Cancel subscription linked to Facebook but no longer have facebook

[Nico39]

Hi my wife has cancelled her Facebook but forgot to cancel her Spotify she now cannot access Spotify but we are still being charged for 2 accounts.

can you please cancel her subscription as I have now signed up for the family subscription to include her.

thanks

Nico

[MartinStoichkov]

Hi there @Nico39, thanks for posting in the community! 

If she can`t get into her profile, use the spotify support contact, with details for the account. The Spotify staff will be able to cancel her subscription and you can enjoy the Family plan together after that! 🙂

[Nico39]

Thanks! I have contacted them