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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vikost
  • Visitor
  • 223657 Views
  • 732 replies
  • 70 likes
  • Account
  • 223657 Views
  • 732 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112061 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112061 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58885 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58885 Views
  • 61 replies
  • 8 likes

Everything lost...

Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee

  • Newbie
  • Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee
  • Dreadlord
  • Community Legend
  • 86 Views
  • 1 replies
  • 0 likes
  • Account
  • 86 Views
  • 1 replies
  • 0 likes

Account compromisd, Spotify Family Subscription

I noticed that i had a new playlist in my playlists. I never subscribd to a family abo and dont know these people on the screenshot. I changed my Facbook Password. Please delete my Family Subscription.I want my Premium back.Please confirm that my acc...

  • Casual Listener
  • I noticed that i had a new playlist in my playlists.   I never subscribd to a family abo and dont know these people on the screenshot.   I changed my Facbook Password.   Ple...
  • luca0074
  • Casual Listener
  • 143 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 143 Views
  • 2 replies
  • 0 likes

Got charged for premium, but didn't receive the features? Please help

Hey, so for about 1 week or so I paid and "upgraded" from free to Spotify premium, but the case is it would't work and I tried every solution i could get on your website, but then i saw that i could get a trial in 7 days which I just did cause i need...

  • Newbie
  • Hey, so for about 1 week or so I paid and "upgraded" from free to Spotify premium, but the case is it would't work and I tried every solution i could get on your website, but then i saw that i could ...
  • osornios
  • Spotify Star
  • 701 Views
  • 20 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 701 Views
  • 20 replies
  • 0 likes

Premium won't work but still charges me

When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. It keeps telling me to upgrade to premium when it ha...

  • Newbie
  • When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. I...
  • Maxim
  • Spotify Star
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 90 Views
  • 1 replies
  • 0 likes

Can't cancel Spotify Premium subscription

I recently stopped my Spotify Premium subscription after a trial for three months. Soon after I cancelled my subscription, my account had changed back to Premium and I can't stop it. On the account page there is no possibility to 'cancel subscription...

  • Newbie
  • I recently stopped my Spotify Premium subscription after a trial for three months. Soon after I cancelled my subscription, my account had changed back to Premium and I can't stop it. On the account p...
  • osornios
  • Spotify Star
  • 290 Views
  • 5 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 290 Views
  • 5 replies
  • 0 likes

cancelled sub still runninjg-???

My spotify just took my cash from my bank while i had cancel my sub a month ago(i only payed for a month),and i checked that i cancelled my sub, and i did. STILL it took money and it dosnt even say that im subscribing on twitch, and i cant even find ...

  • Casual Listener
  • My spotify just took my cash from my bank while i had cancel my sub a month ago(i only payed for a month),and i checked that i cancelled my sub, and i did. STILL it took money and it dosnt even say t...
  • osornios
  • Spotify Star
  • 129 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 129 Views
  • 6 replies
  • 0 likes

Paying for premium without getting it?!

Hi everyone, I had Spotify Premium half a year ago, and then I didn't want it anymore. I therefore cancelled my subscription. The Problem: Now Spotify (Denmark) keeps withdrawing money for premium (99 DKK every month). I can't seem to find any way to...

  • Newbie
  • Hi everyone,   I had Spotify Premium half a year ago, and then I didn't want it anymore. I therefore cancelled my subscription.    The Problem: Now Spotify (Denmark) keeps withdraw...
  • Maxim
  • Spotify Star
  • 89 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 89 Views
  • 1 replies
  • 0 likes

Spotify premium down to free!!

Hi, i´m trying to contact some customer support, but right now i realized that it does not exist... so i´ll trying this way. 12 april i pay for my suscription of the month and everything was working just perfect, today i was listening my music and fr...

  • Casual Listener
  • Hi, i´m trying to contact some customer support, but right now i realized that it does not exist... so i´ll trying this way.   12 april i pay for my suscription of the month and everything was...
  • osornios
  • Spotify Star
  • 331 Views
  • 5 replies
  • 1 likes
  • Account
    Free
    Login
    Other
    Premium
    Subscription
  • 331 Views
  • 5 replies
  • 1 likes

Being charged twice a month

Hiya,I have been a premium member for a few months now but then I got unidays and changes my account to the discount student one. But I'm still being charged £9.99 but then also being charged the £4.99 as well.I don't know what to do to change and st...

  • Casual Listener
  • Hiya, I have been a premium member for a few months now but then I got unidays and changes my account to the discount student one. But I'm still being charged £9.99 but then also being charged the...
  • Maxim
  • Spotify Star
  • 149 Views
  • 5 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 149 Views
  • 5 replies
  • 0 likes

Can't play any more songs on my iPhone but I'm still connected to the Internet

Every time I go into my Spotify all the songs are blanked out like I'm not connected to he internet but I am. And when I try to connect my phone to my computer with Spotify it says on the computer that my device is premium user only?

  • Newbie
  • Every time I go into my Spotify all the songs are blanked out like I'm not connected to he internet but I am. And when I try to connect my phone to my computer with Spotify it says on the computer th...
  • gnovella16
  • Roadie
  • 65 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 65 Views
  • 1 replies
  • 0 likes

Change account name

Hello there! I'm sorry if there is already a subject out there with this problem, but would really appreciate some input from you lot.I used to share a spotify account with my partner and we named our account "Fabendomi" (to both our names).Since we ...

  • Newbie
  • Hello there!   I'm sorry if there is already a subject out there with this problem, but would really appreciate some input from you lot. I used to share a spotify account with my partner&nb...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • Account
  • 111 Views
  • 1 replies
  • 0 likes

Hacked premium account

Hello. Today someone changed the email and password of my spotify premium account. I got an email that my adress had been changed and I sent an email back but I haven't gotten any response yet. I was still able to get on the account using facebook lo...

  • Newbie
  • Hello.   Today someone changed the email and password of my spotify premium account. I got an email that my adress had been changed and I sent an email back but I haven't gotten any response y...
  • user-removed
  • Not applicable
  • 163 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 163 Views
  • 2 replies
  • 0 likes

My account is stolen.

Hi, It seems that my account has been stolen. They changed email and password information.I can only access throught facebook connect.It was a premium account. I want my account back, but I've tried to contact with spotify several times.... but no re...

  • Casual Listener
  • Hi,   It seems that my account has been stolen. T hey changed email and password information. I can only access throught facebook connect. It was a premium account.   I want my a...
  • Vkurt78
  • Casual Listener
  • 125 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Security
  • 125 Views
  • 3 replies
  • 0 likes

1 month Gift card expired after 13 days??

I had been using a credit card for a premium subscription but I got rid of that card so my subscription expired on March 22nd. On April 9th I bought a $10 gift card to use. Everything was working well until the 22nd this month. It seems Spotify tried...

  • Casual Listener
  • I had been using a credit card for a premium subscription but I got rid of that card so my subscription expired on March 22nd.  On April 9th I bought a $10 gift card to use.  Everything was...
  • user-removed
  • Not applicable
  • 124 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
    Premium
    Subscription
  • 124 Views
  • 2 replies
  • 0 likes

Spotify charging twice monthly

Upgraded my mobile plan, spark the provider insists they are paying my Spotify premium bill as part of my plan and said I need to contact Spotify regarding the double payment, is there anyway to contact them other than this community board?

  • Newbie
  • Upgraded my mobile plan, spark the provider insists they are paying my Spotify premium bill as part of my plan and said I need to contact Spotify regarding the double payment, is there anyway to cont...
  • user-removed
  • Not applicable
  • 90 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 90 Views
  • 1 replies
  • 0 likes

Spotify Premium with Telekom

Ich habe eine Mail von Spotify erhalten die besagt: "Deine Spotify Unlimited Zahlung über PayPal wurde leider abgelehnt."Das Problem ist, dass ich Spotify als Telekom-Entertain-Kunde gebucht habe und auch an die Deutsche Telekom bezahle. Der Support ...

  • Newbie
  • Ich habe eine Mail von Spotify erhalten die besagt: "Deine Spotify Unlimited Zahlung über PayPal wurde leider abgelehnt." Das Problem ist, dass ich Spotify als Telekom-Entertain-Kunde gebucht habe u...
  • user-removed
  • Not applicable
  • 144 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 144 Views
  • 1 replies
  • 0 likes

Premium Payment Issues and Deleted/Replaced Playlists [HACKED?]

First Problem: In the Philippines, a 9 PHP premium for 3 months was offered. So, without hesitation, I signed up for it and ended up paying for 129 PHP/month and then it said that my spotify account is located in Sweden. (Sorry for the language) But,...

  • Newbie
  • First Problem:   In the Philippines, a 9 PHP premium for 3 months was offered. So, without hesitation, I signed up for it and ended up paying for 129 PHP/month and then it said that my spotify...
  • user-removed
  • Not applicable
  • 97 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 97 Views
  • 1 replies
  • 0 likes

My account is accessible from web page with old,compromised password that I cannot reset

My issue is easier to understand if I use a bullet list: I created my account years ago (2012?) with a username and password. The password is an old one and was compromised years ago. At some point my account merged with my Facebook accountRecently I...

  • Newbie
  • My issue is easier to understand if I use a bullet list:   I created my account years ago (2012?) with a username and password. The password is an old one and was compromised years ago. ...
  • user-removed
  • Not applicable
  • 103 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 103 Views
  • 1 replies
  • 0 likes

Unauthorized user using my account. How to secure my account?

Alright, so someone obtained my password and has changed it to log me out. Luckily I still have one instance of spotify open with my account in use. Unfortunately, my email is wrong and I cannot just change the password. I have facebook connected for...

  • Casual Listener
  • Alright, so someone obtained my password and has changed it to log me out. Luckily I still have one instance of spotify open with my account in use.    Unfortunately, my email is wrong an...
  • user-removed
  • Not applicable
  • 1136 Views
  • 3 replies
  • 0 likes
  • Security
  • 1136 Views
  • 3 replies
  • 0 likes

Cosmote stiil on free

I activate the premium via cosmote i pay and cosmote said that i have activate it. Also i have syc my spotify account and my number with the spotify account.But after all i still on free version !

  • Visitor
  • I activate the premium via cosmote i pay and cosmote said that i have activate it. Also i have syc my spotify account and my number with the spotify account.But after all i still on free version !
  • stefaura1992
  • Newbie
  • 192 Views
  • 2 replies
  • 0 likes
  • Premium
  • 192 Views
  • 2 replies
  • 0 likes