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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 171 Views
  • 0 replies
  • 5 likes
  • Security
  • 171 Views
  • 0 replies
  • 5 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • CeliMaga
  • Casual Listener
  • 434062 Views
  • 967 replies
  • 108 likes
  • Account
  • 434062 Views
  • 967 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1192616 Views
  • 119 replies
  • 116 likes
  • Account
  • 1192616 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 105972 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 105972 Views
  • 70 replies
  • 11 likes

Solved!!Superuser Contribution Cannot change my e-mail nor my password

My Question or IssueMy first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago. I realised I should change it to my proper e-mail address, but I've forgotten...

  • Newbie
  • My Question or Issue My first e-mail addres was from a very old unstable, unsafe e-mail service provider, which I used for registrartion to my Spotify account few years ago.   I realised I sh...
  • Elena
  • Moderator
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song is much quieter than other songs (Turncoat by Anti-flag)

Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a one time thing because I've noticed this many times ...

  • Casual Listener
  • Alright so, I was trying to do an Anti-flag discography run and I noticed that Turncoat is significantly quieter than their other songs and other songs not by Anti-flag themselves. It wasn't just a o...
  • Elena
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • Other
  • 246 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Username is a bunch of numbers & letters

PlanPremiumOperating SystemWindows 10 My Question or IssueSince a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can still listen to music and so but some features, like updates of the ...

  • Casual Listener
  • Plan Premium Operating System Windows 10   My Question or Issue Since a few weeks ago my username in Spotify appears only as numbers and letters instead of my facebook profile name. I can ...
  • Vasil
  • Moderator
  • 2388 Views
  • 8 replies
  • 0 likes
  • Desktop
  • 2388 Views
  • 8 replies
  • 0 likes

Superuser Contribution Difficulty using the app

Again and again showing try again later and songs are not opening playlist is showing empty

  • Visitor
  • Again and again showing try again later and songs are not opening playlist is showing empty  
  • OscarDC
  • Moderator
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cobro doble a mi tarjeta de Crédito

Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium Familiar. No tengo iniciada sesión con otra cuenta, nadie de ...

  • Visitor
  • Buen día, por favor quisiera soporte para el problema que tengo con mi cuenta de Spotify. Es la 3er vez que me cobran doble en el mismo mes en mi tarjeta de crédito por el servicio premium ...
  • Kiril
  • Moderator
  • 259 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Username turned into a number while login in with email (not Facebook)

PlanPremiumCountrySpainDeviceWindows 10 LaptopOperating System Windows 10 My Question or IssueWhen trying to log in to Spotify Web Player in a new laptop (with email, not Facebook or anything else) I couldn't remember the password, so had to recover ...

  • Visitor
  • Plan Premium Country Spain Device Windows 10 Laptop Operating System  Windows 10   My Question or Issue When trying to log in to Spotify Web Player in a new laptop (with email, no...
  • Vasil
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • Account
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution No ads on Spotify

So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it says to change my form of payment and to hold onto pr...

  • Visitor
  • So I had got the free month of spotify premium this month and it ended on the 16th August. I had cancelled the subscription but I still don't seem to have ads back. Whenever I load onto the app it sa...
  • Vasil
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment failed but can't sign in to update!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy payment failed and I can no longer sign in with my email or username to update my payment ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My paym...
  • Vasil
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 206 Views
  • 1 replies
  • 0 likes

wrong premium

By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?

  • Newbie
  • By mistake I paid for Premium Duo, but I do not want to use it. Is there any chance to change now the subscribe to simple Premium as earlier and get the remaining money back?
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

How to get block a device so it cant use spotify.

So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a lesson. Problem is is that her phone is a device c...

  • Visitor
  • So, my bestfriend is hogging my spotify. I'm finally standing up to her since it is MY SPOTIFY and she wouldn't let me have it for the 5 MINUTE DRIVE BACK HOME. So, naturally I'm going to teach her a...
  • Maxim
  • Spotify Star
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Solved!! Family account - Can't add a new one

PlanPremiumCountryMaltaDevicePCOperating SystemWin11 My Question or IssueHi ! My GF recently moved from UAE to Malta. I'm trying to add her to my Family Plan, but despite her living under the same roof as me, it keeps saying that she's from another c...

  • Casual Listener
  • Plan Premium Country Malta Device PC Operating System Win11   My Question or Issue Hi !    My GF recently moved from UAE to Malta.  I'm trying to add her to my Family...
  • Maxim
  • Spotify Star
  • 384 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 384 Views
  • 5 replies
  • 0 likes

Problems with Registration

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI deleted my old account and now i want to make a new account with the same email but it does...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I delet...
  • Maxim
  • Spotify Star
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! No longer worth it

The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work. Then, my card expired and now I got charged €12 per month for duo without even being asked. And the solo plan is now €10, which for...

  • Newbie
  • The app subscription via phone charged me €5 per month. It was alright paying that much to listen to music after work.   Then, my card expired and now I got charged €12 per month for duo witho...
  • Maxim
  • Spotify Star
  • 371 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 371 Views
  • 1 replies
  • 0 likes

link email to my account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI had two spotify accounts, one registered in the mobile number and the other in the email, I...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I had t...
  • Maxim
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • Account
  • 247 Views
  • 1 replies
  • 0 likes

Can't connect Spotify to Discord

PlanPremiumCountryNetherlandsDevicePC and PhoneOperating SystemAndroid & Windows 11 My Question or IssueSo a few days ago my Spotify wouldn't show what I was listening to on Discord, so I removed my account off of the connections. Which I did a coupl...

  • Casual Listener
  • Plan Premium Country Netherlands Device PC and Phone Operating System Android & Windows 11   My Question or Issue So a few days ago my Spotify wouldn't show what I was listening ...
  • Maxim
  • Spotify Star
  • 2076 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Other
    Premium
  • 2076 Views
  • 3 replies
  • 1 likes

Superuser Contribution Premium family - how do I find my family members Spotify username?

PlanPremium familyCountry ukDeviceSamsung Galaxy 9 My Question or IssueHi,How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their username anywhere.Thanks

  • Regular
  • Plan Premium family Country uk Device Samsung Galaxy 9   My Question or Issue Hi, How can I add my family members, from my family subscription, as a Spotify friend? As I can't find their...
  • OscarDC
  • Moderator
  • 50420 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 50420 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Spotify] Spotify on Different Android Devices with Same login id.

PlanFreeCountryIndiaDeviceredmi note 8 pro, redmi 10Operating SystemAndroid 11 My Question or IssueI tried to sign in Spotify with same accounts on different devices, I found that when I am playing a song in one device let's say it Device1, (other de...

  • Casual Listener
  • Plan Free Country India Device redmi note 8 pro, redmi 10 Operating System Android 11   My Question or Issue I tried to sign in Spotify with same accounts on different devices, I found...
  • Shrutiojha
  • Casual Listener
  • 289 Views
  • 2 replies
  • 0 likes
  • Other
  • 289 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Family Change

I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?

  • Casual Listener
  • I've just upgraded to Spotify Family for four additional users, but now want to downgrade that to just three additional users. Can anyone tell me how I do this?
  • Dian
  • Spotify Legend
  • 11711 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 11711 Views
  • 11 replies
  • 0 likes

Superuser Contribution Artists.spotify.com phone app works, but computer browser login hangs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi, I see that others have similar issues but I don't think they are the same. On my Android ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, I s...
  • Dian
  • Spotify Legend
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Superuser Contribution Subscription went from premium to free...?

Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing changes. It's the same on my phone and desktop. So why ...

  • Regular
  • Hi, this is weird. I've been on Spotify for many years now, on a premium subscription. Now suddenly, they changed to 'free' without any notice before. I tried logging out & in again, but nothing ...
  • Dian
  • Spotify Legend
  • 371 Views
  • 3 replies
  • 0 likes
  • Account
    Subscription
  • 371 Views
  • 3 replies
  • 0 likes