Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Can someone help me, i´ve lost everything, my own and suscribed playlists, followed artists, albums etc, its like a new account, i have recovered my own playlist but everything else not.... pleaseee
I noticed that i had a new playlist in my playlists. I never subscribd to a family abo and dont know these people on the screenshot. I changed my Facbook Password. Please delete my Family Subscription.I want my Premium back.Please confirm that my acc...
Hey, so for about 1 week or so I paid and "upgraded" from free to Spotify premium, but the case is it would't work and I tried every solution i could get on your website, but then i saw that i could get a trial in 7 days which I just did cause i need...
When I try to pay for premium it says declined but it really charges me. I tried it multiple times not knowing it was really charging me every time because Spotify premium was still not responding. It keeps telling me to upgrade to premium when it ha...
I recently stopped my Spotify Premium subscription after a trial for three months. Soon after I cancelled my subscription, my account had changed back to Premium and I can't stop it. On the account page there is no possibility to 'cancel subscription...
My spotify just took my cash from my bank while i had cancel my sub a month ago(i only payed for a month),and i checked that i cancelled my sub, and i did. STILL it took money and it dosnt even say that im subscribing on twitch, and i cant even find ...
Hi everyone, I had Spotify Premium half a year ago, and then I didn't want it anymore. I therefore cancelled my subscription. The Problem: Now Spotify (Denmark) keeps withdrawing money for premium (99 DKK every month). I can't seem to find any way to...
Hi, i´m trying to contact some customer support, but right now i realized that it does not exist... so i´ll trying this way. 12 april i pay for my suscription of the month and everything was working just perfect, today i was listening my music and fr...
Hiya,I have been a premium member for a few months now but then I got unidays and changes my account to the discount student one. But I'm still being charged £9.99 but then also being charged the £4.99 as well.I don't know what to do to change and st...
Every time I go into my Spotify all the songs are blanked out like I'm not connected to he internet but I am. And when I try to connect my phone to my computer with Spotify it says on the computer that my device is premium user only?
Hello there! I'm sorry if there is already a subject out there with this problem, but would really appreciate some input from you lot.I used to share a spotify account with my partner and we named our account "Fabendomi" (to both our names).Since we ...
Hello. Today someone changed the email and password of my spotify premium account. I got an email that my adress had been changed and I sent an email back but I haven't gotten any response yet. I was still able to get on the account using facebook lo...
Hi, It seems that my account has been stolen. They changed email and password information.I can only access throught facebook connect.It was a premium account. I want my account back, but I've tried to contact with spotify several times.... but no re...
I had been using a credit card for a premium subscription but I got rid of that card so my subscription expired on March 22nd. On April 9th I bought a $10 gift card to use. Everything was working well until the 22nd this month. It seems Spotify tried...
Upgraded my mobile plan, spark the provider insists they are paying my Spotify premium bill as part of my plan and said I need to contact Spotify regarding the double payment, is there anyway to contact them other than this community board?
Ich habe eine Mail von Spotify erhalten die besagt: "Deine Spotify Unlimited Zahlung über PayPal wurde leider abgelehnt."Das Problem ist, dass ich Spotify als Telekom-Entertain-Kunde gebucht habe und auch an die Deutsche Telekom bezahle. Der Support ...
First Problem: In the Philippines, a 9 PHP premium for 3 months was offered. So, without hesitation, I signed up for it and ended up paying for 129 PHP/month and then it said that my spotify account is located in Sweden. (Sorry for the language) But,...
My issue is easier to understand if I use a bullet list: I created my account years ago (2012?) with a username and password. The password is an old one and was compromised years ago. At some point my account merged with my Facebook accountRecently I...
Alright, so someone obtained my password and has changed it to log me out. Luckily I still have one instance of spotify open with my account in use. Unfortunately, my email is wrong and I cannot just change the password. I have facebook connected for...
I activate the premium via cosmote i pay and cosmote said that i have activate it. Also i have syc my spotify account and my number with the spotify account.But after all i still on free version !