Get help with logging in, passwords, and account settings.
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...
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PlanFreeCountryBelgiumDevice(iPhone 11 Pro Max)Operating System(iOS 13.1) My Question or IssueHi SpotifyI have been using Spotify for free for a few months now and would love to upgrade to a premium account. Since I am a student I want to upgrade to ...
PlanPremiumCountryCanadaDeviceiPhone 6Operating SystemiOS 12.4.3 My Question or IssueI was supposed to have three months free when I upgraded to the premium account , but it’s now been two facturation and non of them have been refunded, and they aren...
PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...
PlanPremiumCountryIrelandDeviceS10+ / Windows 10Operating SystemWin 10 latest, and latest Android My Question or Issue I recently had a chat with an agent George E about this issue. The following playlists keep appearing on my account with no interac...
PlanPremiumCountryFinlandDeviceiPhone XS/desktopOperating SystemiOS 10.Windows 10 My Question or Issue Okay so I have a little problem. I updated the email on my Facebook account and deleted the one I had there originally (I made my Spotify account v...
Recently I noticed my Spotify is being played on various devices that I never seen before. Unfortunately, Spotify doesn't have location history nor the two step authentication. That leaves me with mysterious of who are those people using my account. ...
On the Premium Family plan - always been charged once per month since I started - this month, 2 charges and a message in my account saying payments have failed and I should add a payment method. Is there an official contact for spotify payments probl...
so i wanted to upload a playlist to playlist exchange but the uri keeps coming up as invalid. I read that you should try putting your username in first so tried that but it still didn't work. i then read that if your user name has a fullstop in it yo...
PremiumCountry: Bulgaria Operating System - Android Oreo, Windows 10,etc. My Question or IssueHello, dear Spotify helpers!A member of my family plan has been disabled from his Facebook profile... for no obvious reason, we are still waiting for an off...
PlanPremiumCountrySouth Africa (ZA)Device(Macbook Air 2015(ish), iPhone 7)Operating System(MacOS 10.14.6, iOS.) My Question or IssueI was / am unable to download music on Spotify on my MacBook Air. In trying to fix this issue I went to my account set...
PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...
Hello, i just started up my spotify again, but suddenly around 18 of my friends just dissapeared from the activity feed even though they were all there just a few hours ago. Anyone know whats up? It's a shame because it's a good way of discovering ne...
There's someone using my account, because I can see recently played tracks I haven't listened to. How can I check the login register, to check where do they connect from and try to understand what's going on?Thanks.
Hi,The title says it all.The thing is that I can't access my old community account since my old Spotify got closed and because of that I can't close my old community account myself.My old account name is "Lantha" (without the underscore at the end)Th...
My Question or IssueSo I had a regular Spotify account that was originally just linked to my email and I recently got Facebook and wanted to link them up so I followed the instructions on here to link it up using my phone. Facebook said it was connec...
PlanPremiumCountryUSA Device(Samsung Galaxy 8, Macbook Pro)Operating System(whatever the latest is) My Question or IssueMy Spotify account that I've had for at least 5 years stopped working on 11/25 - it was working fine up to 11/24. I cannot login. ...
PlanFree/PremiumCountryUnited StatesDeviceiPhone XOperating SystemiOS 10 My Question or IssueHi, I am a college student and I was on the student discount. I looked at my bank account one day and it said I was getting charged $14.99 for Spotify a mont...
Plan - Premium DuoCountry - BrazilMy Question or IssueWhen I send the link (from my HP Notebook) to my wife's whatsapp with the invitation to her joining my Premium Duo Plan and she clicks the link the answer is:"You’re already subscribed to Premium ...
CountryDE/GERDeviceanyOperating Systemany My Question or IssueMeine Landeseinstellung lässt sich nicht ändern. Egal ob ich es mit der Zahlungsmöglichkeit versuche oder via Profileinstellung.Ich habe mein niederländisches Konto eingetragen, weil es me...
PlanPremiumCountry USA Device(iPhone 8, , Macbook Pro late 2016)Operating System ios, windows 11 pro how do you keep spotify from auto logging on?. i turned off the auto log on feature in the advance settings but the damm thing still keeps logging on...