Can't choose my own username

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Can't choose my own username

user-removed
Not applicable

I tried creating an account with my email address and was not given the opportunity to select my username in the signup process. I thought that I would be able to choose a username after signing up, but once I logged in I saw that my username was automatically assigned as a bunch of random letters and numbers.

 

I googled how to change the username and found that it was not possible, so I figured I would make a new account and googled 'how to choose Spotify username' and came across this thread from your forum: https://community.spotify.com/t5/Accounts/Changing-Username/td-p/1405367

 

It indicates that if I were to create a new account I would be given the option to select my own username which is not the case (see attached image). Is there something I am missing? Where in the signup process do I have the option to choose a username?

 

Screen Shot 2017-10-11 at 8.33.47 PM.png
Screen Shot 2017-10-11 at 8.36.09 PM.png
13 Replies

Can't choose my own username

Rock Star 17
Rock Star 17

Hi!

 

Have you filled in the field "Whats's your name?"?

This was the one that gave me my username a while ago.

 

Best regards.

LukeRock Star 17
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Re: Can't choose my own username

Jennycarey
Casual Listener

Same thing happened with me, any insight yet??

Re: Can't choose my own username

Jennycarey
Casual Listener

Where do you do this??

Can't choose my own username

Rock Star 17
Rock Star 17

Hi!

 

I think when you get in touch with the Spotify team from this link and fill in the form. I think they will help you create an new account and move your playlists.

 

Best regards.

LukeRock Star 17
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Note: I'm not a Spotify employee.

Re: Can't choose my own username

_missraven
Newbie

You can no longer select your own username, and there is no timeframe on that feature coming back. I messaged SpotifyCares on Facebook, and this was their response.

 

response.png

Re: Can't Choose My Own Username - CHOSE SUCCESSFULLY

juan-encalada
Regular

I just succesfully chose my own username via the mobile app on iOS. This seems to be the only way so far. Probably since it takes longer to update the app than it does the website. I presume it also works on Android.

 

If you already created one with your email and it gave you the long random alpha-numeric username like I did, then you can change the email on that account to one a different email to unlock the email that you want to use for the account that you CAN choose your username on.

 

PSA: The app does not do a live check on the username to see if it is available so be sure to double check it before submitting.

 

Best,

 

Juan

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Re: Can't Choose My Own Username - CHOSE SUCCESSFULLY

rcpow27
Newbie

Juan,

 

Thank you so much! I'm so grateful that this works! 

 

It only works on iOS, not on android! 

Re: Can't Choose My Own Username - CHOSE SUCCESSFULLY

jason-klein
Casual Listener

Thank you! I was able to use the iOS app to create a new account with a custom username today. :)

Re: Can't Choose My Own Username - CHOSE SUCCESSFULLY

juan-encalada
Regular

Hello! I’m so glad this worked for you. :)

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