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Can i pay with the same card another premium count? a promotional Premium count

Can i pay with the same card another premium count? a promotional Premium count

I try to get a promotional count for my GF, in this case 3 months for 1$ .. and i pay for it with my CC. A have used this promo in the past. I dont know why, but Spotify have discount to me, and dont get the premium count.. I try it again, and again discount me 1$ more, and again i dont get the premium promo, i dont know what happens, and i dont know where i can submit my claim and get my money back.. Please anyone can help me?

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3 Replies

Hey @GuilleSosa,

 

It's very likely just a pending charge if you haven't received a receipt from Spotify via Email: https://support.spotify.com/account_payment_help/managing_payments/pending-charges/

MaximSpotify Star
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Yes i understand... But.. i cant get the promo? in another count.. with the same card.. I do not understand why I can not get the promotion, if I am paying for another person in another independent Spotify account.

Because you cannot claim more than one offer using the same payment method.


Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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