Help Wizard

Step 1


Can't cancel my subscription

Can't cancel my subscription

I can't cancel my premium subscription. I have worked through all your online advice, but cannot find the account which is being charged the premium subscription. I'm getting very frustyrated.

1 Reply

Hey @sophia321star,


You can cancel your subscription here.


If you're still having trouble after trying the above, please reach out to SpotifyCares on Twitter, Facebook or the Support team via the Contact Form. Be sure to include your email address and Spotify username when you reach out to them, and they'll be able to take a closer look.





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