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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

seruapk

Regular

14679 Views

7 replies

11 likes

Security
  • 14679 Views
  • 7 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

seruapk

Regular

552302 Views

991 replies

115 likes

Account
  • 552302 Views
  • 991 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

130987 Views

74 replies

12 likes

Account
Login
Premium
  • 130987 Views
  • 74 replies
  • 12 likes

Superuser Contribution Problema con spotify familiar

Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra casa que fue la que registro el, no se que pasa.

Newbie

Me mandan la invitacion a spotify familiar el cual agrego la direccion y me dice que no pueden comprobar que vivo con la persona que es mi primo, vivimos juntos y aparte pongo la direccion de nuestra...

krishcast

Newbie

430 Views

2 replies

0 likes

  • 430 Views
  • 2 replies
  • 0 likes

Spotify connect multiple unowned devices

Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up. Got my song playlist deleted and they keep liking stuff. Has anyone come with a solution with this? t...

Newbie

Hi is anyone having this issue? i have done everything recommended and still keep getting these random devices connecting and messing my account up.   Got my song playlist deleted and they kee...

EdChow81

Casual Listener

220 Views

1 replies

0 likes

  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to disable Explicit Content

Hello,I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this?Thanks in advance.

Newbie

Hello, I have the Family Premium account and am wanting to disable the Explicit content on the kids' accounts. How do can I do this? Thanks in advance.

JulianA_Bogota

Roadie

592 Views

2 replies

0 likes

Account
Premium
  • 592 Views
  • 2 replies
  • 0 likes

Why Can't I Use My Spotify Gift Cards to Upgrade to a Premium Account?

The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account? I can't seem to purchase the premium account at $10/month with my gift cards.....there should be a...

Casual Listener

The option to upgrade to a premium account doesn't allow you to use a gift card because it's trying to force you to get a trial of the premium account?  I can't seem to purchase the premium acco...

emmasalatino

Newbie

1033 Views

4 replies

0 likes

Account
Premium
Subscription
  • 1033 Views
  • 4 replies
  • 0 likes

Solved!! Problems with the search engine - Artist

My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform.When we search for Apoema our profile does not appear under the listed artist, which makes it really hard to find u...

Visitor

My band Apoema just released it's first EP on Spotify, but people are having a hard time finding our profile and album on the platform. When we search for Apoema our profile does not appear under th...

Maxim

Spotify Star

538 Views

3 replies

0 likes

  • 538 Views
  • 3 replies
  • 0 likes

Superuser Contribution nummer bovenaan toevoegen in de wachtrij

Hoi, Mijn vraag gaat over de wachtrij.. Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geval en zette spotify het nummer als volgende.. iemand een idee hoe ik dat kan veran...

Newbie

Hoi,    Mijn vraag gaat over de wachtrij..    Als ik een nummer wil toevoegen aan de wachtrij als volgende, dan zet hij hem onderaan de wachtrij.. eerder was dit niet het geva...

JuanCamilo

Roadie

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

my account was hacked

Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunately at the end of last month while I was listening songs a user managed to get into my account (giferraco) and changed m...

Casual Listener

Good night I would like to report a problem with my Spotify Premium. I use the app since the beginning of this year and unfortunatel...

Robert_W

Community Legend

416 Views

2 replies

0 likes

Login
Other
Premium
  • 416 Views
  • 2 replies
  • 0 likes

Inloggen via facebook

Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?

Casual Listener

Ik wil na een lange tijd terug mijn account gebruiken. Blijkbaar stond dit vroeger ingesteld als inloggen via facebook maar wanneer ik hierop klik werkt dit niet. Iemand enig idee wat ik kan doen?&nb...

Hubo

Community Legend

505 Views

3 replies

0 likes

  • 505 Views
  • 3 replies
  • 0 likes

Password

My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password!What to do?Thx for help

Newbie

My wife forgot her password- As she has changed her job and thereby she has NO access to the Email box, why she can not as for a new password! What to do? Thx for help

Robert_W

Community Legend

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

No acces account: Forgotten password, out-of-use email adress

Good afternoon from The Netherlands, This message is written from my laptop since I cannot acces the account on my phone anymore. In short:- Password forgotten -> Cannot change email adress- Email adress no longer in use -> Cannot change password Ela...

Casual Listener

Good afternoon from The Netherlands,   This message is written from my laptop since I cannot acces the account on my phone anymore.   In short: - Password forgotten     &nbsp...

Hubo

Community Legend

334 Views

3 replies

0 likes

  • 334 Views
  • 3 replies
  • 0 likes

Another artist is using my artist account to post music

Hey guys,Through CDbaby I have a song that has been published on Spotify. However, there was somebody who previously published a song as "Kidd Ambition" so now there are two songs published under the same artist account: Kidd Ambition. One of mine an...

Regular

Hey guys, Through CDbaby I have a song that has been published on Spotify. However, there was somebody who previously published a song as "Kidd Ambition" so now there are two songs published un...

Maxim

Spotify Star

328 Views

3 replies

0 likes

Account
  • 328 Views
  • 3 replies
  • 0 likes

Superuser Contribution Offline playlist

Here is the problem , when i download all my playlist offline and that i have no connexion , it shows only half of my musics that are offline , i tried at my home :With connexion all my musics appear good and prepared to be listen outside ( picture 1...

Newbie

Here is the problem , when i download all my playlist offline and that i have no connexion , it shows only half of my musics that are offline , i tried at my home : With connexion all my musics appe...

JuanCamilo

Roadie

238 Views

2 replies

0 likes

  • 238 Views
  • 2 replies
  • 0 likes

Premium

Ik betaal voor premium, en dit wordt automatisch van mijn rekening afgeschreven. 4 dagen geleden is dit ook gewoon voor deze maand afgeschreven, maar toch heb ik ineens uit het niets spotify free?.... I pay for premium, and it automatically debited f...

Casual Listener

Ik betaal voor premium, en dit wordt automatisch van mijn rekening afgeschreven. 4 dagen geleden is dit ook gewoon voor deze maand afgeschreven, maar toch heb ik ineens uit het niets spotify fre...

Nky

Casual Listener

405 Views

2 replies

0 likes

Premium
  • 405 Views
  • 2 replies
  • 0 likes

Can I use Spotify at China?

I have a Spotify Premium from Poland. I'm going to China at March, for 5 months and I addicted to music

Newbie

I have a Spotify Premium from Poland. I'm going to China at March, for 5 months and I addicted to music 🙂

erisami

Newbie

5363 Views

3 replies

0 likes

  • 5363 Views
  • 3 replies
  • 0 likes

Can't join new family

I moved in another country and so I would like to change my family beacause all memberd have to be in the same country. But in the last 12 month I already changed my family one time. I was deleted from both families but if I would join another family...

Casual Listener

I moved in another country and so I would like to change my family beacause all memberd have to be in the same country. But in the last 12 month I already changed my family one time. I was deleted fr...

Maxim

Spotify Star

595 Views

5 replies

0 likes

  • 595 Views
  • 5 replies
  • 0 likes

Self Service | Device Management

How can I log out a spotify account from a ps4 when I press close all open accounts does not close that ps4 account help !!!

Newbie

How can I log out a spotify account from a ps4 when I press close all open accounts does not close that ps4 account help !!!

Bittencourt

Spotify Star

319 Views

1 replies

0 likes

  • 319 Views
  • 1 replies
  • 0 likes

Reset account as If it were new

How do I reset my accou t as if nothing was listened to and nothing was on my muaic?

Newbie

How do I reset my accou t as if nothing was listened to and nothing was on my muaic?

MattSuda

Spotify Star

326 Views

3 replies

0 likes

Account
Other
  • 326 Views
  • 3 replies
  • 0 likes

Can't play desired song

I need the phone number for USA customer service. I can not select the song I desire for any artist.

Casual Listener

I need the phone number for USA customer service. I can not select the song I desire for any artist.  

Hubo

Community Legend

214 Views

1 replies

0 likes

Account
Subscription
  • 214 Views
  • 1 replies
  • 0 likes

Vincular mi cuenta de Facebook con otra cuenta

Hola a todos. Resulta que anteriormente utilizaba Spotify con mi cuenta de Facebook, sin embargo por alguna razón creé otra cuenta aparte que se ha vuelto ahora mi cuenta principal y me gustaría vincular ambas cuentas. Ya intenté cerrando mi cuenta d...

Newbie

Hola a todos.   Resulta que anteriormente utilizaba Spotify con mi cuenta de Facebook, sin embargo por alguna razón creé otra cuenta aparte que se ha vuelto ahora mi cuenta principal y me gust...

MattSuda

Spotify Star

615 Views

1 replies

0 likes

  • 615 Views
  • 1 replies
  • 0 likes

Spotify keeps recognizing my old email as the actual one

I created an account using my Facebook, time pased and I lost my old email account. So, I changed my email adress in my Facebook account, but Spotify still hasn't updated that change. How do I get to update that info? Thanks for the help.

Newbie

I created an account using my Facebook, time pased and I lost my old email account. So, I changed my email adress in my Facebook account, but Spotify still hasn't updated that change. How do I get to...

MattSuda

Spotify Star

242 Views

1 replies

0 likes

Account
  • 242 Views
  • 1 replies
  • 0 likes