Can't change Payment Details - Want to turn off auto PayPal pmt and revert to credit card

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Can't change Payment Details - Want to turn off auto PayPal pmt and revert to credit card

simeonfurman
Newbie

Spotify somehow started billing to my PayPal account, probably because I had a new CC issued and failed update this info at Spotify. I want to pay through that new CC and not through PayPal. But, I cannot get the "Subscription" tab to allow me to move off of PayPal. There is no option to "change payment method or card details" on my account. I'm paying the $9.99 premium.

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Re: Can't change Payment Details - Want to turn off auto PayPal pmt and revert to credit card

Alfredo
Roadie

Hey @simeonfurman, welcome to the community!

 

You should be able to update your payment method following these steps.

 

If you're not getting the option to choose a different payment method, try clearing your browser's cache and cookies or using an incognito window to try again.

 

If you're still running into the same issue after clearing cache and cookies, send us a screenshot of what you see on your end. Make sure you hide any personal information before posting it.

 

Keep me in the loop.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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