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Accounts

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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4989 Views
  • 1 replies
  • 9 likes
  • Security
  • 4989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • placeboinme
  • Newbie
  • 468293 Views
  • 977 replies
  • 111 likes
  • Account
  • 468293 Views
  • 977 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206578 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206578 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 117921 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 117921 Views
  • 72 replies
  • 12 likes

How do I find out which email I have associated with my account?

I have spotify on my iphone but can't remember which one of my emails I have associated with the account, and as I want to upgrade to premium I need to know. From the settings on my phone I cannot see where the info is. Does anybody know how I can fi...

  • Casual Listener
  • I have spotify on my iphone but can't remember which one of my emails I have associated with the account, and as I want to upgrade to premium I need to know. From the settings on my phone I cannot se...
  • osornios
  • Spotify Star
  • 20299 Views
  • 3 replies
  • 0 likes
  • 20299 Views
  • 3 replies
  • 0 likes

spotify

If i was paying for spotify through sprint but cancelled my sprint service, is my account with spotify cancelled too? Or if I start paying through spotify can i access all my songs again?

  • Newbie
  • If i was paying for spotify through sprint but cancelled my sprint service, is my account with spotify cancelled too? Or if I start paying through spotify can i access all my songs again?
  • osornios
  • Spotify Star
  • 378 Views
  • 1 replies
  • 0 likes
  • Account
  • 378 Views
  • 1 replies
  • 0 likes

Hacked, email changed! Cannot logging!

Hello!First of all, I am sending this email from another account as my account has been stolen and I cannot even logg in... I Can't logg into spotify because my account was hacked and they changed my email...I have sent and email account-details-chan...

  • Newbie
  • Hello! First of all, I am sending this email from another account as my account has been stolen and I cannot even logg in...   I Can't logg into spotify because my account was hacked and they...
  • osornios
  • Spotify Star
  • 516 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 516 Views
  • 1 replies
  • 0 likes

Spotify deactivated my account because of unauthorized premium payment!

A mount before, I couldn't pay with my prepaid Ininal Card because there was ne money in it. So I get my father's Credit card and paid last month's premium but this month when Spotify automaticly get the payment, my father said "15 Turkish Liras has ...

  • Newbie
  • A mount before, I couldn't pay with my prepaid Ininal Card because there was ne money in it. So I get my father's Credit card and paid last month's premium but this month when Spotify automaticl...
  • osornios
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Switching to new account but keeping the playlists

Hey guys, Until recently I was sharing an account with a friend but I want to get my own now. How can I take all the playlists with me if I have to delete the old ones on my friends account?

  • Newbie
  • Hey guys,  Until recently I was sharing an account with a friend but I want to get my own now. How can I take all the playlists with me if I have to delete the old ones on my friends accou...
  • osornios
  • Spotify Star
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Discover Weekly will not update.

Hi, my discover weekly has been the same for 3 weeks now. I have tried logging in and out, unfollowing and refollowing, made sure im not in private session, and nothing has worked. Was wondering if I could get a solution from Spotify. User ID 12,004,...

  • Casual Listener
  • Hi, my discover weekly has been the same for 3 weeks now. I have tried logging in and out, unfollowing and refollowing, made sure im not in private session, and nothing has worked. Was wondering if I...
  • osornios
  • Spotify Star
  • 267 Views
  • 1 replies
  • 0 likes
  • Premium
  • 267 Views
  • 1 replies
  • 0 likes

Spotify deleted my account

Hey spotify I couldn't figure out how to call customer service on ur website I saw that u didn't have a phone line or something for the website but anyways my account was deleted because my mom cancelled her credit card I don't see why u had to delet...

  • Newbie
  • Hey spotify I couldn't figure out how to call customer service on ur website I saw that u didn't have a phone line or something for the website but anyways my account was deleted because my mom cance...
  • osornios
  • Spotify Star
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Help Please

Hello,I don't know if I'm posting this in the right area, this site is very confusing. I was trying to get ahold of Spotify to see how I can add more offline devices to my plan? Only supports 3 devices however I have 4 devices I need the offline down...

  • Newbie
  • Hello, I don't know if I'm posting this in the right area, this site is very confusing. I was trying to get ahold of Spotify to see how I can add more offline devices to my plan? Only supports 3 dev...
  • osornios
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Family Plan account activation

Hi, I have a family plan and just invited my wife. On trying to redeem, she is asked for a name (not clear if nine or hers) and an address to complete the upgrade. On entering our home address, we get a message the address couldnt be confirmed. I che...

  • Newbie
  • Hi, I have a family plan and just invited my wife. On trying to redeem, she is asked for a name (not clear if nine or hers) and an address to complete the upgrade. On entering our home address, we ge...
  • Bittencourt
  • Spotify Star
  • 256 Views
  • 1 replies
  • 0 likes
  • 256 Views
  • 1 replies
  • 0 likes

Problemas com plano familiar

Sou o administrador da conta e não consigo colocar meu pai e meu irmão na conta moramos na mesma casa e coloquei o endereço correto.

  • Newbie
  • Sou o administrador da conta e não consigo colocar meu pai e meu irmão na conta moramos na mesma casa e coloquei o endereço correto.
  • Bittencourt
  • Spotify Star
  • 230 Views
  • 1 replies
  • 0 likes
  • 230 Views
  • 1 replies
  • 0 likes

Track numbers

HiI want track numbers to my personal playlists. Why does not this feature exist on spotify?

  • Regular
  • Hi I want track numbers to my personal playlists. Why does not this feature exist on spotify?
  • Bittencourt
  • Spotify Star
  • 1060 Views
  • 5 replies
  • 2 likes
  • Account
    Free
  • 1060 Views
  • 5 replies
  • 2 likes

Why can't I log into the website?

So I have been stuck out of my ability to get premium back for about 5 days now and I'm hitting my last resort of asking the world. There is no way to get premium again through the app for some reason but it is quite easy through the website. My prob...

  • Casual Listener
  • So I have been stuck out of my ability to get premium back for about 5 days now and I'm hitting my last resort of asking the world. There is no way to get premium again through the app for some reaso...
  • osornios
  • Spotify Star
  • 379 Views
  • 3 replies
  • 0 likes
  • 379 Views
  • 3 replies
  • 0 likes

Hacked account

This afternoon I opened up my spotify and found out that ALL of my playlists were gone and replaced with a couple of French playlists. I just came back from a holiday in spain and was able to use Spotify without any problem. I went on a plane ride ba...

  • Newbie
  • This afternoon I opened up my spotify and found out that ALL of my playlists were gone and replaced with a couple of French playlists. I just came back from a holiday in spain and was able to use Spo...
  • kejt_
  • Community Legend
  • 335 Views
  • 1 replies
  • 1 likes
  • 335 Views
  • 1 replies
  • 1 likes

No Puedo Esuchar Mi Playlist

Hola Amigos de Spoti, mí papá tiene una cuenta Premium Familiar, y yo estoy en es cuenta... Mi problema es, porqué y mí hermano si pueden escuchar música y yo no?, me aparece a cada rato que me cambie a Premium, me pueden ayudar por favor.Gracias.

  • Casual Listener
  • Hola Amigos de Spoti, mí papá tiene una cuenta Premium Familiar, y yo estoy en es cuenta... Mi problema es, porqué y mí hermano si pueden escuchar música y yo no?, me aparece a cada rato que me cambi...
  • osornios
  • Spotify Star
  • 366 Views
  • 3 replies
  • 0 likes
  • 366 Views
  • 3 replies
  • 0 likes

I want to delete My Account!!

I want to delete my account. But I don't know how to delete it. Also, there are no settings associated with deleting accounts from the Home Page and App settings.

  • Visitor
  • I want to delete my account. But I don't know how to delete it. Also, there are no settings associated with deleting accounts from the Home Page and App settings.
  • kejt_
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
  • 265 Views
  • 1 replies
  • 0 likes

web player shows authentication failed

I've been trying to log in to web player but, I can't because it is showing that "authentication failed"

  • Casual Listener
  • I've been trying to log in to web player but, I can't because it is showing that "authentication failed"
  • Liexel
  • Newbie
  • 2059 Views
  • 3 replies
  • 0 likes
  • 2059 Views
  • 3 replies
  • 0 likes

Versão Premium vira Free

De uma hora pra outra, sem problemas no cartão, a minha versão Premium virou Free.Através do navegador adquiri novamente a versão Premium. Informava que estava pronta para ser usada. Em menos de 10 minutos a versão Premium virou Free. Vou nas configu...

  • Newbie
  • De uma hora pra outra, sem problemas no cartão, a minha versão Premium virou Free. Através do navegador adquiri novamente a versão Premium. Informava que estava pronta para ser usada. Em menos de 10...
  • Bittencourt
  • Spotify Star
  • 376 Views
  • 1 replies
  • 0 likes
  • Premium
  • 376 Views
  • 1 replies
  • 0 likes

Cannot buy premium with PayPal? No error message?

Hello, I've just made an account and I would like to buy the three months premium for 99 cents. When I try to do this with PayPal all proceeds normally and after I click "confirm payment and continue" it puts me back on the promotion page. I was neve...

  • Newbie
  • Hello, I've just made an account and I would like to buy the three months premium for 99 cents. When I try to do this with PayPal all proceeds normally and after I click "confirm payment and continue...
  • dire-dare
  • Newbie
  • 3927 Views
  • 27 replies
  • 9 likes
  • Premium
    Subscription
  • 3927 Views
  • 27 replies
  • 9 likes

country settings

I moved from canada to the uk and currently pay for 2 spotify accounts, I have successfully updated my country and payment method on one account, I have updated the country and payment method on one account but my profile still says canada. I need it...

  • Newbie
  • I moved from canada to the uk and currently pay for 2 spotify accounts, I have successfully updated my country and payment method on one account, I have updated the country and payment method on one ...
  • Maxim
  • Spotify Star
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Close Acount

i want to close spotify account that i accidentally created with a wrong email address

  • Newbie
  • i want to close spotify account that i accidentally created with a wrong email address
  • zachbeard
  • Casual Listener
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes