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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • alberez57
  • Visitor
  • 172575 Views
  • 695 replies
  • 57 likes
  • Account
  • 172575 Views
  • 695 replies
  • 57 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1090777 Views
  • 118 replies
  • 104 likes
  • Account
  • 1090777 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 52004 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 52004 Views
  • 58 replies
  • 8 likes

Switching from Family to Family (under a different primary account)

Spoiler (Highlight to read) Hi there, I had a family premium subscription that I cancelled. My family member upgraded to family premium and when i clicked his invite link I got a page that said "Cannot Join Premium for Family" because I already have ...

  • Newbie
  •   Hi there,    I had a family premium subscription that I cancelled. My family member upgraded to family premium and when i clicked his invite link I got a page that said "Cannot...
  • kirashi
  • Community Legend
  • 152 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 152 Views
  • 1 replies
  • 0 likes

Charged twice yearly and monthly!

I had just paid for one year subscription of family package. When i want to register family members i click on start family premium and it charged me again for monthly payment. How do i request for refund on monthly fee?

  • Newbie
  • I had just paid for one year subscription of family package. When i want to register family members i click on start family premium and it charged me again for monthly payment. How do i request for r...
  • Maxim
  • Spotify Star
  • 117 Views
  • 1 replies
  • 0 likes
  • 117 Views
  • 1 replies
  • 0 likes

cannot redeem family plan

Hi, my wife joined the family plan and invited 3 kids and me to join the group. 2 kids redeemed without any problems, but 1 kid and I have not been able to do so. It keeps saying that we have joined the family for premium from another store - which i...

  • Casual Listener
  • Hi, my wife joined the family plan and invited 3 kids and me to join the group.  2 kids redeemed without any problems, but 1 kid and I have not been able to do so.  It keeps saying that we ...
  • daddyhsu
  • Casual Listener
  • 121 Views
  • 2 replies
  • 0 likes
  • 121 Views
  • 2 replies
  • 0 likes

Account log in problems

I upgraded to a family premium account. It works on my family's other devices except my sons phone my wife opened link on his computer and did setup thru Facebook And when I try to log in on phone thru Facebook it logs in and after a few song skips i...

  • Casual Listener
  • I upgraded to a family premium account. It works on my family's other devices except my sons phone my wife opened link on his computer and did setup thru Facebook And when I try to log in on phone th...
  • Jacob
  • Community Legend
  • 141 Views
  • 3 replies
  • 0 likes
  • Premium
  • 141 Views
  • 3 replies
  • 0 likes

How do you create a artist profile?

Hello, I have signed into Spotify through Facebook and now I officially have a personal acount. I am looking to create an artist account so I can upload my music. How does one go about doing that? The only thing I have found is how to verify an artis...

  • Regular
  • Hello,   I have signed into Spotify through Facebook and now I officially have a personal acount. I am looking to create an artist account so I can upload my music. How does one go about doing...
  • ErikG
  • Roadie
  • 754 Views
  • 3 replies
  • 0 likes
  • 754 Views
  • 3 replies
  • 0 likes

Disabled account...premium playlists lost??

My Spotify Premium account was linked to my mom's credit card. After several months, she forgot that she had given me permission to link the account to her card and, unaware of what "Spotify" was, she became concerned by the monthly charge and denied...

  • Newbie
  • My Spotify Premium account was linked to my mom's credit card. After several months, she forgot that she had given me permission to link the account to her card and, unaware of what "Spotify" was, sh...
  • ErikG
  • Roadie
  • 2199 Views
  • 2 replies
  • 0 likes
  • 2199 Views
  • 2 replies
  • 0 likes

$12.99 charge?

Hi, So I recently upgraded to Premium from my phone, and I've been charged for a month at $12.99; this charge was accompanied by a free seven days. Has this happened to anyone else? How do you suggest I go about getting it remedied? Thanks so much! V...

  • Casual Listener
  • Hi,   So I recently upgraded to Premium from my phone, and I've been charged for a month at $12.99; this charge was accompanied by a free seven days. Has this happened to anyo...
  • Leonarda1
  • Casual Listener
  • 21192 Views
  • 15 replies
  • 0 likes
  • Premium
    Subscription
  • 21192 Views
  • 15 replies
  • 0 likes

Cancelling Subscription

If I canceled my subscription today, will I be charged again the day my account goes back to regular (free) Spotfiy? Or, as soon as I cancel will they immediately stop charging me?

  • Newbie
  • If I canceled my subscription today, will I be charged again the day my account goes back to regular (free) Spotfiy? Or, as soon as I cancel will they immediately stop charging me?
  • KatesHere
  • Community Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Cant play offline playlists anymore

Hello friends! I got a premium account while I was living in Australia, now I moved to Ecuador and after a few months, I cant play the offline playlists anymore. I changed my credit card information for the next payment of the second year (that will ...

  • Casual Listener
  • Hello friends!   I got a premium account while I was living in Australia, now I moved to Ecuador and after a few months, I cant play the offline playlists anymore. I changed my credit card inf...
  • jean3601
  • Community Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Keeps on returning to the log in page of paypal

Why cant i pay for the trial premium? Everytime i try to log in and pay using my paypal, it keeps on returning to the page where i have to enter my paypal password again. It just keeps on repeating. Paypal has a balance and a valid credit card.

  • Newbie
  • Why cant i pay for the trial premium? Everytime i try to log in and pay using my paypal, it keeps on returning to the page where i have to enter my paypal password again. It just keeps on repeating. ...
  • lucyfolkstudio
  • Newbie
  • 2646 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 2646 Views
  • 2 replies
  • 0 likes

Spotify owes me 11 months premium subscription

Can someone advise me I bought 12 months of spotify premium subscription on 10th December 2016 and Ive just downloaded spotify on my new smartphone after changing my password and there is no record of my 1 years subscription on my account !!!!In fact...

  • Visitor
  • Can someone advise me I bought 12 months of spotify premium subscription on 10th December 2016 and Ive just downloaded spotify on my new smartphone after changing my password and there is no record o...
  • jean3601
  • Community Legend
  • 286 Views
  • 1 replies
  • 0 likes
  • Android
    Mobile
  • 286 Views
  • 1 replies
  • 0 likes

Spotify family

I have sent a invition to a family member, but he cant accept it. It says that the code its right. What shall we do?

  • Newbie
  • I have sent a invition to a family member, but he cant accept it. It says that the code its right. What shall we do?
  • Bittencourt
  • Spotify Star
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

HELP! Password Issues with a deactivated email account

Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the account I need to put in my current password. I have...

  • Newbie
  • Hello. I began using spotify in 2010 and used my then email account. I deactivated that account many years ago and I have now tried to change the email on my account settings. However to change the a...
  • feelikeastrangr
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
  • 198 Views
  • 1 replies
  • 0 likes

Not a member

I do not have an acct but my bank has been charged several times can someone please contact me

  • Newbie
  • I do not have an acct but my bank has been charged several times can someone please contact me
  • KatesHere
  • Community Legend
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Paid for student premium got robbed

I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank.The bank said I had indeed been charged the first time and that the other times had been refunded. However my account says I'm s...

  • Newbie
  • I paid for student premium, the site said the payment didn't go through, I tried multiple times and then went to the bank. The bank said I had indeed been charged the first time and that the other...
  • KatesHere
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Plano de teste

Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!

  • Newbie
  • Caso eu inicie o plano de testes hoje, dia 02 de fevereiro, a cobrança iniciaria a partir de Março ou em Abril, considerando que tenho 30 dias de teste grátis. Obrigado pela atenção!
  • Bittencourt
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

How to add family members into family plan when they already use spotify premium account

How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family plan as well as only the link. Regardless no one gets...

  • Casual Listener
  • How do you manage to invite family members to a family plan when they already use spotify premium account?? This seem to be a mission impossible action. I have tried to send e-mail from the family pl...
  • kmarchi0
  • Newbie
  • 4433 Views
  • 5 replies
  • 0 likes
  • Premium
  • 4433 Views
  • 5 replies
  • 0 likes

Premium for family

Hi, My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't add you to Premium for Family as your account needs to be based in the same country as ...

  • Newbie
  • Hi,   My boyfriend subscribed premium for family and invited me. We're living in the UK but as I have a portuguese account I'm getting an error message 'we couldn't a dd you to Premium for Fam...
  • Jacob
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • Premium
  • 260 Views
  • 1 replies
  • 0 likes

Familiar account / Impossible to USE

Hello,i had Premium spotify for almost 3 years. About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossible to use it, and the 6months have been paid without getting the ...

  • Newbie
  • Hello, i had Premium spotify for almost 3 years.  About 6 months ago i bought sporify Family account, just for my wife. She is the only one with the invitation. However, its been impossibl...
  • Jacob
  • Community Legend
  • 258 Views
  • 1 replies
  • 0 likes
  • Account
  • 258 Views
  • 1 replies
  • 0 likes

Deleted my Facebook account - Did I lose everything?

Hello all, I deleted my Facebook account. Didn't need that **bleep** in my life anymore One of the unexpected results of this, was that my Spotify account - that was linked to my Facebook account - was no longer accessible. I had years of playlists &...

  • Newbie
  • Hello all,   I deleted my Facebook account.  Didn't need that **bleep** in my life anymore 🙂  One of the unexpected results of this, was that my Spotify account - that was link...
  • ErikG
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 115 Views
  • 1 replies
  • 0 likes

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