Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I got this e-mail from spotify:Your payment provider has recovered a late unauthorized payment for Spotify Premium. We have returned the amount and your Spotify account disabled.So now i cant log in to upgrade my account back to premium thats one and...
I have a premium account that I would like to associate with my Facebook account but can't because I have it linked to an existing Spotify account under the same address. Can u please help
Hello, how can I move from Facebook log in to a standalone log in, untied to Facebook? My goal is to keep my playlist ans saved albums while doing so (I've got a premium account). Thanks in advance
Hello, i just made a new account on spotify, because my old one was connected to facebook, and my facebook got hacked.. i changed all my details and still cannot access my old spotify.. i want to cancel my spotify preimum on my old account, as i cann...
Hey. All of my playlists have been deleted twice this week, luckily i got them back with the restore buttons. But lost all the playlists that isn't mine, can i get these back also somehow? Had around 40 playlists that will be hard to find again. Is t...
assinei o plano familiar e meus familiares estão ficando free e não estão conseguindo logar de novo.. o que eu faço?
Passei minha conta para estudante, mas foi debitado na minha conta 10 reais e mais o valor da Premium !? I spent my student account, but was debited in my account 10 reais and plus the value of 16reais of Premium. what do I do ?
Hi, I have a premium account and the app on my iPhone. However when I try to log in with my credentials it says that "You've already created an account with this email address." What can be the problem since I wanna log in not sign up...? Thank in ad...
Hey there, I was seeing odd things like when I try the listen on desktop i saw another phone on the connect button and I couldnt listen because other phone was listening. It solved after I closed wifi. But now on my Android phone I saw my downloads d...
Quando eu clico na playlist de alguma música, automaticamente pula pra outra música aleatória, e não dá pra ouvir a música que eu queria escutar. Isso não era muito de acontecer, só as vezes, mas depois voltava ao normal. Já tentei fazer outra conta ...
I was listening on Spotify today via my iPhone as usual then an unknown device showed up and started to play it's own music. I tried multiple times to take back the account and the device keeps popping up. It also happens on my Mac. I then updated al...
Hey guys,I've got the account on two devices, I'm wondering how I can kick the other person off my account, I've changed my password and I've also cleared all my offline devices but when I log back into my app their phone is still on the device list?...
Por error cerre mi sesión en la app y ahora me dice que mi usuario o contraseña están mal, ya restablecí la contraseña pero aun así no puedo ingresar desde la app, alguien sabe a qué se debe esto?
Meu cartão de crédito está com um problema temporário. Como posso pagar com boleto ou débito em conta? Não aparece esta opção. Não quero perder a assinatura.
Apparently, I have two accounts. My "main" account, where I have a preminum membership and all of my music (logged in with an email address and password), and a second account linked to my Facebook. I'm trying to merge those accounts onto the curentl...
Good day!I'm very excited to use this app because listening to music is my favorite past time. I wanted to know how can I download music and play it without connecting to the Internet or WIFI. Thanks!RC
Hey! I have a problem with logging in via Facebook on my computer. I didn't have that problem in my phone app and in my browser. I tried to uninstall and install Spotify again. Didn't help. The button of logging in via Facebook dosn't react at all - ...
Just wondering what happens if I link my Facebook after already creating a Spotify account.Will this 'reset' my current Spotify account i.eWipe my playlists, disconnet with who I follow, change my profile picture etc ?
How the **bleep** do I remove a person that in some **bleep**ing way got his way into my spotify account without using password. I cant remove the unit under "units" and i logout from every single unit, changed pw 3-4 times, forced logout serveral ti...
I recently deleted my facebook account. I pay for premium spotify and want to have my account from the facebook account because it has all my past music playlists. I can download the playlists on a new account made but the new account won't be premiu...