Can I cancel in advance? How to remove card info?

[andjo]

Hi!

My daughter gave me money for Christmas to buy premium. I payed with my card and now I would like to remove (yes, really remove) my card info. I do not wish to have my card info stored online and I do not wish to continue my subscription after the three months she paid for. How do I proceed?

/Anders

[MattSuda]

Yes, you should be able to cancel in advance by singing into this page:

https://www.spotify.com/accounts/subscription/

There should be a cancel button

[andjo]

Thanks for your quick reply!

I went there but couldn't really tell if my subscription would be canceled immediately or after the three months payed. You wouldn't know for sure would you?

Do you know if the card info is removed automaticly when I cancel my subscription?

/Anders

[StuartW1996]

I'm also curious as to when the subscription would be cancelled, as I'm also in effectively the same situation. However, the receipt I received from Spotify in an email makes me think each month is paid separately, so cancelling now would end the subscription immediately. My receipt shows I've only been charged 99p for now.

[MattSuda · Accepted solution]

Usually it's cancelled immediately

[andjo]

And you don't know if and how I can remove my card info?

/Anders

[MattSuda]

I suggest you contact support and tell them you want them to remove your card info:

https://www.spotify.com/about-us/contact/contact-spotify-support/

[jenniferrivera]

Hi, I need some help please.. I want to cancel my suscription, I click manage my suscription but cant find the option cancel my suscription or something like that, update my details button is not working either..? 

[MattSuda]

@jenniferrivera 

Are you using the iPhone or iPad app?

You might have subscribed to premium through the iOS app.

To cancel your subscription, you need to cancel it from iTunes. You subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

[jenniferrivera]

Thank you very much!!!!!!!!! 🙂