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I have logged into correctly, clicked on unlimited option, chose Visa as payment option, clicked next and it says
"Sorry, wrong password"
I have logged in and out multiple times, used several browsers and still does not work.
please help
Now that happens to me. What did you do to fix it?
Having the same issue!
Managed to pay, or more exact uppload the settings for a new e-card (the old one had expired). This how I did it:
In the spotify program:
1. Click HELP-YOUR ACCOUNT
2. Choose "Sign up for Spotify unlimited"
3. Then I could change the old e-card with a new.
But Spotify haven't taken any money yet, so I still have Spotify Freee - a problem I share with I others I read in the forum. Perhaps it's because Spotify try to draw money from me once a mounth according to the old e-card. I can't find anywhere I can change that. If In find a solution I'll publish it here. If my hypotese is correct my account will upgrade within a mounth.
I am having the exact same issue and cannot upgrade my account. (Just in case the extra information is relevant, I am using a username and password, not a Facebook-linked account.)
Finally Spotify took the money and now I've Unlilited again. I didn´t do anything but wait. So if you have this problem:
1. MAke a new payment with your e-card.
2. Wait, maximum a month I presume.
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