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Can not delete paypal payment method

Can not delete paypal payment method

Hello!

 

i want to update my paypal payment method, so i want to remove the actual one.

 

In this page

https://www.spotify.com/es/account/subscription/

 

I choose to delete payment method, but in the mext page it says that my payment method is paypal

 

what can i do?

Reply
5 Replies

Hi, please could you link a new payment account (pp), then you can delete the old one. If that doesn't work, use this link to contact Spotify: Support Form

Just cancel your recurring payment in paypal in your paypal profile https://www.paypal.com/cgi-bin/customerprofileweb?cmd=_manage-paylist

It's a pity that Spotify is not very transparent about how to cancel a subscription/payment method

You'll be able to do it from you subscription page.

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Hi
I tried what you said, but for some reason, It won't change to "Remove payment method"... it's still charging me 99NOK a month. 
Im using VISA and not paypal tho... does that have anything to do with it? 

thanks

You would only be able to remove your payment method after your subscription is canceled, which is what it sounds like what you want to do in the first place. Pop over this way.

Airhorn Enthusiast

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