Can't login on mobile device & computer

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Can't login on mobile device & computer

DaveCH
Newbie

Dear Spotify Helpers,

I accidently took my money back from the bank for Spotify Premium.
Now i can't login throu Facebook.
When i login on my mobile Device it said; Username/Password is not Valid.

When i login on my Computer it will not even load the account.spotify.com page.

But on other Spotify sub-sites i am logged in as on this forum too.
But when i press Premium to pay again for Premium it wouldn't load.
Or if i wanna go to my account i have the same problem.

I hope you guys can help me out.

Greetings, Dave

1 Reply

SergioDavid
Roadie

Hey @DaveCH, welcome to the Community!

 

We’re sorry to hear that. Check out this article to see what to do next.

 

If you need anything else, feel free to give us a shout.

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