Random person playing their playlist on my account

Recently on our family plan there's been a seemingly random person connected to our family account who is playing their own playlist on a speaker that is one we don't own and I can't see how this is possible or how to kick them out. I've seen various...

Casual Listener

Recently on our family plan there's been a seemingly random person connected to our family account who is playing their own playlist on a speaker that is one we don't own and I can't see how this is ...

AlejaR

Moderator

2332 Views

3 replies

0 likes

Security
  • 2332 Views
  • 3 replies
  • 0 likes

validation 2 stages

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to hack. I would like to set up validation in 2 stages....

Visitor

I have pb with spotify password. I used to receive a notification by email about connection early in the morning from russia (not me, I'm french). I changed 2 times password. It seems people try to h...

BabyEcho0_YT

Roadie

206 Views

1 replies

0 likes

  • 206 Views
  • 1 replies
  • 0 likes

Olá bom dia, sou assinante premium, através do e-mail geovanaa@lbv.org e

a mais ou menos 20 dias o aplicativo derrubou minha conexão, não consigo logar, fica indicando erro de senha ou de e-mail. Quando peço para redefinir a senha não recebo os e-mails. O fato que preciso de uma solução.

Visitor

a mais ou menos 20 dias o aplicativo derrubou minha conexão, não consigo logar, fica indicando erro de senha ou de e-mail. Quando peço para redefinir a senha não recebo os e-mails. O fato que preciso...

Bittencourt

Spotify Star

203 Views

1 replies

0 likes

  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution A device uses my spotify account

A device uses my spotify account and when I launch a piece of music the device starts using it, I want help with how can I log it out.?

Visitor

A device uses my spotify account and when I launch a piece of music the device starts using it, I want help with how can I log it out.?

Yordan

Moderator

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Specific tracks do not start to play

We have one family member who used to listen to audio books. Suddenly they are not working on _any_ device or browser anymore. All other accounts play them perfectly fine.Looking at the network tab in the browser I can see that especially for those t...

Casual Listener

We have one family member who used to listen to audio books. Suddenly they are not working on _any_ device or browser anymore. All other accounts play them perfectly fine. Looking at the network tab...

MihailY

Moderator

270 Views

3 replies

0 likes

  • 270 Views
  • 3 replies
  • 0 likes

The email I used for Spotify was deleted, and I want to close my account

I have a Spotify account. I do not use it, and I can log into this account, but the email I used for this account was deleted, and I cannot get that email back. I want to close my account. What should I do?

Visitor

I have a Spotify account. I do not use it, and I can log into this account, but the email I used for this account was deleted, and I cannot get that email back. I want to close my account. What shoul...

Prague

Community Legend

741 Views

1 replies

1 likes

  • 741 Views
  • 1 replies
  • 1 likes

홈페이지 음악삽입

스포티파이에 등록된 노래를 홈페이지에 삽입하고 싶습니다. 비영리 단체이기 때문에 수익을 창출하거나 광고에 사용하는 것은 아닙니다.

Visitor

스포티파이에 등록된 노래를 홈페이지에 삽입하고 싶습니다. 비영리 단체이기 때문에 수익을 창출하거나 광고에 사용하는 것은 아닙니다.

Prague

Community Legend

713 Views

1 replies

1 likes

  • 713 Views
  • 1 replies
  • 1 likes

My daughter cannot remember the email or password for her account. Help!

My child has a premium account but cannot remember what email she used not the password. I am still being charged $10.69 each month and cannot access the account. Any advise?

Visitor

My child has a premium account but cannot remember what email she used not the password. I am still being charged $10.69 each month and cannot access the account. Any advise?

Prague

Community Legend

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Solved!! My icon and banner are different on iphone then on desktop (artist account)

On computer, it is the intended artist art/banner, while on Iphone, it is the art of one of my songs. HELP ME! Thanks!

Casual Listener

On computer, it is the intended artist art/banner, while on Iphone, it is the art of one of my songs. HELP ME! Thanks!

Prague

Community Legend

3803 Views

3 replies

1 likes

  • 3803 Views
  • 3 replies
  • 1 likes

Switching phones/logins for Duo partner (not master account)?

Hi all,My husband and I have a Duo account, of which I am the controller. When he originally joined the Duo account, he used a Facebook Login which no longer exists, coupled to an email which has since closed (signed up in college). He is now trying ...

Visitor

Hi all, My husband and I have a Duo account, of which I am the controller. When he originally joined the Duo account, he used a Facebook Login which no longer exists, coupled to an email which has s...

Prague

Community Legend

2199 Views

1 replies

1 likes

  • 2199 Views
  • 1 replies
  • 1 likes

How can I change my podcast account?

I recently created my podcast account and added my RSS feed. I work with a partner who'd also like access to the dashboard. I can't find an option to add his email/account to the dashboard, and since I've created my podcast account using my personal ...

Visitor

I recently created my podcast account and added my RSS feed. I work with a partner who'd also like access to the dashboard. I can't find an option to add his email/account to the dashboard, and since...

Emcjune30

Visitor

5951 Views

2 replies

4 likes

Account
Other
  • 5951 Views
  • 2 replies
  • 4 likes

Superuser Contribution I can't login to my account! Please help.

Hi Spotify, I need help accessing my account. I currently have it linked to facebook and I already went through the basic FAQ guidelines already, when I click on forget password, type in the mail address linked to my spotify account will not fetch an...

Visitor

Hi Spotify,   I need help accessing my account. I currently have it linked to facebook and I already went through the basic FAQ guidelines already, when I click on forget password, type in the...

BabyEcho0_YT

Roadie

619 Views

2 replies

0 likes

Account
Login
  • 619 Views
  • 2 replies
  • 0 likes

Superuser Contribution Account keeps getting suspended and I am not doing anything wrong

This is the third time in the past year and a half that I am waking up to my account being shut off for violating TOS, and I don't know how to stop it. I am not sharing my account, making illegal copies of anything, or anything else. It is getting re...

Regular

This is the third time in the past year and a half that I am waking up to my account being shut off for violating TOS, and I don't know how to stop it. I am not sharing my account, making illegal cop...

MCA94

Gig Goer

1058 Views

5 replies

0 likes

  • 1058 Views
  • 5 replies
  • 0 likes

Can’t update email due to errors

I deleted an old account that is connected with my current email and I waited two weeks for it to permanently disable and delete and when I tried to add the email to current Spotify account it said that my email was already taken and so I tried to lo...

Visitor

I deleted an old account that is connected with my current email and I waited two weeks for it to permanently disable and delete and when I tried to add the email to current Spotify account it said t...

Maxim

Spotify Star

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Did I just waste money buying a Spotify giftcard bc I have a family acct?

Why in the world isn't my spotify giftcard able to be applied to my family premium account? It's the SAME money?Is my only option to delete my account and create multiple accounts with the giftcard? It sounds pretty ridiculous.It's MONEY that I PAID ...

Casual Listener

Why in the world isn't my spotify giftcard able to be applied to my family premium account? It's the SAME money? Is my only option to delete my account and create multiple accounts with the giftca...

Maxim

Spotify Star

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes