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Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1080504 Views
  • 118 replies
  • 104 likes
  • Account
  • 1080504 Views
  • 118 replies
  • 104 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Pawtz
  • Newbie
  • 49960 Views
  • 57 replies
  • 8 likes
  • Account
    Login
    Premium
  • 49960 Views
  • 57 replies
  • 8 likes

Subscribed, but not getting Premium?

If you've paid for Premium but can't use your Premium features (ad-free listening, download music for offline listening, etc.), try the following: Log out and back into your accountOccasionally this is necessary to force a sync of info between your d...

  • Spotify
  • Spotify
  • meahtenoha
  • Spotify
  • 1146419 Views
  • 4840 replies
  • 118 likes
  • Account
    Free
    Premium
    Subscription
  • 1146419 Views
  • 4840 replies
  • 118 likes

Lost all songs!

I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed. I have tried every account and password and its st...

  • Newbie
  • I am about to go on holiday in about 2 hours. I logged out of my account and back in to see if this would sync my songs to another phone. I have logged back in and BAM, all my playlist never existed....
  • 58 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
  • 58 Views
  • 0 replies
  • 0 likes

Changing the email delivery date on a gift subscription

I had entered a delivery date for a gift subscription that I now need to change.How can I have this changed before it's too late?!

  • Newbie
  • I had entered a delivery date for a gift subscription that I now need to change. How can I have this changed before it's too late?!
  • Maxim
  • Spotify Star
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

¿como solucionar problema de pago de spotify con tarjeta

Intento meter mi tarjeta y sale un mensaje donde no me permite pagar la subscribcion premium

  • Casual Listener
  • Intento meter mi tarjeta y sale un mensaje donde no me permite pagar la subscribcion premium
  • manimecker30
  • Roadie
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

CAN'T PURCHASE GIFT CARD

I'm trying to purchase a gift card but everytime I try an enter a date in the "choose a delivery date" section it tells me it is an invalid format or please enter a valid date. Any suggestions?

  • Casual Listener
  • I'm trying to purchase a gift card but everytime I try an enter a date in the "choose a delivery date" section it tells me it is an invalid format or please enter a valid date.  Any suggestions?
  • Sheens
  • Casual Listener
  • 105 Views
  • 2 replies
  • 0 likes
  • 105 Views
  • 2 replies
  • 0 likes

Can't log in to my account

I've tried logging in to my account signing with Facebook because that's how I registered using my Facebook, but now it's not letting me log in at all. It says that my email isn't registered to any account. I have the same email and password as my Fa...

  • Newbie
  • I've tried logging in to my account signing with Facebook because that's how I registered using my Facebook, but now it's not letting me log in at all. It says that my email isn't registered to any a...
  • 59 Views
  • 0 replies
  • 0 likes
  • 59 Views
  • 0 replies
  • 0 likes

Spotify Premium Charges on Bank Account

Hi, What does the Spotify Premium charge appear as in one's bank transaction list?

  • Newbie
  • Hi,   What does the Spotify Premium charge appear as in one's bank transaction list?  
  • 94 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 94 Views
  • 0 replies
  • 0 likes

Why smart prepaid not access in spotify premium? Help me!

I'm using smart prepaid but it's not access to the spotify premium. I've created a new account. Before I'm not using spotify. My 7days free account was ended. Now, I using premium but my smart prepaid it's not access in spotify. HELP ME PLEASE!

  • Newbie
  • I'm using smart prepaid but it's not access to the spotify premium. I've created a new account. Before I'm not using spotify. My 7days free account was ended. Now, I using premium but my smart prepai...
  • 220 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 220 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cargo no reconocido

El día de hoy me hicieron un cargo a mi tarjeta de crédito siendo que tengo mi cuenta gratuita! Es increíble que se presten a estos fraudes! Exijo me den una solución, ese cobro debe estar asociado a una cuenta! Arreglen este problema!

  • Casual Listener
  • El día de hoy me hicieron un cargo a mi tarjeta de crédito siendo que tengo mi cuenta gratuita! Es increíble que se presten a estos fraudes! Exijo me den una solución, ese cobro debe estar asociado a...
  • Monica73
  • Newbie
  • 268 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 268 Views
  • 2 replies
  • 0 likes

Spotify not allowing me to do promotions

I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible since I just made the account. What should I do?

  • Casual Listener
  • I recently made an account on spotify and I wanted to do the offer of the three months for $.99 but when I tried to do that, it said that I had already accepted an offer like this which is impossible...
  • Maxim
  • Spotify Star
  • 169 Views
  • 3 replies
  • 0 likes
  • 169 Views
  • 3 replies
  • 0 likes

Superuser Contribution PAYMENTS ISSUES

I had spotify premium but i canceled it about 2 days before my free tial of Premium and i was still charge 10$ and right now again i checked my bank statement and i was charged another 10$ and i see in my account that i am on FREE SPOTIFY ! Why are y...

  • Newbie
  • I had spotify premium but i canceled it about 2 days before my free tial of Premium and i was still charge 10$ and right now again i checked my bank statement and i was charged another 10$ and i see ...
  • SergioDavid
  • Roadie
  • 237 Views
  • 1 replies
  • 0 likes
  • Spotify account
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gift Card Redeemed to Wrong Account

Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day. So not to give the game away, I used my own email address as the recipient. (Not ...

  • Newbie
  • Hope someone can help me. I wanted to get my dad a 12 month subscription but also create an account for him so I can have all his music setup for him for Christmas Day.   So not to give the ga...
  • JuanSebastian
  • Roadie
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

visa payment isn't working

Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card. What can I do? Who can I contact? Thank you.

  • Newbie
  • Hi, I've been trying to pay through Visa for a gift card and it won't go through. I have checked and it isn't an issue with my card.   What can I do? Who can I contact?   Thank you.
  • Jacob
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • 145 Views
  • 1 replies
  • 0 likes

Gifted Premium To Someone

I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?

  • Casual Listener
  • I gifted Premium Subscription to someone, but don't know if it went through, just kept spinning. Nothing in receipts, how do I know if it went through?
  • Bittencourt
  • Spotify Star
  • 195 Views
  • 2 replies
  • 0 likes
  • 195 Views
  • 2 replies
  • 0 likes

Solved!! subscription issues

I am paying for a premium subscription, yet when I log in it says i am on free. 10.59 is taken out monthly from my personal account. why won't it say i have premium when i'm paying for it? most recent withdrawal was on 11/18/2016. HELP! can't play my...

  • Casual Listener
  • I am paying for a premium subscription, yet when I log in it says i am on free.  10.59 is taken out monthly from my personal account.  why won't it say i have premium when i'm paying for it...
  • Maxim
  • Spotify Star
  • 227 Views
  • 3 replies
  • 0 likes
  • Premium
  • 227 Views
  • 3 replies
  • 0 likes

Superuser Contribution Family Plan Invites are sent but can't be activated

i upgraded my son's account to Family Premium. When i enter a family members email address - the email is sent, but when you click on the link we get a message that says"Cannot join premium for famil :(" and then says "Sorry! You're already a member ...

  • Newbie
  • i upgraded my son's account to Family Premium.  When i enter a family members email address - the email is sent, but when you click on the link we get a message that says "Cannot join premium f...
  • Guido
  • Spotify Legend
  • 735 Views
  • 6 replies
  • 0 likes
  • Account
  • 735 Views
  • 6 replies
  • 0 likes

Family plan question

It says you have to reside at the same address to use the family plan.. (which makes perfect sense!) but my husband travels for work - and is often in the states for a couple days at a time (we live in canada) Do you have to be at the same address to...

  • Casual Listener
  • It says you have to reside at the same address to use the family plan.. (which makes perfect sense!) but my husband travels for work - and is often in the states for a couple days at a time (we live ...
  • Bittencourt
  • Spotify Star
  • 222 Views
  • 5 replies
  • 1 likes
  • 222 Views
  • 5 replies
  • 1 likes

Help

Hey, i dont have money on my card anymore, and i want to end my subscription. But i cant since i need to pay. Anyone know how to fix it? or know what i shoud do?

  • Newbie
  • Hey, i dont have money on my card anymore, and i want to end my subscription. But i cant since i need to pay. Anyone know how to fix it? or know what i shoud do?
  • Hubo
  • Spotify Star
  • 82 Views
  • 1 replies
  • 0 likes
  • 82 Views
  • 1 replies
  • 0 likes

will permanently closing my spotify account cancel my premium subscription through iTunes?

I have recently been disabled out of my itunes account and I want to cancel my subscription to premium but finding this impossible as I am paying through itunes.Would cancelling my account completely cancel this subscription?any help would be appreci...

  • Newbie
  • I have recently been disabled out of my itunes account and I want to cancel my subscription to premium but finding this impossible as I am paying through itunes. Would cancelling my accoun...
  • Maxim
  • Spotify Star
  • 111 Views
  • 1 replies
  • 0 likes
  • 111 Views
  • 1 replies
  • 0 likes

Superuser Contribution I kinda deleted my account without wanting to do so.

I had my account connected with facebook and tried to log in with it. All my lists were gone and when I went to my settings I noticed that this wasn't my account. It made a new account with my facebook account. It took my facebook connection from my ...

  • Newbie
  • I had my account connected with facebook and tried to log in with it. All my lists were gone and when I went to my settings I noticed that this wasn't my account. It made a new account with my facebo...
  • JuanSebastian
  • Roadie
  • 84 Views
  • 1 replies
  • 0 likes
  • 84 Views
  • 1 replies
  • 0 likes