Account got comprimised

[ManDeJan]

Today I logged on and noticed all my playlists were missing

Spotify website also suggested that an Iphone was logged in to my account (I dont have an I phone). Anyway over 100 playlist where deleted and I could only restore about 6 with restore playlist feature. Any suggestions?

[osornios]

Hey @ManDeJan,

Check that your email address is correct in your profile page (not been altered by someone else) and change the password to a more secure one.

Then, there is option to sign out from all devices in your account's main control panel (at the very bottom).

That should logout of everything, including unrecognized devices.

After that, fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. They are able to restore an account to a previous state. Don't forget to check your spam folder for responses as they may end up there.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares.