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Can't connect to family account

Can't connect to family account

Who can help me! I have a free Spotify account, but now i want to connect my account to the family account of my man. But get the warning that this is not possible because i have already a account.

How can i solve this?? Must i first upgrade to premium or must i delete my account and how can i do this?

 

Thanks for your help!

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1 Reply

Hi.

Just to check do you have a third party subscription to Spotify Premium? If no you should be able to join the Family subscription by accepting an invitation.

Some more information can be found here:
https://support.spotify.com/account_payment_help/subscription_information/premium-for-family/

https://support.spotify.com/account_payment_help/subscription_information/premium-for-family-faq/

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