Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
I did a 0.99 deal for 3 months and day i still had premium and im afraid im still going to get charged and i cant find out how to email spotify.
Hi I've recently changed to family from premium however when I go onto my account it just says premium and I can't see any family members added , does this mean I will have 2 accounts and therefore will be paying twice how can I avoid this and find o...
I have an old facebook email address that has a spotify account associated with it. I no longer use facebook but would like to use this email address to reactivate a spotify account. Is there a way to disassociate the spotify profile with facebook so...
Hello! My premium fee has always been paid on time every month and came out of my account as normal this month but now, a few days later, there is a $27 charge on my bank account statement in addition to this months already paid fee. It says it came ...
there is a problem on an artist page on spotify. here is the URL spotify:artist:6NPAit70mG3MHreInB1pKathere is sonny black the rapper and sonny black the blues singer... they are not the same person but managed to get on the same page somehow
I added the family plan to my account and now I'm going to bill for family in the same month I have already paid for my monthly subscriptions. Why is this not prorated. Can I change it back without changing my billing date. Because I don't want to be...
I was wrongly charged, my username is masamoah83
Hi. My son can't remember which email address he has Spotify linked into and we have tried all our current emails. Any idea how to find out so we can reset password? Thanks
Olá, não consigo efetuar minha assinatura no spotify. Coloco o numero do cartão de credito elo porém não reconhecem o numero do cartão como elo e sim como "Aura", o que fazer?
Tengo cuenta premium y mi familia no se puede dar de alta, menciona que no vivimos en el mismo domicilio cuando son mi esposo e hijas. Ayudaaa
Hi, can you please help me login to my account? My userid is 'vinuneuro'. I tried resetting the password but I'm not getting the reset email in any of my email accounts so I'm not sure what email address it is going to. Could you at least please tell...
I was trying to join my wife's family premium plan through the email invitation. It gave me an error saying I had 2 subscriptions in the past 12 months and it wouldn't let me continue to getting premium. What do I need to do to clear this up and get ...
I been getting charge $12.99 per monthWho knows for how long I would like to know why and if I can get all my money back that they overcharge me? ASAP!
Mijn zoon van 12 heeft per ongeluk een account aangemaakt want hij vond het wel wat 0,99 eurocent voor 3 maanden. Nu is er 9,99 afgeschreven. Ik wil dit graag ongedaan maken maar kan jullie niet bereiken.
Hello! I'm wondering if there is an opportunity to pay an enitre year upfront. I prefer to pay in full vs. paying on a monthly basis. Does anyone know if this can be done? If so, how? Thanks!
Hey,I have paid the Spotify Premium Family Abo for a while now, but since this morning my family and me are having only an Gratis Account. I looked up the evidence in the web and they said that I have already paid the money for Spotify Premium this m...
I can't use my main email address because I used the Login with Facebook option the first time I discovered Spotify. Recently I deleted my facebook account and created it again, becase I had so many friends in there I didn't even know and etc. The pr...
Hi.. i already paid the subscription for premium. It is already reflected in the subscription menu with the details of receipts. However, every time i download the advertisement of "get premium" still appears. Whenever i clock it, it always go back t...
I need help finding a way to upgrade