Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Hello,
I wanted to buy the 3 Months deal, I tried it like 4 times with my Paypal account but I've never got an e-mail that it worked. I'm waiting since 3 days but I think anything went wrong there.
Greets,
Falke
Hey,
I tried it in a different browser, cleared my Chrome cache and cookies and tried it in a incognito window and nothing worked.
Any ideas what I can try now?
Greets,
Falke
Hey again @FalkeFX!
Have you used this payment method to claim the offer or other offers in the past? Or have you had Premium subscription before?
@Neonknigh, hello! Because you've already used the same payment method to purchase the offer on your account, this is the reason you're unable to use it to get the same offer on your brother's account.
Hey,
Oh yeah, my sister payed for Premium with this Paypal account, allright thanks.
Can I pay with an other payment method to get this deal?
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…