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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8487 Views
  • 1 replies
  • 9 likes
  • Security
  • 8487 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Dessi
  • Moderator
  • 475777 Views
  • 978 replies
  • 111 likes
  • Account
  • 475777 Views
  • 978 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1208079 Views
  • 119 replies
  • 117 likes
  • Account
  • 1208079 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 119249 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 119249 Views
  • 72 replies
  • 12 likes

How do you clear a recommended public playlist or recently played playlist?

A public playlist on Spotify has taken over our Spotify account. It's called "Christmas Hits" (see link below). We played it over the holidays so it shows up as Recently Played. Now when we play music on our Echo Dots that playlist randomly takes ove...

  • Casual Listener
  • A public playlist on Spotify has taken over our Spotify account. It's called "Christmas Hits" (see link below). We played it over the holidays so it shows up as Recently Played. Now when we play mu...
  • Jose_M
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution I don't have a password nor email associated with my account

PlanFamily PremiumCountryBrazilDeviceMoto e7Operating SystemAndroid 10 My Question or IssueWhen I signed up I only used my phone number, now I'm trying to use Spotify on my laptop and I'm failing miserably, because I don't have email address and pass...

  • Visitor
  • Plan Family Premium Country Brazil Device Moto e7 Operating System Android 10   My Question or Issue When I signed up I only used my phone number, now I'm trying to use Spotify on my l...
  • Jose_M
  • Spotify Star
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
  • 219 Views
  • 1 replies
  • 0 likes

Solved!! i wish to download the songs urgently and willing to pay

i am on premium promotion free and i cannot download any songs.i am willing to pay to download the songs i like. please advise.

  • Visitor
  • i am on premium promotion free and i cannot download any songs. i am willing to pay to download the songs i like. please advise.
  • Jose_M
  • Spotify Star
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Buenos días, quiero preguntar si los pagos se pueden hacer anuales

Es decir no pagar la suscripción mes a mes sino en un solo pago realizar el pago de todo el año

  • Visitor
  • Es decir no pagar la suscripción mes a mes sino en un solo pago realizar el pago de todo el año
  • Jose_M
  • Spotify Star
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

E-mailadres

I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?I have already closed the free account. Country: Be...

  • Newbie
  • I had a free account and I have a premium account. Now I want to use the email address of the free account for my premium. But it says this email address already exists. How can I change this anyway?...
  • Jose_M
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Setting Live Events location to Charleston, SC permanently crashes Live Events page

Plan: PremiumCountry: USA DeviceiPhone 12 ProOperating SystemiOS 16.2 My Question or IssueOn the iOS Spotify app, if you set the location for live events to Charleston, SC from some previous city, the page does not update to display Live events in Ch...

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  • Music Fan
  • Plan: Premium Country: USA   Device iPhone 12 Pro Operating System iOS 16.2   My Question or Issue On the iOS Spotify app, if you set the location for live events to Charleston, ...
  • Jose_M
  • Spotify Star
  • 611 Views
  • 11 replies
  • 0 likes
  • Account
    Other
    Security
  • 611 Views
  • 11 replies
  • 0 likes

Solved!! Continued use of account by unknown user(s)

PlanPremium/duoCountryWales, uk DeviceSamsung s20 fe 5gOperating SystemAndroid My Question or Issue Apologies, I have searched the different threads and also spoken with spotify via twitter but the issue is still ongoing. So, at the beginning of Dece...

  • Casual Listener
  •   Plan Premium/duo Country Wales, uk   Device Samsung s20 fe 5g Operating System Android   My Question or Issue   Apologies, I have searched the different threads and...
  • Jose_M
  • Spotify Star
  • 629 Views
  • 5 replies
  • 0 likes
  • Security
  • 629 Views
  • 5 replies
  • 0 likes

Superuser Contribution says my email is connected to an account, but cant log in with that email

I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, but the login portal said no account exists with tha...

  • Visitor
  • I have a premium account, and I wanted to switch the email from an old one to a new one. However it says the new one already has a spotify account connected. I tried to log in using that new email, b...
  • Eni
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random songs and playlists play and are added

Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 random playlists have been liked and added to my lib...

  • Visitor
  • Today my songs would randomly get skipped to songs I've never heard before. Also, random songs would start playing out of nowhere after I've paused and put my phone away. Now that I look, almost 20 r...
  • Joan
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Hi I had to reset my phone and all ky apps and passwords but when I try to

I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.

  • Visitor
  • I have premium Spotify but when I tried to get into my account it wouldn't allow me? It's coming up as though I'm not a paying member? Can you please help me.  <removed sensitive info>
  • Luke
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Superuser Contribution United states doesn't show up on changing my country list

Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I have cancelled my premium, and attempted to change m...

  • Visitor
  • Hi, I really need help - I need to change my country from a European country to United States. However, when I attempt to do so, United States isn't even on the list of countries I can pick from. I h...
  • MihailY
  • Moderator
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution I receive the reset password email but "send" button is not working

PlanPremiumTurkey Device(iPhone 7, Macbook Pro 2020)Operating System(iOS 10) My Question or IssueI received the reset password email but when i use the link buttons are not working. How can I solve this problem?

  • Casual Listener
  •   Plan Premium Turkey   Device (iPhone 7, Macbook Pro 2020) Operating System (iOS 10)   My Question or Issue I received the reset password email but when i use the link butt...
  • Alex
  • Spotify Legend
  • 1309 Views
  • 4 replies
  • 0 likes
  • Login
  • 1309 Views
  • 4 replies
  • 0 likes

Solved!! How to separate my acct from another shared user on Duos premium

I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my playlist. How can i separate hers and mine and make i...

  • Casual Listener
  • I added my wife to my acct and she uses it in her tesla. When she turns hers on, I lose the connection on my device and have to boot her off to get it back. She also adds and deletes songs from my pl...
  • Jose_M
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • 550 Views
  • 1 replies
  • 0 likes

Charged too early

Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10 from me before I can even cancel my trial. In the ...

  • Newbie
  • Yesterday I checked my spotify account details to verify that I would be billed for premium on 03-20-2013, and after checking my balance today on 3-19-2013 I notice that Spotify has already taken $10...
  • ZoeyHyten
  • Visitor
  • 6160 Views
  • 14 replies
  • 0 likes
  • 6160 Views
  • 14 replies
  • 0 likes

playlist reset

How do you reset the shuffle on the playlist? Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again...please help!

  • Newbie
  • How do you reset the shuffle on the playlist?  Playlist only seems to play my most recent added songs, and not the others i added in the beginning...so i hear the same songs over and over again....
  • Statsall
  • Casual Listener
  • 21768 Views
  • 2 replies
  • 0 likes
  • 21768 Views
  • 2 replies
  • 0 likes

How do I get my home screen to update

When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play songs off of there. I have since delinked my Alexa severa...

  • Visitor
  • When I open the app the top six recently played playlists/albums hasn’t updated. This is the same for my jump back in. It started when I linked my amazon Alexa and now only updated when I play song...
  • Jose_M
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

My information disappeared but my account still exists. What I can do?

My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify

  • Visitor
  • My information, which includes my likes, my premium, my playlists have disappeared! Even the receipts don't show up, it's like I never used spotify
  • Jose_M
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Change contry needed but only 2 options

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jose_M
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
  • 167 Views
  • 1 replies
  • 0 likes

I'm getting charged twice for my Spotify. I had premium and switched to duo

I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.

  • Visitor
  • I had my Spotify premium for about 6 months, found out about duo and changed my account to duo. Now I'm am billed twice a month. At the beginning and the middle of each month.
  • Jose_M
  • Spotify Star
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes