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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Music Fan
  • 236263 Views
  • 739 replies
  • 74 likes
  • Account
  • 236263 Views
  • 739 replies
  • 74 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120830 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120830 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66304 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66304 Views
  • 61 replies
  • 8 likes

Profile Picture QR-Codes

Hi.i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait?i also tried reinstalling and restarting the phone.   

6ACC9FA9-7B6D-4FC6-8CA9-B3B846103F25.jpeg E07D7FF2-83C6-4A60-AA56-690A5E1A1622.jpeg
  • Visitor
  • Hi. i changed my profile picture and my name but when I want to share my QR-Code picture, the profile picture and name stay the same. Is this a bug or do I just have to wait? i also tried reinstall...
  • TaTHEj
  • Composer
  • 1291 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1291 Views
  • 1 replies
  • 0 likes

Superuser Contribution detected suspicious activity

PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy 9Operating Systemandroid v9 My Question or Issuetoday i received a email stating that due to suspicious activity i had to reset my password.i want to know what activity was demed suspicous because i w...

  • Regular
  • Plan Premium Country Switzerland Device Samsung Galaxy 9 Operating System android v9   My Question or Issue today i received a email stating that due to suspicious activity i had to re...
  • krix0cris
  • Regular
  • 9120 Views
  • 8 replies
  • 0 likes
  • Account
    Security
  • 9120 Views
  • 8 replies
  • 0 likes

Suspicious login to my account multiple times

Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one.After few days it happened again from the same country so...

  • Regular
  • Hi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the password with an unique one. Afte...
  • EthanS1
  • Community Legend
  • 1059 Views
  • 2 replies
  • 0 likes
  • 1059 Views
  • 2 replies
  • 0 likes

Superuser Contribution Suspicious login to my accont multiple times

PlanFreeCountryItalyDeviceXiaomi mi9Operating SystemWindows 10 My Question or IssueHi, some days ago I received an email that someone logged in my account from another country. The first thing that I did was log off from all devices and change the pa...

  • Regular
  • Plan Free Country Italy Device Xiaomi mi9 Operating System Windows 10   My Question or Issue Hi, some days ago I received an email that someone logged in my account from another countr...
  • Elena
  • Moderator
  • 950 Views
  • 8 replies
  • 0 likes
  • Account
  • 950 Views
  • 8 replies
  • 0 likes

18app

Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare una soluzione. *Community Rock Star edit - removed persona...

  • Visitor
  • Dopo aver richiesto l'account premium per 6 mesi , tramite 18app, ed aver riscattato il codice richiesto (REMOVED) l'account non è passato a premium bensì è rimasto free, non riesco a trovare un...
  • OneByBoo
  • Community Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • Premium
  • 342 Views
  • 1 replies
  • 0 likes

Log In Issues & Premium trial not recognised

PlanPremiumCountryUKDeviceHP desktop & Samsung Galaxy 8 Operating SystemWindows 10 My Question or IssueI recently signed up for Premium and recieved email confirming trial period. First "log-in" worked fine but 24 hours later when I tried to log in I...

  • Visitor
  • Plan Premium Country UK Device HP desktop & Samsung Galaxy 8  Operating System Windows 10   My Question or Issue I recently signed up for Premium and recieved email confirming...
  • OneByBoo
  • Community Legend
  • 217 Views
  • 1 replies
  • 0 likes
  • Login
  • 217 Views
  • 1 replies
  • 0 likes

Logged me out

My Question or Issue Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I tried resetting my password and then logged in, but it created a new ...

  • Casual Listener
  •   My Question or Issue   Two days ago I was suddenly logged out of my account on my computer and phone. I tried logging back in with my normal email and password, but it didn't work. I t...
  • OneByBoo
  • Community Legend
  • 382 Views
  • 3 replies
  • 0 likes
  • Account
  • 382 Views
  • 3 replies
  • 0 likes

My playlist keeps disappearing

Plan: PremiumCountry: Philippines Device: Samsung Galaxy S20 Ultra, HP Laptop)Operating System: Android 10, Windows 10 My Question or Issue:I have several playlists downloaded on my phone and laptop and then just one day they all disappeared on both ...

  • Visitor
  • Plan: Premium Country: Philippines   Device: Samsung Galaxy S20 Ultra, HP Laptop) Operating System: Android 10, Windows 10   My Question or Issue: I have several playl...
  • OneByBoo
  • Community Legend
  • 1846 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 1846 Views
  • 1 replies
  • 0 likes

Solved!! HELP: I have 3 artist accounts (all different songs) created by 3 different distributors.

PlanSpotify for ArtistCountrySingaporeDeviceLenovoOperating SystemWindows My Question or Issue My issue: I am a Mandopop singer. I launched my 1st EP in 2017 under Artist ID "SiaYeun Tay 郑夏韵" under distributor #1。 When I launched my new single on 27-...

  • Casual Listener
  • Plan Spotify for Artist Country Singapore Device Lenovo Operating System Windows   My Question or Issue   My issue:  I am a Mandopop singer. I launched my 1st EP in 2017 un...
  • YeunSG1711
  • Casual Listener
  • 680 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 680 Views
  • 2 replies
  • 0 likes

Family Plan - Member access

I have 4 family members on my Spotify Premium. My daughter just got a new phone and can't log in to her Spotify account. She doesn't remember if she was required to set up an email/username/password. Is there a way to check for any of this info? Or d...

  • Casual Listener
  • I have 4 family members on my Spotify Premium.  My daughter just got a new phone and can't log in to her Spotify account.  She doesn't remember if she was required to set up an email/userna...
  • EthanS1
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 389 Views
  • 1 replies
  • 0 likes

account

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei recently got ahold of tech support because i was loosing artists tbat i kept following. She...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i recen...
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

How do I change my Spotify profile name?

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI want to connect my Facebook account so I can see my friends activity etc. All this, but I do not want my name to be provided, I want to customize it while being logged ...

  • Visitor
  • Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue I want to connect my Facebook account so I can see my friends activity etc. All this, but I do...
  • Emilia_8
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • Account
  • 197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium account and artist profile

Hi guysI just got a premium account (april 2020):webproAs i can see, i can find myself by typing the username in the search bar.But i cannot find my artist profile, which has been verified ?The Eighties Are BackThe first song is set to be released on...

  • Casual Listener
  • Hi guys I just got a premium account (april 2020): webpro As i can see, i can find myself by typing the username in the search bar. But i cannot find my artist profile, which has been verified ? ...
  • Mario
  • Spotify Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • Account
  • 226 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete all account history

PlanPremiumCountryUnited Kingdom DeviceSamsung Galaxy 8, Windows 10)Operating System(Android, Windows 10) My Question or IssueIs it possible to delete my entire account history? I no longer want my current recommendations and history from previous ye...

  • Visitor
  • Plan Premium Country United Kingdom   Device Samsung Galaxy 8, Windows 10) Operating System (Android, Windows 10)   My Question or Issue Is it possible to delete my entire accoun...
  • Mario
  • Spotify Legend
  • 289 Views
  • 3 replies
  • 0 likes
  • Account
  • 289 Views
  • 3 replies
  • 0 likes

Cant obtain student premium with new account

My Question or Issue I was using my father's email for my spotify account while using the student premium but he decided to close his account. I opened my own account but I'm not able to use the student premium do you saying I already redeemed it. Wh...

  • Visitor
  • My Question or Issue   I was using my father's email for my spotify account while using the student premium but he decided to close his account. I opened my own account but I'm not able to use...
  • OneByBoo
  • Community Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
  • 222 Views
  • 1 replies
  • 0 likes

Reset Password

I cannot reset my password since I am not receiving any email from spotify on how to do so. I have checked my junk and spam folders as well.

  • Visitor
  • I cannot reset my password since I am not receiving any email from spotify on how to do so. I have checked my junk and spam folders as well. 😞  
  • OneByBoo
  • Community Legend
  • 256 Views
  • 1 replies
  • 0 likes
  • Account
  • 256 Views
  • 1 replies
  • 0 likes

Trouble logging in, cant find account?

I logged out of spotify from my phone on the app and tried logging back in but when i did everything was gone, I tried different emails maybe i made another account that i forgot about but none of my other emails work. I am still logged into spotify ...

  • Visitor
  • I logged out of spotify from my phone on the app and tried logging back in but when i did everything was gone, I tried different emails maybe i made another account that i forgot about but none of my...
  • OneByBoo
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Account
  • 185 Views
  • 1 replies
  • 0 likes

Can log in on website but not in the app

PlanFreeCountryPhilippines-US Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can log in on the Spotify website however when I’m trying to log in back in to the ap...

  • Casual Listener
  • Plan Free Country Philippines-US   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • OneByBoo
  • Community Legend
  • 288 Views
  • 3 replies
  • 0 likes
  • Login
  • 288 Views
  • 3 replies
  • 0 likes

Solved!! Account being hacked and used to listen to user's public playlist.

I'm really unsure what's going on. There are people logging into my account from different countries like the Netherlands, Egypt, and Vietnam and what I've noticed is that on the PC version of spotify, they'll use my account to listen to a public pla...

  • Casual Listener
  • I'm really unsure what's going on. There are people logging into my account from different countries like the Netherlands, Egypt, and Vietnam and what I've noticed is that on the PC version of spotif...
  • Keanu_C
  • Spotify Star
  • 437 Views
  • 3 replies
  • 1 likes
  • Account
    Free
  • 437 Views
  • 3 replies
  • 1 likes

Can I change my country without changing my payment method for Premium?

PlanPremiumCountryGermanyDeviceiPhone 7 My Question or IssueI made my account in the US but am currently living in Germany for a short period. I upgraded to Premium while in Germany but with an American card. A previous post says that with Premium I ...

  • Visitor
  • Plan Premium Country Germany Device iPhone 7   My Question or Issue I made my account in the US but am currently living in Germany for a short period. I upgraded to Premium while in Ger...
  • Keanu_C
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • Account
    Unlimited
  • 294 Views
  • 1 replies
  • 0 likes