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Trying to renew a subscription. None of my payment methods are updating. Both credit card and Paypal are valid. Receiving the below error all the time.
Also the payment page is leading to a 404: https://support.spotify.com/de/account_payment_help/troubleshooting/
Solved! Go to Solution.
Hey @spikerogers,
Thanks for posting in the Spotify Community!
Just to clarify, are you trying to change your existing payment method? Can you try it on another device or in an ingocnito window?
Let me know how it goes 🙂
Hey @spikerogers,
Thanks for posting in the Spotify Community!
Just to clarify, are you trying to change your existing payment method? Can you try it on another device or in an ingocnito window?
Let me know how it goes 🙂
Hi Maxim, using Incognito solved the problem. Many thanks!
I'm glad to hear that 🙂 Let me know if you need help with anything else, otherwise...
spotify:track:6JWddKPdqvDc2WkPEi9grC:small
🙂
i have same problem on him but the payment method i choose was the mobile network(GLOBE).
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…