Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Big difference between follower count in artist profile and public profile. Why is this?
Hey @JasonPotter ,
Thanks for reaching out.
Since artist pages and user profiles aren't merged (anymore), the follower count can vary. 🙂
Hope this helps!
An explanation of sorts. But it still doesn't explain the variation, given that it's a single account. Monthly listeners are exactly the same, yet followers can differ by thousands.
Hey @JasonPotter ,
Thanks for getting back.
Now I'm a bit confused, as user profiles don't have a monthly listener count. The only counts that exist for user profiles are the followers and following count.
Artist profile
Public
Hey @JasonPotter,
Thanks for the screenshots.
Both screenshots show an artist page 🙂 The layout/design can look slightly different, depending on the platform you're using (e.g. Web Player, Desktop app, Mobile app).
You can visit your Spotify for Artists dashboard to find out the accurate number of followers of your artist page.
All these different layouts (on the same platform) are confusing and a **bleep** nonsense. When folk click Profile they see a dramatically reduced follower count - It's pointless for me to see the accurate number elsewhere.
I'm not having a go at you. 😁
It's all good, @JasonPotter!
If the follower count that you see within the Spotify app is drastically different from the one you see within Spotify for Artists, I recommend reaching out to their team so this can get looked into:
https://artists.spotify.com/contact
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…