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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mjespada
  • Visitor
  • 179606 Views
  • 191 replies
  • 13 likes
  • Account
    Free
  • 179606 Views
  • 191 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Babyodaa
  • Roadie
  • 11656 Views
  • 6 replies
  • 11 likes
  • Security
  • 11656 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ninux
  • Casual Listener
  • 517895 Views
  • 986 replies
  • 113 likes
  • Account
  • 517895 Views
  • 986 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 126370 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 126370 Views
  • 74 replies
  • 12 likes

Superuser Contribution Disconnect Old Account From Facebook

Okay, so I have a new spotify account made through my new email address. I wanted to connect to Facebook but was told that there was another spotify account connected to it. I had this account years ago, and I'm not even sure if I made this spotify a...

  • Visitor
  • Okay, so I have a new spotify account made through my new email address. I wanted to connect to Facebook but was told that there was another spotify account connected to it. I had this account years ...
  • MonicaM_Bogota
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Cambiar forma de pago

Buenas tardes, tengo spotify premium y ya se me terminara la suscripción via paypal, lo que pasa es que ya no tengo en uso la tarjeta y quiero probar otra forma de pago sin que se me cancele el premium y perder todas mis canciones.Saludos

  • Newbie
  • Buenas tardes, tengo spotify premium y ya se me terminara la suscripción via paypal, lo que pasa es que ya no tengo en uso la tarjeta y quiero probar otra forma de pago sin que se me cancele el premi...
  • hybryx
  • Regular
  • 6943 Views
  • 10 replies
  • 0 likes
  • Subscription
  • 6943 Views
  • 10 replies
  • 0 likes

Solved!! Country in my account

HiFor many years I have used my Spotify account, for more than a year I had the Premium service (by alliance with my telephone operator).I live in Colombia and I am in the United States on vacation. Today when I entered my account, the application re...

  • Casual Listener
  • Hi For many years I have used my Spotify account, for more than a year I had the Premium service (by alliance with my telephone operator). I live in Colombia and I am in the United States on vacati...
  • Maxim
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

On Spotify free, the ads are meant to be every 30 minutes after listening to a few ads. However, mine are always every 15 minutes! And yes, I do not change songs when this happens, as I know Spotify love to play more ads when you skip or change playl...

  • Newbie
  • On Spotify free, the ads are meant to be every 30 minutes  after listening to a few ads. However, mine are always every 15 minutes! And yes, I do not change songs when this happens, as I know Sp...
  • Aimee_T
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Transferring Premium

Hi there, I opened a ticket a little bit ago and was hoping to get my premium spoitfy account transferred to this one because I deactivated my facebook account. My case number is: 08009160 Thanks!

  • Casual Listener
  • Hi there, I opened a ticket a little bit ago and was hoping to get my premium spoitfy account transferred to this one because I deactivated my facebook account.   My case number is: 08009...
  • KatesHere
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Updating spotify payment method

Hi. I want to change my payment method (credit card) here in spotify but everytime i input my new credit card details, the tab "put expiration date" always appear eventhough i've put the expiration date already. Can someone please help me. Thank you.

  • Newbie
  • Hi. I want to change my payment method (credit card) here in spotify but everytime i input my new credit card details, the tab "put expiration date" always appear eventhough i've put the expiration d...
  • ejchave88
  • Newbie
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Can't login to app but through internet it works

Hey there, I just got connected to the family account and quite my original account. I am using the same name/Mail and password, but after log out I can only log in through Internet, when trying with the app it tells me I am not having an Account, pl...

  • Newbie
  • Hey there, I just got connected to the family account and quite my original account. I am using the same name/Mail and password, but after log out I can only log in through Internet, when trying with...
  • Maxim
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

I'm very confused

So.. firstly, the search function wasn't working.. someone suggested re-installingI re-installed the App on my Android phone.. my playlists have disappeared!And now it is saying I have a free account.. when I've been paying premium for the last coupl...

  • Newbie
  • So.. firstly, the search function wasn't working.. someone suggested re-installing I re-installed the App on my Android phone.. my playlists have disappeared! And now it is saying I have a free a...
  • Maxim
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 194 Views
  • 1 replies
  • 0 likes

i'm not able to connect to Spotify Family

Hi,I was member of spotify family with my cousin. Recently I got a mail from spotify to confirm our adress, so I did it. What i havent noticed is that the original adress was wrong (the postal code had only 2 numbers) so i didn't passed the verificat...

  • Casual Listener
  • Hi, I was member of spotify family with my cousin. Recently I got a mail from spotify to confirm our adress, so I did it. What i havent noticed is that the original adress was wrong (the postal code...
  • danilomedina84
  • Newbie
  • 445 Views
  • 2 replies
  • 1 likes
  • Login
    Premium
  • 445 Views
  • 2 replies
  • 1 likes

Superuser Contribution Login trouble

I recently deactivated my Facebook and had to enter my credentials everytime I logged in but I recently reactived my Facebook and tried to delete the app and relink it to my Spotify account and it still asks me for my credentials every time i use the...

  • Newbie
  • I recently deactivated my Facebook and had to enter my credentials everytime I logged in but I recently reactived my Facebook and tried to delete the app and relink it to my Spotify account and it st...
  • user-removed
  • Not applicable
  • 335 Views
  • 1 replies
  • 0 likes
  • Account
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deactivated Facebook Account

I registered on Spotify thru Facebook, unfortunately I deactivated my facebook account but I want to retain my Spotify acct. How can I use other e-mail? And transfer all my playlist to the new acct? im a Premium member

  • Newbie
  • I registered on Spotify thru Facebook, unfortunately I deactivated my facebook account but I want to retain my Spotify acct. How can I use other e-mail? And transfer all my playlist to the new acct? ...
  • user-removed
  • Not applicable
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 244 Views
  • 1 replies
  • 0 likes

Superuser Contribution This form has expired. Please reload the page and try again.

Alright so i tried to create my own account,not use fb, but after i fill everithing it says This form has expired. Please reload the page and try again. iv'e reloaded tha page 10 times and re-complete and still nothing happens. is this about not beei...

  • Regular
  • Alright so i tried to create my own account,not use fb, but after i fill everithing it says This form has expired. Please reload the page and try again. iv'e reloaded tha page 10 times and re-co...
  • user-removed
  • Not applicable
  • 3997 Views
  • 3 replies
  • 0 likes
  • Free
    Login
  • 3997 Views
  • 3 replies
  • 0 likes

Superuser Contribution Premium account not working from laptop to mobile phone

Hi! My premium account is not working anymore when I opened the app in my new mobile Phone. How can I get it back? Thanks!

  • Newbie
  • Hi! My premium account is not working anymore when I opened the app in my new mobile Phone. How can I get it back? Thanks!
  • user-removed
  • Not applicable
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Superuser Contribution Log in issue

Alright so i used spotify with my fb account but now i got disconected and i can't log in back because they said invalid user or pasword error code 3. I changed my fb pasword but nothing, On google website im loged in but i can't log in into spotify ...

  • Regular
  • Alright so i used spotify with my fb account but now i got disconected and i can't log in back because they said invalid user or pasword error code 3. I changed my fb pasword but nothing, On google w...
  • user-removed
  • Not applicable
  • 282 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
  • 282 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family Plan Subscription Removed?

Hello everyone, I have a doubt, I've been part of my family plan for about one year and half, and today for no reason me and my brother got removed from our family plan. I've tried to search through some topics but I could not find the reason for thi...

  • Music Fan
  • Hello everyone,    I have a doubt, I've been part of my family plan for about one year and half, and today for no reason me and my brother got removed from our family plan. I've tried to ...
  • GkMaTToS
  • Music Fan
  • 489 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 489 Views
  • 2 replies
  • 0 likes

How can I delete all of my music on Spotify so I can start over?

I need to delete everything but I don't wanna do it song by song, is there anyway I can delete everything?

  • Newbie
  • I need to delete everything but I don't wanna do it song by song, is there anyway I can delete everything?
  • Maxim
  • Spotify Star
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Pin kod fungerar ej

Jag har köpt ett presentkort värd 300kr, men pin koden fungerar ej. Jag har mailat support, men som svar har jag fått bara en automatisk mail tillbaka! Hoppas att någon kan hjälpa mig här!

  • Newbie
  • Jag har köpt ett presentkort värd 300kr, men pin koden fungerar ej. Jag har mailat support, men som svar har jag fått bara en automatisk mail tillbaka! Hoppas att någon kan hjälpa mig här!
  • Felicia258
  • Newbie
  • 384 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
  • 384 Views
  • 2 replies
  • 0 likes

Superuser Contribution How to change Premium subscription

I need to cancel my subscription in premium because i forgot that i used a google account that cannot be open be open . My question is, if i cancel my subscription so there reason for me to worry about paying the 129? Because i'm planning to use othe...

  • Newbie
  • I need to cancel my subscription in premium because i forgot that i used a google account that cannot be open be open . My question is, if i cancel my subscription so there reason for me to worry abo...
  • Melody
  • Spotify
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't start my Spotify!!

Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloaded the app. So, I went to the option "Log In" beca...

  • Regular
  • Today at morning, I opened my Spotify app, as always, to listen some music while my way to school. The problem is, when it opened, it was with the sing up screen and log in, as I had recently downloa...
  • Melody
  • Spotify
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution fb and spotify cant login

hello guys first i logged in spotify with facebook 2 years ago or 3 however i had email spotify account settings so lets say this email is X. then 1 years ago i created new spotify account with Y email address. to add profile photo i linked my facebo...

  • Newbie
  • hello guys  first i logged in spotify with facebook 2 years ago or 3 however i had email spotify account settings so lets say this email is X. then 1 years ago i created new spotify account wit...
  • Melody
  • Spotify
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes