Canceled subscription still charged me for 2 months, and no one has replied my problem

[user-removed]

To whom it may concern,

I have sent out the contact form for three times and there's no response to any of them. I've been charged for 2 months more since I canceled my premium subscription around April. Please help me out, thanks.

Hao

[Jacob]

Hey @user-removed, welcome to the Spotify Community!

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂