How do I change my email address?

[Melody]

Answer:

To change your email address:

1. Log in to your account page.
2. Click EDIT PROFILE.
3. Under Email, enter your new email address.
4. Confirm your password.
5. Click SAVE PROFILE.

And you're done! A confirmation email will be sent to both the old and new email address detailing the changes.

Another account is using my email address

If it’s possible you’ve already used your email address on another account, try using our password reset form to get access to that account.

If you believe someone else is using your email address, follow these steps to get in touch with us.

My email is no longer active. How can I reset my password?

If you've got an account which you no longer have access to (or its email address), you can create a new account here and check out this help article about how to transfer your content to the new account.

If you still have access to your account and know your password, you can update your email address in your account overview page.

If you don't know your password and have no access to the email anymore, and you're on Premium, the best way to get help is to contact our Customer Support team directly via this link.

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