Android to Apple. Now I can't connect because every known email address seems to be invalid

[Allamerican949]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue I recently switched from an Android phone to an Apple phone requiring my account to be reset. Unfortunately, every known email account that I use or used does not allow me to reset my account and I do not want to lose the settings I have enjoyed for the past 4 years. Is there a real person I can contact that will help me reconnect to my new phone?

[MihailY]

Hey @Allamerican949,

Thanks for reaching out.

Please note that switching between devices doesn't require creating a new account, so in order to access your old library, you simply need to log in your old account. If you can't remember the email address you've used and you still have your old Android device, you can find it in the app's settings. If you don't remember your password as well, you can reset it here.

If you don't have the device, you've tried all email addresses you can think of or don't have an email registered in your account, try logging in through Facebook using your Facebook credentials.

Let us know how it goes.