Bug report: Mobile web won't let you enter full card number and can't access the regular web

[Zalzero]

I just changed banks and thus credit cards. I got a notification from Spotify that the withdrawal for my subscription failed.I pressed the link in the mail to update my card details. Unfortunately I came to a mobile version which only allows 13 digits when entering the card number. As the card number is 16 digits, I had to wait until I came to work and could use my Windoes computer to upgrade the card information.

As I see it there are two problems with this. first the apparent bug with the 13 digits. Second, it would be nice to be able to choose to run the regular web pages instead. I use a Samsung Galaxy Note 2, and I would prefer to use the regular web on that device, as my screen can handle it. I usually try to get away from mobile versions of web pages when possible.

[Marco]

Hey there!

I've moved your topic over here in the help section since it's a bug report and not really a feature request.

@Peter__ might want to take it from here. 😉

[Peter__]

This issue of not being able to enter enough digits has been previously reported, still not sure what causes it though - it's not just on mobile devices we have seen reports of the same thing on desktops too. 

As a handy tip, you should be able to request the desktop website using the corresponding option in Chrome on mobile devices. 

[Zalzero]

OK. Thanks for your answer. I guess I should try using Chrome as a browser when a site does not work with the regular browser then :).

[Sam]

@Zalzero How did you get on?